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Customer Service Medical Assistant

Location:
New Orleans, LA
Posted:
August 26, 2023

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Resume:

JONISHA CASTON

LEADERSHIP

New Orleans,LA 504-***-**** ady807@r.postjobfree.com

Willing to relocate

OBJECTIVE

I am committed to utilizing my best assets and years of service in Sales within Business Marketing. With all of my credentials and skills within different industries, Sales and Communication is one of my strongest tools in success. EXPERIENCE

Business Marketing

Total Life Changes, LLC - New Orleans, LA Present

Inside Sales and Outside Sales of Health Products. Independent Contract distribution in Sales of Retail. Personal back office and website to use for team meetings, messages, calendar, company events. Also to keep track of my progress of sales growth and moving up to possibly director in the company. Engaging with prospects or potential buyers daily. Full commission position. Greeting over phone calls/ Emails working from home and following up with prospects who purchased or a bought samples of the products. Also upselling recommendations for other products on the website. Creating my own personal client list. Growing an appropriate relationship with my prospects. Promoting on Social Media advertising new and existing products or sales/specials to attract new prospects. Remembering names and great greeting/ communication is very important in my sales role. Company tours and events took place for rewarding employees/distributors for their hard work also to train and show the world about our brand and how it can help others and by keeping them healthy.

Beauty Consultant

Ulta Beauty the Salon - New Orleans, LA August 2019 to January 2021

• Greeting by names prospects and existing clients. Assisting clients with beauty products, Money handling and signing up prospects or clients to become loyalty members for our company credit cards. Daily Sales goals for company everyday for the week and for the month and the year. To keep team players up to date and speed on sales company would have morning huddles to go over everything thing about the store changes, sales, and policies. Also rewarding employees for their efforts or possibly light coaching on how we can improve to reach better results at hitting our marks. Also we perform light demonstration on clients or prospects faces to upswell different products within the company. Emails, discounts reward points were reminders and our number one target to keep buyers coming back.

Supervisor

Neiman Marcus - New Orleans, LA January 2018 to August 2019 Supervisor, Key-Holder position and my duties were as follows. Opening and Closing the store such as turning on/off lights. Making sure everyone were on time for their shifts, checking reports/emails pertaining to company meetings and standards or goals to reach for the year. Also receiving emails from boss at my personal office and desktop to update the store in some way to keep things running smoothly for business. Counting safe deposits in morning and night for closing. Handling really expensive products. Creating daily schedule for employees and adding the goals targets on schedules for store employees to remember and see everyday. Making morning announcements, also huddles to see how everyone is doing in the workplace. Rewarding with gift cards for great sales work or possible light coaching during huddles as I show the employees how to get better targeting methods .Remembering names and building clientele was first and for most. I was also responsible for handling complaints from prospects as well as employees. If the problem was too concerning I would pass the issue to my boss. I was responsible for attending company meeting/business calls on how we are doing with the company sales and brand. Also I’d advertising attractive looks for the different seasons of the year in the window to attract prospects.

2

EDUCATION

Associate's in Cosmetology

Delgado Community College - New Orleans, LA

January 2020 to December 2021

National Healthcare Association in Clinical Medical Assistant New Orleans Job Corps - New Orleans, LA

January 2014 to November 2014

High school diploma in General Studies

John McDonough Senior High School

August 2010 to May 2011

AWARDS AND ACKNOWLEDGEMENTS

Attendance Award

May 2014

Perfect Attendance

Job Readiness Award

June 2014

Program that prepares you with knowledge for any job .

Years of Service Award

January 2017

Certificate in dedicating a year or so of customer service to a job.



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