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Sales Associate Customer Service

Location:
Minneapolis, MN
Posted:
August 25, 2023

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Resume:

Hnub Tshiab Schuck

***** ********* ***** *****, ********, MN

Phone: 651-***-**** Email: ady7mf@r.postjobfree.com

MISSION

I am a passionate and self-motivated leader that loves helping people. My mission is to obtain a position where I can grow professionally and use my leadership and creativity skills to make a difference in this world.

PROVEN AREAS OF EXPERTISE

• Leadership, Team Player & Adaptable & Ability to work in a fast-paced and demanding work environment

• Creativity, Innovation, Critical Thinking & Problem Solving

• Excellent Communications, Interpersonal Communications Skills, Exceptional Customer Service Skills

• Self-Motivated, Results Driven, Excellent Work Ethics & Professionalism

• Quick learner & strong analytic skills

EDUCATION

St. Catherine University, St. Paul, MN January 2021 – Present Anticipated Graduation Date is 2023

B.S of Fashion Merchandising

Century College, White Bear Lake, MN August 2020 – December 2020 B.S of Marketing

Mankato State University, Mankato, MN August 2019 – May 2020 B.S of Marketing

East Ridge High School, Woodbury, MN September 2015 - June 2019 PROFESSIONAL EXPERIENCE

Target Store, Woodbury, MN August 2020 - Present

Style Consultant: Responsible for welcoming and helping guests with their needs on the sales floor and fitting room with resources to assist with outfitting, accessorizing, and building the basket to drive top- line sales.

• Help guests by being knowledgeable of the department's sales trends, inventory management, guest shopping patterns, pricing, and promotions, along with the basic visual merchandising

• Provide guests with industry trends, including style, fit, fabric, and brand differentiation

• Responsible for zoning the style salesfloor to keep each area clean, organized, and accessible for customers to shop

• Assist with the visual merchandising to create a strategic and aesthetic floorpad

• Inspire guests to create outfits through personal interactions, mannequin moments, and compelling visual presentations

• Ensure products are organized, signed/sized correctly, and merchandised to support style trends

• Assess salesfloor and backroom inventory and replenished products as needed

• Support changes to product assortment, keeping the area inspiring to guests year-round by promoting the new products and maintaining the brand space following new sets Hnub Tshiab Schuck

11125 Stonemill Farms Curve, Woodbury, MN

Phone: 651-***-**** Email: ady7mf@r.postjobfree.com

• Establish rapport and demonstrate active selling by greeting, listening to customers' needs, engaging, and thanking each guest

• Demonstrate active selling by offering to order and/or find products for the guest that are not found or available in the store

• Provide backup support at the check lanes when necessary

• Worked collaboratively with team members and team leads to support the store's goals The Coalition of Asian American Leaders, St. Paul, MN June 2019 – August 2019 Childcare Provider: Provide childcare oversight and coordinate all activities for children during various leadership retreats. The children ranged from infant to middle school.

• Planned and prepared all activities for children while their parents or family members participated in the weekend-long retreats or during different events

• Organized all food preparation for the children and paid close attention to anyone with special allergy needs and scheduled all educational games and activities appropriately throughout the day to ensure safety at all times

• Built trusting relationships with all the children and parents GROMANS, Woodbury, MN March 2019 – May 2019

Retail Sales Associate: Responsible for delivering excellent Guest service and ensuring that Guests have a positive shopping experience in the store while supporting the management team in the day to day operations of the store.

• Greeted customers warmly and made sure each felt welcomed in the store

• Consistently supplied high levels of professionalism and customers service by obtaining information quickly for customers or resolving concerns efficiently

• Stayed updated with the various product line knowledge to answer questions accurately for customers

• Paid attention to details of merchandise, including product location, and information

• Worked productively as a team member and independently to reach the goals of the store

• Recognized dangerous or dishonest behaviors from both guests and associates to ensure store safety and ensured all the transactions are processed accurately, efficiently, and according to Company policies and procedures

• Managed money with the highest level of care by upholding all company standards and following strict guidelines in place during checkout procedures

• Helped with strategic projects during down-time to enhance store aesthetics VICTORIA SECRET & PINK, Woodbury, MN December 2018 – December 2018 Sales Associate: Responsible for helping the store to drive sales growth by selling, cashiering, processing, replenishing, setting floorsets and keeping the store clean.

• Served customers by supplying exceptional customer service

• Ensured customers had a positive shopping experience by listening carefully and respectfully to their needs

• Provided customers with the knowledge and information needed for the different products and apparels to reach their shopping goals

• Mastered the different product lines in the store support customers’ needs

• Kept a healthy and competitive focus on the results needed to reach the store’s goals while maintaining a team atmosphere

• Set individual and team goals to make sure the team achieve its performance goals

• Managed money by working at the cashier with strict checkout procedures

• Assisted with strategic projects during the down-time to enhance store aesthetics Hnub Tshiab Schuck

11125 Stonemill Farms Curve, Woodbury, MN

Phone: 651-***-**** Email: ady7mf@r.postjobfree.com

PANDA EXPRESS, Woodbury, MN June 2017 – December 2018 Sales Associate: Responsible for supplying excellent service to customers to better their lives through the dining experience.

• Greeted and served customers with a high level of professionalism that was warm and welcoming to ensure each has the best experience

• Listened to customers and fulfilled their requests as quickly as possible

• Mastered the food menus since food menu items can change

• Follow up with customers if any food items were not at once available

• Paid attention to details of the business to make sure all orders are accurate and efficient

• Worked in collaboration with other team members to keep the store neat, organized, and clean to ensure customers have the best experience

• Managed money by working the cash register

• Worked independently and within a team when needed to complete projects to fill customers' needs

References Available Upon Request



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