Coletha Albert

**** ****** **** ** #****

Albuquerque, NM 87111

Mobile 206-***-****

Home 505-***-****

ady7yy@r.postjobfree.com

Objective: Administrative Manager

Microsoft Office Specialist

Experience

Owner – The Joseph Dwayne Albert Foundation – Albuquerque, New Mexico

10/2016 – Present

Creating and executing schedules, managing budgets, and generating reports

Providing administrative support to senior leaders and clients

Handling clerical and administrative duties such as answering calls, ordering supplies, and preparing presentations

Maintaining and organizing office documents and employee records

Leading, guiding, and interacting with the administrative staff and other internal departments

Enterprise Platform Analyst - Accenture FLEX –– Remote, San Jose, CA

11/01/2021 – 10/10/2022

Collecting and storing data from various sources, such as sales numbers, market research, logistics, linguistics, or other behaviors

Ensuring the quality and accuracy of the data

Transforming and interpreting the data using statistical techniques

Developing and implementing data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality

Presenting the data in a readable and meaningful format to help people, businesses, and organizations make better decisions

Fulfillment Associate - Amazon Force - Tukwila, WA

06/01/2016 - 07/01/2020

Checking items for delivery

Inspecting packages for any defects

Operating warehouse equipment

Updating orders on the database

Performing a variety of administrative tasks as needed

Census Field Representative - Crime Victims, United States Department of Commerce, Tukwila, WA

02/01/2018 - 12/01/2018

Traveling to meet with distributors, vendors, and prospective customers.

Performing site inspections and conducting research to determine locations for new branches or dealerships.

Analyzing budgets and sales reports and making recommendations for improvement.

Evaluating sales team performance and scheduling training sessions as required.

Developing new marketing and branding strategies.

Personal Cruise Consultant - Holland America Line, Seattle, WA

04/01/2015 - 03/01/2016

Engaging with customers

Highlighting promotions

Responding to customer inquiries

Visual merchandising

Managing inventory

Award: 2015 achieved 166% of annual goal

Customer Service Representative - Old Dominion Freight Line, Seattle, WA

06/01/2014 - 04/01/2015

Supervising day-to-day operations in the customer service department.

Responding to customer service issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

Technical Writer - HRi, Kent, WA / Pacific Propeller International

01/01/2013 - 03/01/2013

Researching topics

Writing documents

Editing their work for publication

Preparing instruction manuals

Disseminating technical information in easy-to-understand language for a non-technical audience

International - Baghdad, Iraq

Administrative Specialist - KBR/SEII - Camp Victory, Iraq, UAE

01/01/ 2008 – 01/01/2009

Handling general clerical tasks

Organizing and preparing meeting schedules for various departments

Ensuring meeting spaces are properly requisitioned ahead of schedule

Managing office equipment and supplies, and ordering new equipment and supplies as needed

Working collaboratively with other departments to help solve clerical issues

Volunteer

1.Tukwila Human Services - Board Member

2.Seattle Public School - Board Member

3.United Way - Food Bank volunteer

4.Washington Low Income Housing Alliance – Advocate

5.Crime Survivors for Safety and Justice - Advocate

Education

LinkedIn Learning

1.How to Confidently Negotiate Your Salary LinkedIn Issued May 2022 · No Expiration Date

2.Banish Your Inner Critic to Unleash Creativity LinkedIn Issued Apr 2022 · No Expiration Date

3.Building Resilience LinkedIn Issued Apr 2022 · No Expiration Date

4.Communication Foundations LinkedIn Issued Apr 2022 · No Expiration Date

5.Crisis Communication for HR LinkedIn Issued Apr 2022 · No Expiration Date

6.Critical Thinking for Better Judgment and Decision-Making LinkedIn Issued Apr 2022 · No Expiration Date

7.Delegating LinkedIn Issued Apr 2022 · No Expiration Date

8.Diversity and Inclusion in a Global Enterprise LinkedIn Issued Apr 2022 · No Expiration Date

9.Driving Measurable, Sustainable Change LinkedIn Issued Apr 2022 · No Expiration Date

10.Embracing Unexpected Change LinkedIn Issued Apr 2022 · No Expiration Date

11.Ethics and Law in Data Analytics LinkedIn Issued Apr 2022 · No Expiration Date

