Customer Service & Hospitality Sales Manager
Resume:
Whitney Washington Powers
Costa Mesa, CA
ady7rn@r.postjobfree.com
LinkedIn: Whitney Powers
Work Experience
Sales and Catering Consultant
Penelope Party - Springfield, TN Jan 2019 - current District Manager
Starbucks - Louisville, KY Dec 2015 - Dec 2019
• Opened multiple units for grand opening - 3 stores at U of L
• Hired and trained over 100 Baristas and 20 managers
• Complete Starbucks training program in Seattle
• Trained and coached management to ensure financial and performance metrics were obtained and upheld
• Analysis of food and labor costs to assure efficient and cost effective operations Certified Dietary Manager, Serv Safe Certified
Robertson County School Nutrition - Springfield, TN Oct 2011 - Dec 2015
• Part-time position during the school year
• Hired, fired and rewrote recipes to become compliant with Obama Healthy School initiatives
• Manage daily operations and staff to utilize production hours
• Food and sanitation training
• Ensure that all food is prepared in accordance with company policies and NSLP
• Maintain monthly and annual budgets
• Manage scheduling, performance review and training Sales and Catering Manager
Penelope Party - Springfield, TN Oct 2008 - Dec 2015
• Managed scheduling and payroll for 220 to banquets employees
• Catering revenues $4M with 5 banquet rooms over 15,000 square ft also had exclusive catering rights to several centers such as: Muhammad Ali Center and KFC Yum Center
• Serviced all VIP clients such as: Reba McEntire and Garth Brooks
• Contracted accounts between Marriott International and Expo Center which are connected - would work with Marriott to book rooms and food and beverage functions for large works
(largest group was 15000)
• Helped Omni Hotel open and consulted with selection of their upscale retail brands - total of 17 stores
Education
Bachelor's in Culinary Arts and Restaurant Management Art Institute - Nashville, TN Aug 2009 - May 2011
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