ALICIA BOISVERT

* **** ******

Manchester NH ****2

603-***-**** ady7mq@r.postjobfree.com

SUMMARY

An experienced manufacturing supervisor with more than 15 years of complex manufacturing and assembly experience. My strengths include people management, Lean Manufacturing, ERP transitions, planning and implementation, data transfer, personnel awareness tactics, manufacturing process training, quality control training and continuous process improvement while adapting to ever changing work environments and meeting company objectives.

Group Leader/Supervisor

Manufacturing Trainer

Quality Control Systems

Staffing requirement planning

Bilingual (English/Spanish)

National, International, UPS and FEDEX Shipping/receiving

Lean Manufacturing

Federal Compliance FDA

ISO 9001/QS9000/ISO14001

Departmental Scheduling

Time allocation/Employee bi-annual review process

Root cause analysis

PROFESSIONAL EXPERIENCE

Anheuser-Busch InBev, Merrimack, NH

Manufacturing Employee 2021-Current

High speed bottling, HACCP and sanitation control.

Operate, clean and sanitization of high speed food processing equipment ensuring quality protocols are met or exceeded within production and customer requirements.

Successfully develop and implement Company Work Instructions to certify adherence to company, customer and regulatory requirements.

Quickly trained into all areas of bottling equipment to become a successful team member with the ability to make educated decisions for what was the best plan for production schedules that can change on a shift by shift basis.

Developed the skill set of converting equipment to be able to run multiple different products.

Enhanced quality control standards by providing above the bar cleaning and sanitation on bottling equipment to ensure our customers were delivered the safest and best tasting end product.

Developed SOP's with management team on production equipment and processes to achieve high quality results.

603 Manufacturing, Hudson, NH

Production Manager 2021

Management of multi-product electronics business process, employee management, production and overtime scheduling, enforcement of high quality standards.

Successfully manage and positively motivate significantly sized groups of employees to achieve exceptional end results with regard to production objectives, customer requirements, company policies and procedures, and high quality standards achieving high productivity, excellent employee morale, and superior quality.

Support quality and engineering with in-process inspection in an effort to promote continuous improvement including product verification, print accuracy and quality adherence.

Increase employee morale with practical managerial tactics driving employees to outperform to standards.

603-***-**** ady7mq@r.postjobfree.com

Hitchiner Manufacturing, Milford, NH

Manufacturing Supervisor 2019-2021

Robotic operations, employee management and engagement, departmental planning, regulatory enforcement, training.

Perform, train and supervise employees daily in a demanding complex component manufacturing environment with experience and refined technical education and ability while maintaining and enforcing Safe work practices.

Lead daily production planning meetings for multiple value streams (GEMBA).

Develop reports for daily, weekly and monthly plans to meet and exceed delivery goals by identifying and advising on potential misses, failures and improvement opportunities.

Utilize Lean methodology in streamlining productivity measure improvements and waste reduction by implementing one piece flow processes containing standardized work and utilizing 5S + Safety tools (6S), visualization media, SOPs, etc., with an end result of increased through-put.

Perform professional training of new hires and existing employees on Safety, Quality, work instructions and delivery metrics and other company policies and customer requirements.

Process evaluations through spot audits and operator owned quality control systems to ensure the highest quality and satisfaction to both internal and external customers.

Tecomet (SYMMETRY MEDICAL), Manchester, NH

GROUP LEADER/DEPARTMENTAL SUPERVISOR 2007-2019

Injection molding operations, CNC operations, shipping receiving, pre-work kitting, planning and assembly operations.

Manage teams to achieve customer satisfaction, high quality.

Develop SOPs and written official documents for enhancing the say what we do and do what we say business model to allow the manufacturing process the capability to qualify for enforced quality standards.

Provide a high level managerial knowledge base in a complex shipping /receiving department utilizing multiple forms of transportation including ground, express, air and sea modes for both domestic and international shipments and ensured accuracy of documentation including import and export requirements.

Hands-on use of all inspection tools such as pin gauges, calipers, verniers, micrometers, and height gage for inspection purposes successfully adhering to FDA regulations.

Identification of individual’s strength using a training matrix to give opportunities for cross-training, employee and team development.

Experienced in product scheduling, raw materials purchasing/supplying, stock management, shipping and receiving and kitting to ensure on-time customer deliveries both internal and external while maintaining product traceability.

Vital member of group that rapidly and accurately integrated a new multi-plant environment ERP system with heavy time restrictions. Complete data verification was required during this process.

Recommend, develop and implement methods to simplify manufacturing processes to improve quality through repeatability, standardization and Poke-Yoke quality devices.

Utilize certifications, training and multi-tasking capabilities to interpret engineering blueprints, complex drawings and schematics ensuring adherence to quality standards.

OTHER RELEVANT EXPERIENCE

Novice electronics assembly and soldering

Injection Molding operator and group leader

Strong ability to learn operations and techniques quickly and adapt to required demands of the company

4 years of exceptional customer service representative (loan institution)

Microsoft Office Literacy (Word, Excel, Powerpoint, Outlook, etc…)

Adult CPR and AED Certified

Multi axial Lift Truck and Man lift certification

Employee and workload planning and scheduling Planning

Shipping and receiving in complex environment (Domestic Ground Express/Air and International Sea/Air)

Import and Export documentation

Stockroom, Inventory Control and Vendor Management

“Leadership in a manufacturing environment” training through state supplied career advancement program.

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