Tarun Sharma

House no. ****, opposite - Jal Vayu Tower,

Gate no. 1, Sector 125, Sunny enclave (140301)

Mohali

Mobile: +91-708**-*****

Email: ady879@r.postjobfree.com

CAREER OBJECTIVE

Being a committed team player, want to be a part of a renowned organisation, to contribute towards the growth of the organisation, based on my expertise and to further my personal capabilities by learning from new exposure within the structured framework of the organisation. I am an honest and reliable employee with a keen eye for detail and excellent time in technical skills. I enjoy a team environment and am constantly pushing myself to learn new skills.

SUMMARY OF KEY SKILLS

Computer Skills: Experienced in MS Office including Word, Excel, PowerPoint, Access, Outlook and Internet Explorer. Able to produce accurate and precise presentations within MS Office suite.

Communication Skills: Well developed written and oral communication skills and able to impart information in a clear and concise manner. Experienced in dealing with people from diverse cultural back grounds. Understanding and empathetic and capable of communicating at all levels.

Leadership Skills: Proven leadership skills through managing a team of sales coordinators within the Publishing industry. During this time, I built a strong cohesive team made up of people from a range of cultures and socio-economic backgrounds.

Customer Service Skills: Sensitive to the needs of customers/clients. Able to deal with issues of an urgent nature effectively to meet or exceed client expectations.

Team Contribution: A pro-active role model and valuable team member who fosters an inclusive working environment and supports team members to succeed

Personal Attributes:

• Honest and reliable.

• ‘Can do’ attitude and able to adapt to any situation.

• Calm under pressure.

• Self-motivated and a good planner.

• Conscientious and willing to go the extra mile.

• Friendly with a great sense of humour.

EMPLOYMENT HISTORY

Customer Care Executive (non voice)

Teleperformance, Mohali. June 2022 - Present

Responsibilities

Maintaining a positive empathetic, and professional attitude toward customer at all times.

Responding promptly to customer inquiries.

Knowing our products inside and out so that we can answer all the question.

Ensure customer satisfaction and provide professional customer support.

Technical Recruiter.

Pyramid Consulting Inc. Aug 2021 - June 2022.

Responsibilities.

Sourcing and hiring of IT professionals to fill technical positions.

Responsible for identify, recruit, screen, and present good candidates for technology positions, collaborating with hiring managers to set realistic technical requirements.

Responsible for meet hiring goals by filling open positions with talented and qualified candidates.

This entails sourcing and screening candidates, coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience.

Customer Care Executive. Aug 2020 - Aug 2021.

Teleperformance, Mohali.

Responsibilities.

Maintaining a positive empathetic, and professional attitude toward customer at all times.

Responding promptly to customer inquiries.

Knowing our products inside and out so that we can answer all the question.

Ensure customer satisfaction and provide professional customer support.

Electronic Technician, June 2019 - Feb 2020.

Nautech Electronics, Auckland.

Responsibilities.

Prepares employees for assignments by establishing and conducting orientation and training programs.

Enforces management guidelines by preparing, updating and recommending human resource policies and procedures

Understand and use electronic discharge control procedures in electronics manufacturing.

Prepare report on all the electronics components as part of the manufacturing process including shipments..

Conducting training’s on manual, automated equipment and machinery.

Undertake product final assembly ensuring company standards and product specifications are met.

Undertake rework of surface mounted printed circuit boards and through hole printed boards.

Production Support Technician, Aug 2015 - June 2019.

Quick circuit Ltd, Auckland.

Responsibilities.

Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publication, establishing personal networks, and participating in professional societies.

Production line have necessary information, production files and work instruction.

Prepare job documentation and report for jobs in the production line.

Develop and construct work and audit instructions, advise team necessary engineering change notice, facilities information transfer from system to production lines and act as a first point of contact to their respective departments for any manufacturing issues.

Undertake all production assembly and test procedures as required. Where testing is involved, analyse test data, tag and review test faults and feedback to account managers.

Visual check and system audit on the production line.

Apprenticeship Training. Aug 2011 - Aug 2012.

CDIL( Continental Devices India Limited), India

Responsibilities:

• Testing the Electronic Circuits.

• Trouble shooting and repairing of Electronic Circuits in a lab environment.

• Fix the components on the PCBs.

• Testing the different types on units and power supply

Machine Operator. Jan 2011 - Aug 2011

Motherson Sumi System Ltd, India

Responsibilities:

• Controlling and maintaining the computer machine. Managing the production and quality of the product.

• Calibration of electronic measurement system.

• Check with the quality of terminals.

QUALIFICATIONS AND COURSES

National Diploma in Engineering (Electro technology) (Level-6)

• Institute: Queens academic group

• City/Country: Auckland, New Zealand.

• Completed: November 2014

Diploma in Electronics and Communication

• Institution: MD polytechnic College.

• City/Country: Bhiwani, Haryana (India)

• Qualifications: Electronics Engg.

• Completed: November 2010

PERSONAL INTERESTS

Exploring various search engines to keep myself updated on latest innovations. I enjoy travelling, listening music, socialisation, playing cricket, etc.

REFEREES

Available on request

Contact this candidate