ABDUL AZIZ ZAKARIA

ady7z2@r.postjobfree.com

054*******

N174 Durham Street. Accra

Education

Bachelor of science in planning,

University For Development studies

**/**** – 07/2014

Tamale, Ghana

Professional Experience

Assistant planner, Government of Ghana 02/2022 – present Suhum, Ghana

•To initiate, formulate and review the National Land Use Policy.

•National and regional planning.

•Standard setting.

•Technical support to local authorities.

•Technical and administrative support to the Town and Country Planning Board

Relationship officer,

Consolidated bank Ghana limited

09/2018 – 07/2021 Wa, Ghana

•Generate new customer leads through various channels.

•Proactively identify sales prospects and conduct business development activities.

•Follow up on new leads and referrals to generate business.

•Achieving the monthly sales targets, Cross sell assets and fee products.

Relationship officer, The Beige bank 04/2018 – 08/2018 Wa, Ghana

•Generate new customer leads through various channels

•Proactively identify sales prospects and conduct business development activities

•Follow up on new leads and referrals to generate business

•Achieving the monthly sales targets, Cross sell assets and fee products

•Follow the various internal guidelines and procedures of the bank

•Ensure customer satisfaction through regular engagement

•Resolve customer queries/issues and facilitate customer service

•Maintain periodic status reports, including daily activity report and calls/follow-ups made

Data entry officer,

National Health insurance

09/2014 – 08/2016

Wa East. Funsi, Ghana

•Insert customer and account data by inputting text based and numerical information from source documents within time limits

•Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

•Review data for deficiencies or errors, correct any incompatibilities if possible and check output

•Research and obtain further information for incomplete documents

•Apply data program techniques and procedures

•Generate reports, store completed work in designated locations and perform backup operations

•Scan documents and print files, when needed

•Keep information confidential

•Respond to queries for information and access relevant files

•Comply with data integrity and security policies

•Ensure proper use of office equipment and address any malfunctions Sale representative, Bank of Africa 09/2016 – 04/2018 Wa, Ghana

•Evaluate credit worthiness by processing loan applications and documentation within specified limits

•Interview applicants to determine financial eligibility and feasibility of granting loans

•Determine all applicable ratios and metrics and set up debt payment plans

•Communicate with clients either to request or to provide information

•Justify decisions (approvals/rejections) and report on them

•Complete loan contracts and counsel clients on policies and restrictions

•Update job knowledge on types of loans and other financial services

•Maintain and update account records

•Assess customer needs, explore all options and introduce different types of loans

•Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas

•Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process

•Οperate in compliance with laws and regulations and adhere to lending compliance guidelines

Field officer, Forestry commission 04/2017 – 09/2020 Wa, Ghana

•Protective duty, guarding against fire and trespass, fighting fires and stopping trespass, as well as assisting the State authorities in the protection of game.

•Care and propagation of the forest by a judicious management of timber sales and cases of "free use" of timber, and actual propagation by seeding and planting.

•Special work in attending to grazing, to the supervision of the construction of roads and other improvements, and in examining into and, reporting upon the numerous claims and applications for special privileges, etc.

•Permanent improvements carried out by the reserve force, such as making surveys of land and timber, and the construction of trails, cabins, bridges, and other improvements.

Skills

Communication

I use my communication skills to

maintain a relationship with my

clients, including updating them

on important aspects of their

business and some decision for

them to make.

Problem solving

Having effective problem-solving

skills is important to me in

business relationship management

which helps in planning

strategies to improve customer

engagement.

Leadership

Work under pressure / deadlines

driven environment. Negotiation.

Collaborative. Relationship

management. Detail-oriented

Interpersonal

communication

Interpersonal skills are

abilities that help me build and

maintain relationships, which is

crucial in a client’s

relationship manager.

Contact this candidate