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It Support Information Technology

Location:
Lagos, Nigeria
Posted:
August 26, 2023

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Resume:

Jefferson Esosa Festus

Objective

I seek placement with a technically professional group that can persuade me and under whose supervision my knowledge can be optimized. I desire further growth and accomplishment by utilizing my skills in Computer Networking/System and Network Security Solutions/ Computer Hardware Maintenance/ Operating System Installation and other IT related fields with a high level of integrity. Personal Data

Educational Profile

Other Qualifications

Work Experience

• Name: Jefferson Esosa Festus

• Address: 14 Ifeoluwa Str. Off Aina Obe, Agboyi Rd., Alapere Ketu, Lagos State.

• Phone No: +234**********

• Email: ady8hq@r.postjobfree.com

• Gender: Male

• Date Of Birth: March 2, 1990

• Nationality: Nigerian

2008 - 2013 Covenant University Otta, Ogun State. (B.Sc. Computer Science) 2005 - 2008 Regal College Sagamu, Ogun State. (WASSCE) 2001 - 2005 Crown College Ibara Abeokuta, Ogun State. (JSCE) 1994 - 2001 Mayflower Junior School Ikenne, Ogun State. (FSLC)

• DIPLOMA IN INFORMATION SECURITY & CYBERLAW

Scholars International Institute of Technology (July 2020)

• ADVANCE DIPLOMA IN TELECOMMUNICATIONS (TTC MOBILE)

(October 2016)

• COMPTIA SECURITY+ (SEC+)

In view

• DIPLOMA IN MANAGEMENT INFORMATION SYSTEM (MIS)

Scholars Industrial Information Technology India (SIIT) (September 2015)

• CERTIFICATE OF NATIONAL SERVICE (NYSC)

NYSC Discharge Certificate (March 2015)

• CERTIFICATE IN PROJECT MANAGEMENT PROFESSIONAL (PMP) Project Management Professional (January 2015)

• CERTIFICATE IN MANAGEMENT OF INTERNATIONAL HEALTH AND SAFETY

(HSE LEVEL III) Health Safety And Environment (January 2015) Skool Media Nigeria Limited.

Position held: I.T Officer (November 2021 – Till date)

• Diagnose and resolve end-user network problems, supporting local and mobile devices in-site

• Perform PC and OS configuration and installation

• Complement IT support activities by ensuring that reported calls are resolved and concluded within defined timelines

• Maintain accurate and descriptive log of all reported incidents and requests

• Support other units in the enforcement of the IT policy and IT related standard operating procedures

• Identify, diagnose and resolve problems for computer users - software applications, Operating System and ERP

• Troubleshoot computer hardware related issues

• General hardware proactive maintenance in accordance with defined procedures and schedules

• Assist in implementing new network technologies, software and equipment roll outs

• Perform IT assets/hardware inventory and administration

• Configuring various policies and rules and web filtering on each department as well as bandwidth allocation/load balancing

• Performing regular upgrades and patch update on network and server equipment where applicable.

• Assigning various users to domains on Active Directory and assigning policies to same. ADDRESS:

14 Ifeoluwa Street off Aina Obe Street,

Agboyi Road, Alapere Ketu, Lagos State.

PHONE NO: +234**********

EMAIL ady8hq@r.postjobfree.com

Freelance.

Position held: Freelance I.T Helpdesk & Administrator (March 2020 – November 2021)

• Supported different clients in the implementation of the IT approach and IT related standard working systems.

• Assisted in executing new system innovations, maintenance and gear move outs and general equipment proactive upkeep as per techniques and schedules.

• Performed regular hardware upgrades and software updates on required devices generally where applicable and as deem fit.

• Proactively performed troubleshooting and implementation of network, system hardware and software support as demanded and recommended.

Monurent Nigeria Ltd.

Position held: I.T Systems Support & Administrator (May 2019 – February 2020)

• Assigned different users accordingly on Active Directory and doling out strategies to same

• Supported different users in the implementation of the IT approach and IT related standard working systems.

• Assisted in executing new system innovations, maintenance and gear move outs and general equipment proactive upkeep as per techniques and schedules.

• Installed operating systems and troubleshooted various PC faults (hardware and software) and changing various parts where necessary.

• Proactively performed troubleshooting and implementation of network, system hardware and software support as at when due.

Sinet Technologies/Deli Foods Nigeria Ltd.

Position held: IT Support Engineer (August 2016 – April 2018)

• Performed PC configuration and installation, identify, diagnose and resolve problems for users - software applications, Operating System and ERP.

• Created and maintained various domains assigned for various departments on required devices.

• Performed regular hardware upgrades and software updates on required devices, departments and generally where applicable.

• Assigned various users to domains on Active Directory and assigning policies to same

• Supported other units in the enforcement of the IT policy and IT related standard operating procedures.

• Assisted in implementing new network technologies, software and equipment roll outs and general hardware proactive maintenance in accordance with procedures and schedules

• Diagnosed and resolved end-user network problems, supporting local and mobile devices in-site and maintain accurate and descriptive log of all reported incidents and requests. Securishield Solutions.

Position held: Data Analyst. (December 2015 – August 2016)

• Generated, analyzed and gave proper interpretations to clients’ fleet reports.

• Oversaw tracking device installations with technicians and troubleshooting as required.

• Carried out installation documentation process and client training after device installation. Sean Cussons Consulting Owerri, Imo State.

Position held: IT Support Engineer. (June 2015 - September 2015)

• Installed network and computer systems

• Maintained, repaired and upgraded network and computer systems

• Diagnosed and fixed problems or potential problems with the network and its hardware

• Monitored network and systems to improve performance

• Ensured computer security, network security and a virus free IT environment. Nigeria Christian Corpers’ Fellowship, Imo State Chapter (NYSC). Position held: President. (April 2014 - June 2015)

• Ensured productive team work, planning and organizing of people, projects and programs across the state and coordinated programs approved by the executives

• Mentored corps members on personal development, drove partnership and strategic alliances required for special projects, conceptualized and developed projects. Skills and Abilities

References

Fruitful Vine Computer Institute Badagry, Lagos State (PRE-NYSC) Position held: ICT Technician/Facilitator (August 2011 - March 2014)

• Taught and gave practical illustrations to students on the use of Microsoft Office Suites, desktop publishing, computer peripherals and other components.

• Ensured all computer systems (desktops and laptops - hardware and software) and other IT related gadgets (printer, scanner etc.) and network were in good working condition always.

• Carried out operating system installation and reinstallation, network configuration, system formatting and also carried other students along while performing all these.

• Ability to work with, install and reinstall Microsoft Windows 11, 10, 8.1, 8, 7, Vista, XP and other Linux based OS.

• Ability to work with and configure various routers, switches and AP (Netgear, Linksys, D-link, Mikrotik, Ubiquiti, TP-Link etc.), Windows/Linux Server Administration, web management and support, system and network administration (Ubuntu and Windows), VPN and VOIP configuration.

• Ability to work hard, pay attention to details and deliver with minimum down time.

• Ability to grasp new ideas and integrate them into results, productive team playing skills and excellent human relation skills.

• Flexible, quick to pick up new skills, eager to learn from others, excellent communication and interpersonal relationship skills.

References will be provided upon request.



Contact this candidate