Customer Service Team Member

BRANDY SMITH

**** **** ** *, *****, North Dakota, 58103, US • 218-***-**** • ********************@*****.*** A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled at working under pressure and adapting to new situations and challenges to best enhance customer and team member experiences. Customer direction

Computer literate

Heavy lifting

Excellent verbal communication

Customer service

Cash Handling

Store cleanliness and appearance

Staff training

Product knowledge

Problem resolution

Project organization

Team building

Organization

2022 High School - Norman County East School District - Twin Valley, MN 3/20 to 6/22 Gas Station Attendant - Cenex - Twin Valley, MN Credit cards, checks, gift cards, and coupon processing. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Used cash registers and POS systems to request and record customer orders and compute bills. Took payments and pumped gas for guests.

Cleaned and restocked the front counter and store area to maintain a welcoming environment for customers. 2/22 to 7/22 General Cleaner - Dakota Family Cleaner - Fargo, North Dakota Took care of the furniture and walls throughout the house by removing stains, repairing dings, and vacuuming the common areas and bedrooms.

Cleaned under furniture, washed baseboards, and inspected and maintained light fixtures. Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures. Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness. 1/22 to 6/23 Office Assistant - WMS Trucking LLC - Twin Valley, MN Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records. Made sure that business records were up to date by updating customer information on a regular basis. Implemented a record filing system to improve document organization and management. Data and other information, such as records or reports, were computed, recorded, and proofread by me. Was in charge of day-to-day office operations as well as equipment maintenance. Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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