Mohammad Ali

Contact: 786-***-****

Email: ady7xj@r.postjobfree.com

Professional Summary:

• With more than 9 years of extensive experience, I am a motivated and skilled Business System Analyst/Data Analyst. I possess a proven ability to adeptly capture and understand business requirements, conduct comprehensive business process modeling, and execute in-depth business/data analysis.

• I am a collaborative team player and proactive self-starter with a keen eye for project planning and strong interpersonal abilities, I am adept at fostering effective teamwork and delivering successful outcomes.

• Proficient in IT Quality Administration with Healthcare, Hospitality, Retail and Clinical affairs.

• Proficient with Computer System Validation (CSV) deliverables in accordance with 21 CFR Part11 and GAMP5 guidelines.

• Proficient in conducting GAP analysis to assess the compatibility of the prevalent system infrastructure with new business requirements.

• Proficient in conducting Data analysis, Profiling, Migration, Integration and Metadata management.

• Proficient in conducting in-depth reviews of Business Requirement documents with stakeholders to gain a comprehensive understanding of the application’s architecture and functionality.

• Significant focus has been placed on Dimensional modeling, Data Integration/migration, Data cleansing and Data Staging of operational sources through the utilization of Extract, Transform, Load (ETL) processes.

• Proficient in various methodologies, including Waterfall and Agile, with a comprehensive understanding of the Software Development Lifecycle (SDLC)

• Proficient in utilizing Data visualization tools, conducting data analysis, and applying Business intelligence principles to extract valuable insights and support data-driven decision-making.

• Closely collaborate with Business users, Project stakeholders, SMEs, and team members to grasp high-level Business requirements and delve into intricate specification for new applications.

• Skilled in gathering requirements, developing surveys and questionnaires, and creating Business requirement documents (BRD) and Functional requirement specification/documents (FRS/FRD).

• Proficient in SQL query writing, with expertise in OLTP and OLAP systems for conducting Data mining and Data profiling tasks.

• Extensive expertise in the development and testing of dynamic, Database-driven applications with web interfaces, proficiently operating in both Windows and Linux server environments.

• Established productive and collaborative relationships with diverse client teams, facilitating seamless processing, tactical, and strategic plans to implement technology solutions while skillfully managing and exceeding client expectations.

• Experience with advanced reporting and analysis tools (IBM Cognos, QlikView).

• Experience with Issue tracking tools: JIRA, ServiceNow, DIET, Test Director, and Rational Clear Quest.

• Data Management tools (Tableau, Power BI) for gathering requirements and documentation.

• Tools and technologies: Macros, Pivot Tables, Jira, Python, and others.

• Expert in conducting the Data Integrity Requirements, and Testing (regression, automation, and integration).

• Effectively led teams in conducting timely reviews and approvals of materials, ensuring strict adherence to corporate compliance and Standard Operating Procedures (SOPs).

Professional Experience:

Information Technology Business Relationship Management Dexcom, CA January 2022 to Till Date

• Collaborate with various business stakeholders to elicit, analyze, and document detailed business requirements.

• Develop and maintain strong working relationships with key stakeholders to ensure effective communication and deep understanding of business needs and requirements.

• Facilitate Agile and Scrum ceremonies, including sprint planning, daily stand-ups to drive efficient project execution. Collaborate with product owners, IT teams, and QA analysts to refine User stories and prioritize product backlogs.

• Gather and analyze business requirements to create detailed IT project plans and roadmaps, align IT initiatives with business requirements.

• Led cross-functional teams to successfully deliver IT solutions to meet business needs and objectives.

• Facilitate regular meetings and workshops to promote collaboration and gather continuous improvement with projects at hand.

• Proficiently develop, improve, and deploy the Veeva Vault Clinical Suite encompassing Vault CTMS and Vault eTMF, as well as the Veeva RIM Suite comprising Vault Registrations, Vault Submissions, and Vaults Submissions Publishing and Archive.

• Administrative and operational tasks experience with Veeva PromoMats System.

• Conduct User acceptance testing (UAT) and facilitated user training sessions for newly implemented systems.

• Implementation of Data analytics tools and dashboards to monitor Key performance indicators (KPIs) and support data-driven decision-making.

• Utilized Document management systems M-Files and Agile Product Lifecycle Management.

• Expert in authoring validation deliverables per SDLC process, (URS, FRS, SRC), and execution of (IQ, OQ, PQ protocols and UAT scripts)

Business Analyst Adaptimmune, PA – Remote June 2020 to December 2021

• Author Computer System Validation (CSV) deliverables per 21 CFR part11, and GAMP5 assessments.

• Provide oversight for GxP validation methodology through reviews and approval of documents and plans.

• Prioritize initiatives based on Business needs, managing projects and monitoring performance.

• Participated in Agile-based project teams, contributing to Sprint planning and User story creation.

• Conduct thorough reviews and analysis of Business Requirement documents in collaboration with stakeholders to gain a comprehensive understanding of the architecture and functionalities of applications, including Commercial Off-The-Shelf (COTS) and Software as a Service (SaaS) solutions.

• Collaborated extensively with IBM Cognos, QlikView, and Business Objects Reports to validate data accuracy and ensure seamless report functionality.

• Successfully leading end-to-end implementation of Blue Mountain Regulatory Asset Manager (BMRAM) from initiation to completion. Demonstrated expertise in setting up, configuring, and managing the system to facilitate efficient creation, validation, and approval of documents.

• Proficient in utilizing Document Management Systems such as MasterControl and DocuSign.