12.Interviewing Techniques LinkedIn Issued Apr 2022 · No Expiration Date

13.Leading Productive Meetings LinkedIn Issued Apr 2022 · No Expiration Date

14.Onboarding New Hires as a Manager LinkedIn Issued Apr 2022 · No Expiration Date

15.Performance Management: Setting Goals and Managing Performance LinkedIn Issued Apr 2022 · No Expiration Date

16.Persuading Others LinkedIn Issued Apr 2022 · No Expiration Date

17.Preparing for an Audit LinkedIn Issued Apr 2022 · No Expiration Date

18.Professional Networking LinkedIn Issued Apr 2022 · No Expiration Date

19.QuickBooks Payroll Essential Training LinkedIn Issued Apr 2022 · No Expiration Date

20.Six Sigma: Green Belt LinkedIn Issued Apr 2022 · No Expiration Date

21.Teamwork Foundations LinkedIn Issued Apr 2022 · No Expiration Date

22.Writing in Plain Language LinkedIn Issued Apr 2022 · No Expiration Date

23.Creating Great First Impressions LinkedIn Issued Mar 2022 · No Expiration Date

24.Dealing with Microaggression as an Employee LinkedIn Issued Mar 2022 · No Expiration Date

25.Defining and Achieving Professional Goals LinkedIn Issued Mar 2022 · No Expiration Date

26.Developing Your Emotional Intelligence LinkedIn Issued Mar 2022 · No Expiration Date

27.Developing a Diversity, Inclusion, and Belonging Program LinkedIn Issued Mar 2022 · No Expiration Date

28.Efficient Time Management LinkedIn Issued Mar 2022 · No Expiration Date

29.Equity First: The Path to Inclusion and Belonging LinkedIn Issued Mar 2022 · No Expiration Date

30.Google Analytics 4 (GA4) Essential Training LinkedIn Issued Mar 2022 · No Expiration Date

31.Google Universal Analytics Essential Training (2020) Google Universal Analytics Essential Training (2020) LinkedIn Issued Mar 2022 · No Expiration Date

32.How to Ask Productive Questions LinkedIn Issued Mar 2022 · No Expiration Date

33.How to Become a Thought Leader and Advance Your Career LinkedIn Issued Mar 2022 · No Expiration Date

34.How to Have a Great Day at Work with Caroline LinkedIn Issued Mar 2022 · No Expiration Date

35.Interpersonal Communication LinkedIn Issued Mar 2022 · No Expiration Date

36.Leveraging Your Transferable Skills to Drive Your Career LinkedIn Issued Mar 2022 · No Expiration Date

37.Make the Move from Individual Contributor to Manager LinkedIn Issued Mar 2022 · No Expiration Date

38.Navigating Internal Mobility as an Employee LinkedIn Issued Mar 2022 · No Expiration Date

39.New Manager Foundations LinkedIn Issued Mar 2022 · No Expiration Date

40.Project Management Foundations LinkedIn Issued Mar 2022 · No Expiration Date

41.edX Verified Certificate for Unconscious Bias: From Awareness to Action Issued Mar 2022 · No Expiration Date Credential ID 0089c2fc2d2646b59965ff21124e0042

42.Dan Ariely on Making Decisions LinkedIn Issued Feb 2022 · No Expiration Date

43.Overcome Overthinking LinkedIn Issued Feb 2022 · No Expiration Date

44.Talent Sourcing LinkedIn Issued Feb 2022 · No Expiration Date

45.edX Verified Certificate for Exercising Leadership: Foundational Principles Issued Feb 2022 · No Expiration Date Credential ID 1a3a33fbdf3f4fd39b3bfb3fccc70b89

46.DA0100: Data Analytics Basics for Everyone Verified IBM Issued Dec 2021 · No Expiration Date e

47.Credential ID 1c2ee93c24594c3a8bb5d99e749b887e

48.edX Verified Data Analytics Essentials edX Issued Dec 2021 · No Expiration Date · No Expiration Date

49.edX Verified Certificate for Data Analytics Basics for Everyone Issued Dec 2021 · No Expiration Date Credential ID 1c2ee93c24594c3a8bb5d99e749b887e

