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Customer Service Asset Management

Location:
Quezon City, Philippines
Posted:
August 26, 2023

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Resume:

JASPER AVORQUE ROMULO

** ******* ******, ******** ***** Village,

Barangay Silangan, San Mateo, Rizal

Mobile No.: +639*********/ +639*********

Email address: ady8dd@r.postjobfree.com

EMPLOYMENT BACKGROUND:

Contact Associate

TRANSCOSMOS ASIA PHILIPPINES

(May 12-present)

Tasks: customer service and support

OWNER, J-One Food Store & Restaurant

(November 2020-December 2021)

Tasks: Store & restaurant operations/management

SUB-CONTRACTOR, Scheirman Construction Consolidated, Inc.

(November 2020-November 2021)

Tasks:

- Concrete Works: Kitchen & Toilet Slab Concreting

- Frontage Stampcrete

- Lavatory & Catch Basin Construction

- Painting Job

- Ceiling Scaffolding

- Concrete Works

- Tiles Setter

MEDIA ASSISTANT,

ABS-CBN Broadcasting Corporation (News and Current Affairs)

(December 2013-August 2020) Tasks:

- Ingestion/conversion/editing of videos via software like Final Cut & Adobe Premiere

- Handles transactions with News Writers/Reporters and Production staff pertaining to news and current affairs video materials

- Monitors local/regional/international news

- Handles administrative work

ARCHIVE EDITOR / NEWS VIDEO-BANKER

ABS-CBN Broadcasting Corporation (Media Asset Management)

(January 2007-December 2013) Tasks:

- catalogues and categorizes news and current affairs videos/tapes

- dubs news and currents affairs programs

- Handle transactions pertaining to video materials & monitoring accountability of all requestors (ABS-CBN and Subsidiaries)

- Organizes, arranges and files news video collections

- Handles administrative work

- Responsible for saving news feeds both local and foreign

- Responsible for encoding saved newsfeeds to system.

- Responsible for slugging saved news feeds for client references

NEWS LIBRARY STAFF

ABS-CBN Broadcasting Corporation

Media Asset Management

(February 2006-January 2007)

Tasks:

- Handles all transactions pertaining to video materials and monitoring accountability of all requestors (ABS-CBN and Subsidiaries)

- Organizes, arranges and files news video collections

- Handles administrative work

- Assists Supervisor in sending notices, follow-ups and accountability reports to all requestors regarding:

- Safe-keeps, tape check, shelf reads & does inventory of video collections - Handles tape maintenance, minor repairs and centralized disposal of defective tapes

- Organizes and files printed documents

- Answers all queries and provides research assistance to staff/clients

GROUND ATTENDANT

Air Philippines- Macro Asia Menzies Aviation Group Domestic Aiport Road, Pasay City

(February 2004-February 2005)

Tasks:

- attends to passenger’s needs prior to flight

- functions as check-in counter agent/pre-departure agent/arrival agent

- ensures that all ground operations are stable and pleasant

- monitors suitability of passengers for flight (i.e. in poor health)

- determines and assists priority passengers (i.e. VIP, prisoners) prior to flight and after arrival

TICKETING OFFICER

Asian Spirit Airlines Philippines

Domestic Aiport Road, Pasay City

(2003-February 2004)

Tasks:

- facilitates airline ticket sales & reservations

- attends to customer queries

- records & logs all transactions in the system database

- assists in all other tasks related to customer service

RETAIL MANAGER

ITO KISH Interior Design / Home Goods & Furniture

Makati, Metro Manila

•Clientele – top corporations like Globe Telecom / luxury resorts / local and international celebrities

BUSINESS VENTURES:

Jasper Travel and Tours

San Mateo, Rizal

•Clientele – schools and government sectors

Owner / Proprietor

EDUCATIONAL BACKGROUND:

Collegiate: BACHELOR OF SCIENCE IN

1998-2003

AEROSPACE ENGINEERING

Airlink International Aviation School

Domestic Airport Road, Pasay City

Secondary: Colegio De San Juan De Letran

1994-1998 Murialla St., Intramuros, Manila



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