J’nei Kelly

Staten Island,NY *****

#347-***-****

ady7oq@r.postjobfree.com

Skills

1. Point of Sale Systems

2. Product Location

3. Species-Specific Temperament

4. Knowledge

5. Cash Register Operation

6. Company Procedure Adherence

7. Safe chemical handling

8. Self-motivated professional

9. Conflict resolution

10. Multitasking abilities

11. Data Visualization

12. Negotiation Skill

13. Store Maintenance ability

14. Could stand for 12 hours +

15. Team management ability

16. Medication Administration

17. Equipment and Instrument

18. Sterilization

19. Scheduling

20. Personalized Health Care

September 2022- August 2023

Centers For Care -Richmond Center

● Provided preventative care to residents to manage skin-related conditions such as pressure ulcers.

● Built long-lasting professional relationships with residents, family members, and team members.

● Monitored patient stability by checking vital signs and weight, and recording intake information.

● Administered therapeutic treatments, non-sterile dressings, ice packs and baths.

● Assisted residents with their daily activities (ADLs) including social programs and meals.

● Helped maintain a high standard of care for residents by answering call lights and monitoring behavior for signs of progress or regress.

● Contributed to the care of the ward by recording information on charts to communicate with all medical team members.

February 2022- May 2022

1/2 Price Movers Company-Rossville

● Answered 15+ calls per hour, exceeding target rate

● by 15%.

● Utilized product knowledge and customer protocols

● to resolve issues efficiently and reduce wait times.

● Cross-trained new hires.

● Achieved a 97% customer satisfaction rating for

● continuously providing excellent customer service. Sept 2021- February 2022

Lucky Dog - Upper West Side

● Clean up after, groom, exercise and provide care for cats, and dogs includes dog walking services and litter box and cage cleaning

● Observe outdoor and indoor play to ensure safety of the pet

● Feed and provide water based upon client instructions, which may be very detailed and must be followed exactly as given

● Meet with potential clients to secure business, advertise services provided and explain the details of how pet sitting works

● Report any injuries or illnesses to manager as soon as possible, along with completing an injury/illness form to turn in as soon as manager is on-site

● Respect clients’ homes and personal property when on-site offering pet sitting services, includes cleaning up any pet messes

● Provide additional customer service as requested by clients, which may include picking up mail, watering plants and opening and closing blinds or curtains

● Check and follow schedule provided by the main office and report any conflicts or issues to manager as soon as possible but at least 24 hours in advance of scheduled sitting appointment

April 2021-August 2021

Pet Care-Petsmart Hylan Blvd

● Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.

● Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.

● Contributed to client retention by consistently providing outstanding customer service to both clients and pets

● Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care

● Spent time with cats to provide companionship and human contact.

● Monitored water quality and temperature for fish tanks and goldfish bowls.

● Cared for small animals including gerbils, guinea pigs and hamsters.

● Maintained relationships with local veterinarians in case of emergencies.

● Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.

● Handled administrative work such as answering telephones and scheduling appointments for visits.

● Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.

● Mixed and administered special food formulas to individual animals based on unique dietary needs.

● Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.

● Followed specific food and water schedules for different animal species.

● Monitored animals for behavioral problems and signs of health issues.

● Managed facility laundry, cleaning and restocking.

● Provided top-notch customer service to every customer and exceptional care to all animals. September 2020 -November 2020

Crew Member - Wendy’s - Bay Street

● Oversee activities directly related to making products or providing services.

● Perform cleaning duties in the restaurant seating area, restrooms, and kitchen.

● Customer service, including working order counters, registers, and drive-thru windows.

● Multitasking in the kitchen, quickly preparing food made to order.

● Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

● Helping to show new employees various aspects and job duties.

● Operate and clean large-volume cooking equipment such as the grills, deep-fat fryers, and shake machines.

August 2019- August 2020

Amazon Fresh - Employee -JFK2 and JFK 8

● Handled 60+ itemized lists and packaged bags for shipping to customers while performing complete bag specs and keeping 90% error-free.

● Repackaged hundreds of bins for my fellow employees to have easier access to by stowing various products and food in coolers and sub coolers on 3 floors and renewing software systems to keep our technical aspect up to date.

● Maintained picking speeds in the top 80%, helping coworkers by keeping our aisles free of fallen products and debris and advising on peer behaviors, and working with managers to sort them out.

● Performed laboring duties such as picking, packing, record keeping, counting, maintaining a clean area that passed 99% inspection marks.

● Cut down waste by implementing a self-service trash system and maintaining a 97% error-free stowing record despite working at a high speed.

● Restricted personal phone use allotted to the rules and helped me develop a strong relationship between supervision and Amazonians

● Restricted personal phone use allotted to the rules and helped me develop a strong relationship between supervision and Amazonians. March 2019- June 2019

NYCID, P.S.59 - Counselor

● Planned and assessed activities by using knowledge of budget and educational designs then provided supervision and managed programs for more than 50 underprivileged children daily.

● Prepared food and served to the specifications of 50 children within an age range of 4-12 years old.

● Developed strong interpersonal relationships with coworkers during cross-training and with parents by giving observation reports on the 50 children, and the nearby community.

● Attended conferences weekly to create and implement cost-effective post p my educational programs, adjust academic ideas, and renew enrollments annually. January 2018 - May 2018

Bousinna’s Bridal, New Dorp lane -Customer Service

● Received calls at the front desk, set up appointments for managers and customizations, and fulfilled over 400 orders for jewelry, dresses, and shoes.

● Showcased 4 new gowns in the storefront daily, provided personalized wedding advice, and took the client’s measurements.

● Kept track of high-priced shipments in and out of the store while being responsible for paperwork of over 500 handcrafted dresses and organized financial records for the supervisors. Bill

Contact this candidate