Customer Service Team Leader
Resume:
Claudette Donovan
Miramar, FL **023
ady7wj@r.postjobfree.com
Skills
Customer Service, Management Experience, Leadership Experience, Communications, Money Handling, Computer Graphics, Computer Skills, Typing. Experience
March 1989 - January 1999
Kmart, Hallandale, FL - Customer Service Supervisor As a customer services supervisor I handled customer inquiries, answered questions, and resolved problems in a timely manner. I kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales. I managed a team of cashiers and multiple team leads, worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services. February 1999 - August 20009
Check Cashing Stores, West Park, FL - Check Cashing As a check cashier I collected cash, checks, charge payments, and collected overdue payments. I verified identities and checked credits to ensure customers were eligible. I balanced the draw check counting my draw at the beginning and ending of shift. August 2009 - June 2015
Walmart, Davie, FL - Team Leader
As a Walmart apparel team leader I supervised associates and did price changes. I make sure that inventory is up to date and everything is placed out at the time it is supposed to. June 2015 - July 2023
Ross, Miramar, FL - Supervisor
I greet customers and make sure that the store is held to the highest standards. I supervised security and associates. I watch customers and make sure the store is presentable.
2
Education
January 2004 - April 2004
Lindsey Hopkins Technical College, Miami, FL - GED January 2007 - June 2009
Miami Technical College, Miami, FL - Computer Management
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