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Customer Care Information Systems

Location:
Toronto, ON, Canada
Salary:
$500
Posted:
August 27, 2023

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Surname: Katuuo

Name(s): Zebaldine Ngaiziwe

Date of Birth: 29 September 1974

Identity Number: 740********

Nationality: Namibian

Marital status: Single

gender: Female

Residential Address: Erf 2323, Hanover street,Otjomuise email address: ady88t@r.postjobfree.com

driver License code: B

Languages spoken: Otjiherero (native), English & Afrikaans Computer Skill: excellent

Mobile number: +264*********

EDUCATION BACKGROUND

Institution: International University of Management (IUM) in collaboration with Institute of Open Learning (IOL)

Qualification: Higher Diploma: Business Information Systems Year Completed: 2016

Reference: Ms. Goagoses,IUM Courses Co-Ordinator, Tel: 061*******, IOL Windhoek Institute: University of Stellenbosch (USB)

Qualification: Management Development Program (MDP) Year completed: 2009

School: A.Shipena SSS & NAMCOL (grade 12 upgrade)

Qualification: Grade 12

Year: 1994

SHORT COURSES

ICDL, Conflict Management & Problem Solving,

Supervisory & Leadership development, Leadership & Change Management Skills, Regional Fisheries MCS Course.

EMPLOYMENT HISTORY

Company: Fisheries Observer Agency (FOA)

Employment period: 2004 - 2022(Resigned)

Position: Control Fisheries Observer (Operation Supervisor) Main Duties:

- Brief & De-Brief Fisheries Observers

- Deployment (Transport & allocation) of Fisheries observers to fishing Boats

-Check accuracy of Data brought in by Fisheries Observers

- Administrative duties (work on FOA database, report writing, budget inputs, do monthly cut-off of Fisheries observers days worked and overtime, check attendance register daily, approve leave, Discipline etc.)

-Give support to the Head of Operation

-Liaise with Stakeholders (Fishing Companies, MFMR, NAMFI, DMA etc.) Company: Fisheries Observer Agency

Position: Fisheries Observer

Period: 2002 - 2004 (Promoted)

Reference: Ms. Nschabo Sinvula, HR Assistant,Tel no: 064219500, FOA Walvisbay Company: Ministry of Fisheries & Marine Resources

Position: Special Inspector/Fisheries Observer

Period: 1995-2002(Transferred to the new established Fisheries Observer Agency with the same functions)

Reference: Mr. Malcolm Block,MFMR,Control Fisheries Inspector, Tel no: 064*******, Walvisbay PROFESSIONAL SKILLS:

- Good Interpersonal & Communication Skills

-Cope well under pressure and in a team

-Supervisory skills

-Problem solving

-IT knowledge & Computer literate

-Administrative skills

-Good listening skills & attention to details

- Customer care, numerical & Switchboard skills.

HOBBIES

- Reading

- Volleyball

- Watching Soccer



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