Brieanna Brown

Punta Gorda, FL *****

ady8la@r.postjobfree.com

+1-423-***-****

I’m looking to obtain full time employment within a company that will benefit from my skills and experience. A company that can provide me with new knowledge and allows room for growth. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

New Patient Representative & outbound representative Millennium Physician Group - Remote

November 2022 to Present

Machine Operator

Enviourmental Underground Inc - Punta Gorda, FL

August 2021 to Present

Operate CAT 740 daily

Have experience operating back hoe and front wheel loader as well Team Coordinator

VANGUARD NATIONAL TRAILER - Trenton, GA

December 2017 to September 2019

I started out as assembler on the assembly line manufacturing tractor trailers. I was promoted to machine operator after eight months of employment. In December of 2018, the company started a second shift. I was offered a promotion to be a team coordinator for my department. I accepted the offer and transferred to second shift.

Customer Service Representative

State Farm Mutual Automobile Insurance Company - Kennesaw, GA June 1999 to January 2014

My mother is a retired State Farm agent. Her agency was located in Kennesaw, GA for 31 years. I grew up in her agency learning all of the general office tasks. She taught me time management, customer service, and the work ethic needed to provide outstanding service to every client. My duties included, but we’re not limited to, administrative assistant, marketing, processing payments, organization, cleaning, running errands, answering incoming calls, prioritizing service calls as they came in, handling claims, processing mail, filing, faxing, typing, the use of Microsoft Office, and how to email. Administrative Assistant/Office Manager

State Farm Mutual Automobile Insurance Company - Kennesaw, GA June 2000 to June 2012

I worked solely in my mothers agency. I was given more responsibility and a pay raise. Server/Bartender

Olive Garden - Chattanooga, TN

April 2007 to December 2011

I was hired to be a server. Then, I was crossed trained to be a Togo specialist. After working both positions for a year, I was trained to be a bartender. Because I was trained for three positions, with in the company, I was asked to train new hire employees. I have worked in several Olive Garden restaurants locations from New York to south Florida.

Office Assistant/Receptionist

Consumer Service Company - Chattanooga, TN

March 2004 to May 2005

Consumer Service Company is a local family owned business in Chattanooga, TN. They service many different households appliances. They are contracted to do warranty work for companies like GE, Bartender/Server

Fox and Hound Pub and Grille - Chattanooga, TN

August 2002 to February 2004

I was chosen to be one of the opening staff members for this establishment in Chattanooga, TN. I was a bartender and a trainer.

Server

Sticky Fingers - Chattanooga, TN

April 2001 to March 2002

I served tables part time on the weekend and worked at State Farm during the week. I commuted from Cashier/Sales Associate

Kennesaw to Chattanooga. bp - Rising Fawn, GA

July 2000 to January 2001

I was a cashier for a family that owned the gas station down the road from my grandparents house. Cook

Pizza Hut - Ringgold, GA

February 1997 to April 1999

This was my first job. I started as a cook and worked my way to becoming a server. Office Assistant

Whirlpool, Sub Zero, Bosch and many others. - Chattanooga, TN As office assistant my responsibility’s included, but we’re not limited to, answering phones, writing down customers issues they were experiencing with their appliances, obtaining warranty information, model and serial numbers, contacting the manufacturer for warranty approval, setting up service calls for multiple technicians, faxing, filing, billing, emailing, cleaning, and running errands. Education

Diploma in Medical Billing & Coding

Florida Technical College - Miami, FL

February 2023 to Present

Northwestern Technical College - Rock Springs, GA, US August 1999 to August 2000

Ringgold High School - Ringgold, GA, US

August 1995 to April 1999

Skills

• Operating Systems

• Office experience

• Cleaning (10+ years)

• Communication skills

• Computer skills

• Accounts payable

• Multi-line phone systems (10+ years)

• Filing (10+ years)

• General Office Skills (10+ years)

• Forklift

• Customer service

• Assembly Line

• Customer relationship management

• Front Desk (10+ years)

• Customer Service (10+ years)

• Outside sales

• Organizational Skills (10+ years)

• Bartending

• Mac OS

• Office Management

• Sales

• Manufacturing

• Warehouse Distribution Experience

• Dispatching

• Public relations

• Leadership

• Serving Experience

• Personal Assistant Experience (10+ years)

• Linux

• Conflict management (10+ years)

• Marketing

• Windows

• Cash handling (10+ years)

• Coordinator (Less than 1 year)

• English

• Customer support

• Restaurant Experience (10+ years)

• Microsoft Office

• Computer Networking

• Receptionist

• Administrative Assistant (10+ years)

• Windows

• Packaging

• Data Entry

• Quality Assurance

• Warehouse Experience

• Microsoft Outlook

• Microsoft Excel

• Heavy Equipment Operation

• Google Docs

• Machine Operator (2 years)

• Time Management (10+ years)

• Hand Tools (10+ years)

• Backhoe Operation

• Microsoft Word (10+ years)

• Loader Operation

• Management

• Merchandising

• iOS

• Microsoft Windows Server

Certifications and Licenses

Food Handler Certification

Assessments

Customer service — Proficient

November 2022

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

November 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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