Customer Service Advisor

CURRICULUM VITAE FOR CHRISTIAN SICHALWE

Full Name: Christian Sichalwe

Date of Birth: 23 March 1988

Contact Information:

Address: Plot No. 27517 Chisokone Avenue Luanshya

Phone: +260*********

Email: ady7vj@r.postjobfree.com

Summary:

Dedicated and experienced professional with a strong background in logistics, driving and asset control. Proven track record in managing high-profile individuals and valuable cargo. Skilled in ensuring smooth operations, adhering to regulations and providing exceptional service.

Education: - Grade 12 Certificate Kansenshi Secondary School Graduation: 2005

Driving Certificate Matcus Driving School Awarded: 2008

Work Experience:

Afrisec Management 2013 to 2016 Asset Controller

Responsibilities: - Monitored and escorted high-value cargo across multiple countries - Ensured safe transport of valuable materials - Managed logistical operations effectively.

Toyota Zambia (from October 2017 to December, 2022) Service Advisor Responsibilities: - Managed client interactions and provided service recommendations - Coordinated vehicle drop-offs and pickups - Ensured adherence to safety guidelines and timely service completion

Ewis Limited (2008 to 2009) Driver Responsibilities: - Transported high-profile individuals and important documents - Maintained vehicle cleanliness and roadworthiness - Recorded travel logs and reported accidents promptly

Black and White Truck Spares (January 2011 to December 2013) Driver Responsibilities: - Transported personnel and delivered spare parts to customers - Managed mail collection and drop-offs - Contributed to smooth operations of a truck spares company

Kenya Reinsurance Limited (January 2017 to October 2017) Logistics Coordinator Responsibilities: Organized travel and transport logistics for various functions - Ensured well-coordinated events and functions - Managed logistical arrangements with precision Skills: Driving and Transportation Management - Logistics Coordination - Customer Service - Communication - Asset Control - Time Management

Hobbies: - Driving - Listening to Music - Working Out - Watching Movies

References:

Mr Nebat Choko Human resource manager Afrisec management +260********* Mrs Chibuye Kunda +260********* kindly verify if this is okay

Work Experience:

Afrisec Management (2013 to 2016) Asset Controller

Monitored and escorted high-value cargo across multiple countries.

Ensured the safe transport of valuable materials.

Effectively managed logistical operations.

Toyota Zambia (October 2017 to December 2022) Service Advisor

Managed client interactions, providing expert service recommendations.

Coordinated vehicle drop-offs and pickups for streamlined service operations.

Ensured strict adherence to safety guidelines and consistently met service deadlines.

Ewis Limited (2008 to 2009) Driver

Transported high-profile individuals and confidential documents securely.

Maintained vehicle cleanliness, ensuring roadworthiness and safety.

Maintained accurate travel logs and promptly reported accidents when necessary

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