Yolanda B. Castellano

Email: ady7lh@r.postjobfree.com

Talented and experienced Data Entry/Customer Service Representative with experience in order entry, sales, office management in various industries: manufacturing, promotions, entertainment, and others.

WORK HISTORY:

2007- 2021 – Ampacet Corporation- Customer Service

Supported Sales & Customer Service for the Atlantic region.

Entered daily orders timely and efficiently for Blanket, Scrap, CIA (cash in advance) customers.

Processed and created Returns which consisted of LTL, T/L, Hopper rail cars as well as FR free goods and samples.

Handled over 200 sales orders per month.

Heavy data and order entry

Communicated all US plants and carriers.

Communicated with schedulers, and planners.

2004-2007 – MAT PREMIUMS-Office Manager

Handled all orders, invoicing and calls with suppliers and customers.

Set up accounts with freight and delivery companies, purchased all office supplies, handled all catalogue and special orders, and made bank deposits.

Settled all customer disputes.

Set up monthly sales ledgers for customers.

Provided samples of products and handled some inside sales.

1990-2004– RELIABLE AUTOMATIC SPRINKLER COMPANY- Buyer - Purchasing Dept.

Processed all office requisition for the Maintenance, and tooling manufacturing depts.

Coordinated all vendor meetings, was liaison between suppliers and plant supervisors.

Purchased office supplies, factory machines, tooling, janitorial supplies, and machinery items.

Expedited all orders and handled all vendor returns and credits.

Worked closely with the receiving department and Quality Control, to ensure that products were accurate, and no deficiencies were found in materials purchased.

Heavy data entry for all purchase orders.

Additional Work Experience

1978-1987 -Secretary to the Controller of Financials for the New York Rangers and Knickerbockers professional teams at Madison Square Gardens, NYC

Duties consisted of maintaining individual Team/Player profiles, assisting in Payroll, and Bonus checks. During tax season worked in the accounts payables/receivables departments. Attended games and dinners with the players/agents as my part of Promotional HR responsibilities.

1973-1976 - California Almond Growers Exchange, (Blue Diamond Almonds)

Export Clerk -handled all aspects and documents for exporting products overseas to Europe, South America, Asia and Africa. Bill of Lading, boarding Letters of Credit documents, etc.

Education:

B.A Drama Degree –UC Riverside. BA Degree California State University Sacramento

Skills: Knowledge of JD Edwards, ASI400, MS Word, Excel, Coral, ASI/ESP, Interconnect, Kirkman Certegy (banking systems), payroll, Finance machines, basic Quick Books. Typing speed 50-75.

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