• Work in close proximity with Business users, project stakeholders, SMEs, and staff to understand high-level business requirements and minute-level specifications for new applications and modifications to existing applications.

• Ensure document management, change management, and other Quality Systems programs are maintained and administered in a manner that maximizes efficiency.

• Manage solutions and services to include System change control, Issue Management, and Configuration requests.

• Ensure the document management complies with industry standards and achieves their desired strategic goals.

• Ensure IT Security and Compliance requirements with company Policies and Procedures, and SDLC.

• Authoring validation deliverables per SDLC process, (URS, FRS, FMEA risk assessment documents), and execution of (IQ, OQ, PQ protocols and UAT scripts)

Business Data Analyst Elevance Health, IL January 2018 to May 2020

• Analyze and develop reports and models for performance tracking and optimization.

• Conduct Data Migration and Integration services to ensure seamless data transfer between systems.

• Performed comprehensive Data Analysis to identify areas for improvement and optimization.

• Developed and maintained custom tracking solutions to capture specific user behaviors and events.

• Generated regular reports and dashboards, highlighting (KPIs) and trends, to provide actionable insights for business stakeholders.

• Conducted deep-dive analysis to uncover actionable insights and presented findings to internal teams in a clear and concise manner.

• Developed and tested dynamic, database-driven applications with web interfaces in both Windows and UNIX server environments.

• Conducted Data Analysis, Profiling, and Data Staging of operational sources using ETL processes for efficient Dimensional modeling.

• Collaborated with cross-functional teams, including developers and marketing stakeholders, to ensure accurate data capture and tracking implementation across various digital platforms.

• Examining data using SQL, Excel, IBM Cognos and QlikView for publishing to project stakeholders and leadership through graphs/slides/1-pagers/reports.

• Mentor colleagues and junior data analysts with training on brands and template use.

• Contribute towards review new document workflows and complexity of the content to support personalized customer experience.

• Provide support to team members within the organization for metrics, management review and escalation of issues.

• Work in collaboration with internal departments to gather necessary and relevant information.

Business System Analyst Napier Healthcare, India June 2014 to November 2017

• Gathered and documented business requirements, creating Business Requirement Documents (BRD) and Functional Requirement Specifications/Documents (FRS/FRD).

• Utilized Waterfall methodology to manage projects with clearly defined phases, milestones, and deliverables.

• Conducted GAP analysis to check the compatibility of the prevalent system infrastructure with new business requirements.

• Developed efficient business relationships with various client teams to process and support requirements, implement technology solutions, and manage client expectations.

• Experience in handling Database Management and SQL querying.

• Experience in Python programming for Data Manipulation and Analysis.

• Perform data analysis using SQL queries and Python to identify trends, patterns, and insights.

• Perform ad-hoc analysis on business trends and results, translate and communicate results to leadership and key stakeholders.

• Utilizing data mining, policies, and workflows to facilitate informed decision-making and strategic planning.

• Proficient in generating reports on analytics metrics to drive continuous improvement initiatives.

• Demonstrated ability to publish performance reports using Excel and create presentations in PowerPoint and Visio.

• Experienced in utilizing project management tools such as MS projects, Smartsheet, SharePoint, and more.

Education:

Bachelor’s in Business Administration Management, Osmania University – Hyderabad, India

Skill Summary:

• Business Process Evaluation: Proficient in evaluating existing business processes to identify areas for improvement and optimization, ensuring enhanced operational efficiency.

• Meeting Facilitation and Presentation: Experienced in conducting meetings with stakeholders and cross-functional teams, effectively communicating insights and project plans through clear and concise presentations.

• Requirements Analysis: Skilled in performing comprehensive requirements analysis to align projects with business goals and ensure successful outcomes.

• User Acceptance Testing (UAT) and IQs: Demonstrated expertise in conducting UATs, IQs, OQs, and PQs for software validation.

• Project Management: Strong project management skills, monitoring project performance and ensuring timely completion.

• Planning and Time Management: Excellent planning and time management skills for efficient project execution.

• Project Coordination and Team Supervision: Experience in coordinating project activities and supervising teams to ensure seamless collaboration and successful project outcomes.

• Strategic Planning: Skilled in strategic dissemination of project goals, fostering effective partnerships.

• Organizational and Problem-Solving Abilities: Strong organizational skills with effective problem-solving and decision-making capabilities.

• Technical Proficiency: Proficient in using Windows OS, Microsoft Office Suite, HTML, Networking, Linux, and SQL.

• Team Facilitation and Productivity: Adept at promoting teamwork and maximizing productivity within teams.

• Software and Tools: Experienced in Microsoft Teams, Office 365, SharePoint, MS Visio, HP ALM/Quality Center, Smartsheet, and MS Projects.

• Compliance Knowledge: Familiarity with regulatory standards, including 21 CFR Part 11, 210, 211, and 820, GAMP5, and GxPs (GMP, GLP, GCP, & GDP).

• Software Development Lifecycle: Proficient in SDLC and validation lifecycle V-Diagram methodologies.

• Programming Languages and Databases: Skilled in HTML, XML, and SQL, with database experience in MS Access, Oracle, and DB2.

• Documentation and Version Control: Proficient in Rational Tools, MS Word, Excel, PowerPoint, and MS Project, with version control using Microsoft Team Foundation Server.

• Process and Automation Tools: Familiarity with Rational Requisite Pro, QTP, Test Director, Quality Center, and Jira for effective project management and testing.

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