Customer Service Medical Billing
Resume:
Rabbya Noor
*** ******* ******* **** *** ***
Woodstock, Illinois
ady81j@r.postjobfree.com
Summary
Patient-focused, detail-oriented and computer-savvy medical receptionist/Medical Biller. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs.
Effective in handling office and administrative tasks within busy, multi-physician practices.
Expedient in processing patient check-in/check-out, verifying insurance and collecting third-party claims.
Efficient in managing appointment scheduling, patient records, medical billing and financial information.
Employment History
Help at Home
Home Aid/Care giver 2014-Current On going
Address client needs with respect and attention to safety
Assist clients with daily living activities, including bathing, grooming, dressing, eating, and using the bathroom
Actively engage clients through conversation and companionship
Engage with clients in a manner that promotes their independence and maintains their dignity
Help with meal preparation, planning, and grocery shopping
Perform light housekeeping duties
Help clients with physical therapy exercises
Report any unusual incidents or behavior
Administer medications as outlined
Maintain a safe environment for clients
Dr Asghar Syed MD
Medical Receptionist Crytal Lake IL Oct 2022- December 2022
Make an appointment, Answers phone calls, do referrals, make diagnostic orders like mammogram, Dexa others, verify insurance, put it in the system, collect copay cash and debit
Route faxes to the correct person
Attached medical files, fax to the patient account, Answers patients question related to statemen bills
Amazon locker + Customer Service Associate
Schaumberg IL November 2021-June 2022
Work through problem solving scenarios for customer
Assist customers with questions they may have
Receive, pick, and stow customer orders, process returns and prepare delivery.
Receive truck deliveries
Manage responsibilities for locker+ location including opening and closing
Maintain clean, safe and organized workplace
Use technologies like smartphones and handheld devices to sort, scan, and prepare orders and returns
Dr Tanveer Ahmad Md
Medical Billing/Receptionist Marengo, IL
March 2016 – Oct 2021
Provide tactful and timely assistance to ~25 patients on daily basis, contributing to 95% patient satisfaction score
Forge healthy relationships with patients, families, and visitors through professional yet courteous demeanor
Ensure up-to-date patient records by collecting personal, medical, and insurance information while feeding EMR system with data
Recognized for outstanding work ethic and performance, obtaining 98% positive feedback from patients' scorecards
Greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized.
Reading and analyzing patient records
Determining the correct codes for patient records
Using codes to bill insurance providers
Interacting with physicians and assistants to ensure accuracy
Keeping track of patient data over multiple visits
Managing detailed, specifically coded information
Maintaining patient confidentiality and information security
Education
Woodstock High School
HS Diploma
Woodstock, Illinois
Graduated April 2009
McHenry County College
Medical Billing and Coding Certificate
Crystal Lake, Illinois
Enrolled August 2019
Professional Skills
MS Office (Word, Excel, PowerPoint, Outlook, Access): Intermediate
Medical Billing and Coding: Beginner
EMR Software (Cerner): Expert
scan/fax/email: Expert
Fixing issues with Scanner or Computers: Expert
Customer Service: expert
Languages
English: Moderate
Urdu: Native
References
Farwa Khan ex Coworker at Dr T Ahmad
Farah Ahmad ex Manager at Dr T Ahmad
Nancy Huynh ex Area Manager at Amazon Locker+
ady81j@r.postjobfree.com
Raja Zubayr ex District Manager at Amazon locker+
ady81j@r.postjobfree.com
Diana Medel Team leader at Dr Asghar Syed
Dana coworker at Dr Asghar Syed
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