Meccah Ali

*** ******* **, ************, ** 614-***-**** ady7os@r.postjobfree.com

Objective

To obtain a position in a successful company, as well as be provided with the opportunity to contribute my knowledge and skills to not only benefit the company I work for but also to demonstrate my eagerness and determination to establish a position I can excel in, hence advance from. Education

BACHELORS OF ARTS DECEMBER 2013 UNIVERSITY OF CHARLESTON

Major: Early Childhood Development

HIGH SCHOOL DIPLOMA JUNE 2009 EASTMOOR ACADEMY

High School Diploma Earned

Experience

ASSISTANT PROGRAM MANAGER LEAD THE WAY LEARNING ACADEMY APRIL 2022 - CURRENT

Establishes standards and documentation and oversees timely and accurate completion of records, case files, and database entries.

Oversees Performance and Incentive documentation and entry into corresponding systems.

Develops and maintains partnerships with area schools, nonprofits, and other organizations as needed to promote workforce initiatives for youth.

Assists Program Manager and Director of Operations with day-to –day operations when needed.

Plans, implements and evaluates the achievement of overall outcomes, goals, objectives and work plans.

Establishes and maintains effective working relationships with those contacted in the course of work, performs public presentations, organizes and performs functions effectively and in a timely manner, displays excellent interpersonal skills, deals with unexpected problems and provides effective solutions.

Assists in management/oversight of various program components including, but not limited to, education, career exploration, credential training, counseling and case management, placement, leadership development, and civic engagement.

As needed, assists schools and/or educational partners in the identification of employer sites for student internships and student job shadows.

Assists in developing partnerships with employers to secure internship and employment opportunities for youth.

Facilitates workshops to various audiences including schools, vendors, and youth groups. Topics may include work readiness, leadership, life skills, and other career-related skills.

Organizes conferences, workshops, and events, in collaboration with school and community partners.

Assists in managing the assessment of work readiness needs of participants to ensure necessary resources are provided to meet such needs.

2

Assists in the process of marketing internships and conduct presentations to potential employers; to businesses and community organizations interested in providing work experiences, internships, job shadowing activities, mentors, etc.

Assists in management/oversight of various program components including, but not limited to, education, career exploration, credential training, counseling and case management, placement, leadership development, and civic engagement.

As needed, assists schools and/or educational partners in the identification of employer sites for student internships and student job shadows.

Assists in developing partnerships with employers to secure internship and employment opportunities for youth.

Facilitates workshops to various audiences including schools, vendors, and youth groups. Topics may include work readiness, leadership, life skills, and other career-related skills.

Supports facilitation of the placement of participants into education, skills training, employment, apprenticeships, or the military.

SECRETARY II COLUMBUS CITY SCHOOLS APRIL 2021 – MAY 2022

Orchestrated mandatory safety drills.

MEMBER SERVICES REPRESENTATIVE KEMBA FCU OCTOBER 2019- APRIL 2021

Maintain and projects the Credit Union’s professional reputation.

Responsible for recruitment, eligibility screening, comprehensive assessments, case management, record keeping, referrals, and follow up services.

Enforces program rules and regulations and applies appropriate disciplinary measures as needed.

Schedule interviews for potential new hires.

Schedule and support new hire onboarding and orientation.

Arranged meetings, and compiles basic information for routine reports or other materials.

Managed calendars, scheduled appointments.

Create and edit presentations, spreadsheets and reports.

Often mediated with students that had behavioral issues.

Recommends products and services that assists in meeting Member's financial needs.

Resolves Member issues through listening, problem solving, and offering solutions.

Meets or exceeds all sales, service and productivity goals established for this position.

Answers and responds to Member inquiries and questions.

Performs file maintenance and account changes as necessary.

Establishes and maintains professional relationships with Members.

Resolve Member requests and questions promptly, courteously and professionally.

Keep Member informed of Credit Union services and policies. 3

ASSISTANT MANAGER ENTERPRISE RENT-A-CAR JUNE 2015- AUGUST 2017

Manage vehicle maintenance and repairs, including preventative maintenance, manufacturers’ recalls breakdowns and accident damage.

Skills & Abilities

MANAGEMENT

Worked through the management trainee program with Enterprise Rent-A-Car where the purpose is to train individuals and give the tools to become a Branch Manager and higher within the company. This role taught me the importance of working with a team and effectively communicate with my coworker in order to run a lucrative and efficient business.

SALES

With my experience at Enterprise as well as KEMBA Financial Credit Union, customer service was in the forefront of the business, sales was a close second. I not only met the sales goals for each company, I exceeded them. At Enterprise I was on the “fast track” to becoming management due to consistently exceeding the sales goals each month. I was responsible for the growth of the Westerville branch as well as developing my team and getting them promoted as well. Working with KEMBA I also exceeded my sales goals, even when it was tough during the pandemic. COMMUNICATION

Effective communication is very important in every business and knowing how to communicate with your coworkers is just as important. Over the years I’ve had the opportunity to work with I variety of people, from different backgrounds to different age groups. Actions speak louder than words and I believe that leading by example will create a ripple effect in the work environment as well as the comradery of the work space.

Management of customer service and operations.

Use initiative, independent judgement, discretion, and decision-making skills to perform a variety of duties and solve problems. Some examples include: approving rate deviations, approving extensions of rental tickets without deposits or where customer is delinquent, determining when to retrieve cars if customers are overdue, approving rentals for drivers under 25, approving cash deposit rental requests, and approving write-offs.

Manage overall branch operations in absence of and/ or request of the branch manager.

Supervise, mentor, train, coach, evaluate and develop staff.

Develop, plan and actively participate in branch sales marketing efforts to increase and improve business.

Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection.

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