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Customer Service High Value

Location:
Hayward, CA
Posted:
August 26, 2023

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Resume:

VP Vincent Pearce

Sacramento, CA ***** 650-***-****

ady8ay@r.postjobfree.com

PROFESSIONAL

SUMMARY

Friendly and outgoing Chauffeur proficient in safe operations, passenger transportation and GPS mapping. Excellent communicator and problem solver with solid track record in the field. Discreet Chauffeur offering over 15 years of success accommodating needs of discerning clients. Flexible schedule and exacting approach to preparing vehicles. Adept at handling items with care and maintaining confidentiality.

SKILLS Passenger Support

Securing Wheelchairs

Problem-Solving Ability

Security Understanding

Payment Processing

Customer Inquiries

Emergency Repair

Dispatcher Communication

Safety Regulations

Baggage Support

Cleaning and Sanitation

Mileage Tracking

Special Needs Understanding

Customer Satisfaction

Confidentiality Understanding

Safe Driving Techniques

Airport Rules

Routine Vehicle Maintenance

Town Management

Schedule Management

WORK HISTORY DRIVERS / CHAUFFEUR 07/2005 to CURRENT XOX Taxi Limo San Francisco, CA

Upheld high standards of professionalism and discretion when working with high-value clients.

Managed over 50 calls per day

Stowed passenger items with care and concern to avoid damage or displeasure with handling.

Generated consistent referrals and repeat business by providing friendly and fast service.

Checked in with dispatch service and updated with current location. Updated logs and tracking documents accurately and according to schedule requirements.

Calculated bills, issued receipts and accepted payments. Operated party vehicles, buses and town cars.

Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences. Drove safely and obeyed traffic laws to avoid accidents and injuries. Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.

Arrived on time to customer appointments.

Answered, scheduled, and responded to reservation calls at specific times and locations.

Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Transported high-value clients with professionalism and discretion. Maintained log of daily trips to keep accurate records of fares and destinations.

Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.

Upheld high standards of cleanliness, sanitation, and service. Accepted payments and provided receipts for fares to keep accurate records of transactions.

Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.

CHAUFFEUR 01/2015 to 12/2022

Strategic Project Solutions San Francisco, CA

Upheld high standards of professionalism and discretion when working with high-value clients.

Vacuumed, cleaned and sanitized vehicles between customers. Stowed passenger items with care and concern to avoid damage or displeasure with handling.

Generated consistent referrals and repeat business by providing friendly and fast service.

Calculated bills, issued receipts and accepted payments. Operated party vehicles, buses and town cars.

Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences. Drove safely and obeyed traffic laws to avoid accidents and injuries. Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.

Arrived on time to customer appointments.

Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Maintained log of daily trips to keep accurate records of fares and destinations.

Transported high-value clients with professionalism and discretion. Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.

Upheld high standards of cleanliness, sanitation, and service. Accepted payments and provided receipts for fares to keep accurate records of transactions.

Managed teams of drivers, shift schedules and reservation calendars. Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.

Hired new drivers, maintained performance and managed customer service.

Mapped efficient routes with minimal disruption to passengers or schedules.

Checked in with dispatch service and updated with current location. Updated logs and tracking documents accurately and according to schedule requirements.

Answered, scheduled, and responded to reservation calls at specific times and locations.

EDUCATION High School Diploma

Amman, Jordan

LANGUAGES Arabic

Native or Bilingual

Romanian

Limited Working



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