50.edX Verified Certificate for Data Analytics Basics for Everyone IBM Issued Dec 2021 · No Expiration Date

51.Credential ID 1c2ee93c24594c3a8bb5d99e749b887e

52.Critical Thinking for More Effective Communication LinkedIn Issued Oct 2021 · No Expiration Date

53.Engaging Your Virtual Audience LinkedIn Issued Oct 2021 · No Expiration Date

54.Leadership and Communication Leadership and Communication HarvardX Issued Oct 2021 · No Expiration Date Credential ID 96bf5be6c215425aa091463146dd75d5

55.edX Verified Certificate for Exercising Leadership: Foundational Principles Issued Oct 2021 · No Expiration Date Credential ID 1a3a33fbdf3f4fd39b3bfb3fccc70b89

56.edX Verified Certificate for Rhetoric: The Art of Persuasive Writing and Public Speaking Issued Sep 2021 · No Expiration Date Credential ID 721da430fa534471bf3a8801a2fd54d2

57.edX Verified Certificate for Statistical Thinking for Data Science and Analytics Issued Aug 2021 · No Expiration Date Credential ID bd5d3fac5c4542f7bd370df0b10781f8

Wall's School of Insurance 2018 -2021, Bellevue, WA - Licensed Insurance Producer #988310 ady7yy@r.postjobfree.com

United States Department of Commerce Learning Center 2018, Tukwila, WA (Online) https://doc.csod.com/client/doc/

1.No Fear Act 2016-2018 03-05-2018

2.Communicating with a Cross-cultural Audience (Skillsoft) 04-26-2018

3.Field Supervisor Training Module C: Introduction to Field Supervisor Position 04-26-2018

4.Field Supervisor Training Module A: Introduction and Course Overview 04-26-2018

5.Field Supervisor Training Module B: Organizational Structure 04-26-2018

6.New Employee Safety Orientation - Census Headquarters 08-07-2018

7.Avoidance & Refusal Module - 08-18-2018

8.NCHS Confidentiality Training Safeguarding Confidential Information 201*-**-**-****

Holland America Group 2015

1.Workplace Violence Awareness – 07-13-2015

2.Social Media Policy Acknowledgement – 07-13-2015

3.People First: Understanding Disabilities – Corporate – 07-13-2015

4.Once-in-a-Lifetime Experiences – 08-11-2015

5.Once-in-a-Lifetime Experiences -07-14-2015

6.Imminent Threat – 06-30-2015

7.Harassment Prevention for Employees – 07-13-2015

8.Gift Order and Shore Excursion Training for Reservations – 07-13-2015

9.Five Forbidden Phrases – 07-27-2015

10.Everyday Ethics – 07-14-2015

11.Essential Elements of Internal Customer Service – 07-22-2015

12.Data Privacy and Protection: Global Edition – 07-07-2015

13.Carnival Code of Business Conduct and Ethics – 07-07-2015

14.Business Friendly Customer Service – 07-22-2015

15.Building Your Credibility – 08-13-2015

Emergency Management Institute 2007 - 2012 Disaster Preparedness (Online)

https://training.fema.gov/emi.aspx

1.IS-00010.a Animals in Disaster: Awareness and Preparedness - 0.4 IACET CEU 09-20-2010

2.IS-00007 A Citizen’s Guide to Disaster Assistance - 1.0 IACET CEU 10-01-2010

3.IS-00909 Implementing Simple Activities for Everyone - 0.1 IACET CEU 01-05-2012

OfficeTeam Specialized Administrative Staffing 2007, Everett, WA

https://www.roberthalf.com/blog/salaries-and-skills/5-things-you-should-know-about-microsoft-office-certification

Microsoft Office Specialist - Official Certification

Houston Baptist University, Accounting 2000 - 2002 Employer sponsored, Houston, TX ady7yy@r.postjobfree.com

Evan Edward Worthing - High School 1994 Graduated, Houston, TX

DARE Member

Graduated Minority Introduction to Engineering

Graduated Vocational Office Education

References

Upon Request

Social Media

https://www.linkedin.com/in/mscoletha/

Contact this candidate