shakela herring

Fort Lauderdale, FL *****

ady7lv@r.postjobfree.com

+1-786-***-****

Authorized to work in the US for any employer

Work Experience

Data Entry Clerk Team Lead

NationsBenefits - Fort Lauderdale, FL

February 2021 to Present

Shipping and Receiving

Brandsmart USA - Fort Lauderdale, FL

June 2016 to February 2021

Customer Service Associate

Ferguson Consulting, Inc - Fort Lauderdale, FL

September 2011 to March 2016

Answering the front desk phone,taking messages,transferring calls and filing papers Team Manager

Royal Seas Cruises - Fort Lauderdale, FL

June 2007 to April 2010

Customer Service Representative

ROYAL SEAS CRUISES,INC. - Fort Lauderdale, FL

June 2007 to April 2010

WE BOOKED CRUISES FOR FAMILIES. INBOUND AND OUTBOUND Education

High school diploma

Boyd Anderson high school

Skills

• Software troubleshooting

• Customer service (10+ years)

• Typing (10+ years)

• Help Desk (5 years)

• Computer Networking

• Network Support

• Technical Support (3 years)

• Troubleshooting

• Active Directory

• Desktop Support

• Team Management (4 years)

• Microsoft Windows (3 years)

• Network Administration

• Operating Systems

• LAN

• DataStage (1 year)

Awards

Employee of the week

October 2020

Employee of the week

November 2021

Certifications and Licenses

Warehouse brandsmart

May 2017 to December 2020

Forklift Certification

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