Post Job Free

Resume

Sign in

Customer Service Human Resource

Location:
Soweto, Gauteng, South Africa
Posted:
August 25, 2023

Contact this candidate

Resume:

CURRICULUM VITAE OF RODNEY RUDZANI RAVELE

First Names Rodney Rudzani Ravele

Residential Address 16578 Ext 16

Glen Ridge

Soweto

1818

Nationality South African

Contact number 066-***-**** / 082-***-****

Email-address ady7iq@r.postjobfree.com

Drivers Licence Code 10 with PDP

Own Transport Yes

EDUCATION HISTORY

Institution University of Johannesburg

Diploma National Diploma: Human Resource Management

Year Obtained Incomplete

Institution University of South Africa

Diploma National Diploma in Human Resource

Management

Institution Sir John Adamson High School

Highest Standard achieved Matric

Year Obtained 2004

COMPUTER LITERACY

Ms Suite (Word, Excel, PowerPoint, Outlook) and Internet

EMPLOYMENT HISTORY

Previous Employer Keller Williams Counter Act.

Position held Real Estate Agent.

Period. June 2018 to 20nAugust2019

Reason for leaving. Commission Based.

Duties.

●Lead generation by cold calling clients.

●Advertise properties for sale through social media and internet portals.

●Screen clients on their affordability.

●Arranging road shows twice a month.

●Updating Data base of new clients obtained.

●Record keeping and filing of all work documents.

●Facilitating the transfer of funds and ownership of newly bought homes.

Previous Employer Tsheola Dinare Tours

Contracted by ABSA

Position Held Driver/Messenger

Period April 2014 to December 2014

Duties

●Driving Managers and Executive staff members to meeting, training and conferences

●Airport pick-ups and drop-offs

●Hotel pick-ups and drop-offs

●Running errands for managers and executives

●Circulate and deliver documents

●Ensure recording of all trips.

●Ensure that all documents which need to be posted are posted timeously

●Doing car inspection before embarking on any trip and report any faults

Previous Employer Ravele Tours and Travel

Position Held Self Employed

Period January 2013 to December 2013

Reason for Leaving Own Business

Duties:

●Drive National and International guests for meetings, training and conferences all over South Africa.

●Compilation and issue quotes

●Planning routes to understand points of interest to destination

●Vehicle inspection before embarking on ant trip

●Obtaining business and retaining clientele

●Meeting set monthly budgets

●Electronic filling of all documents pertaining to finances of the business

●Airport pick-ups and drop-offs

●Hotel pick-ups and drop-offs

●Do long distant trips.

Previous Employer Gold Reef City Casino

Position Held Events and Sales Coordinator

Department Banqueting & Conferencing

Period September 2010 to August 2012

Reason for leaving Pursue own business

Duties:

●Attend events to promote the company .i.e. exhibitions and expos

●Obtaining and retaining business for the company

●Providing productive knowledge to clients & conducting site inspection

●Conduct and facilitate corporate functions i.e. Seminars, Conferences and Workshops

●Compiling function sheet for events and ensure that the event goes as requested by client

●Co-ordinate conference, banqueting, executive meetings, media functions, seminars, weddings and parties.

●Conduct and facilitate events from inception stage to finalization stage

●Compilation of weekly and monthly Events and Sales reports

●Conduct stock taking and keep records of all stock used for each function

●Ensuring proper set-up, décor, catering and equipment as per clients requirements

●Ensure programme of events occurs timeously

●Monitor bar limits and buffet stations as per clients requirements and inform the client when the limit has been exhausted.

●Communicate with Chef in charge with regards to the Menu and food preparation as per client’s request.

●Ensure that there is enough staff to assist with a function

●Budgets reports

●Ensuring quote’s, invoices and contracts are sent on time to clients

●Supervise junior staff members

●Record keeping i.e. maintaining Event Files

●Keep track of all events electronically for easy access

●Maintain Database and Guest list

●Housekeeping, ensure cleanliness

●Handling customer queries

●Ensure compliance with all Hotel related regulations

●Maintain a good working relationship with existing Clients and other sister departments within the company

●Book accommodation.

Previous Employer Gold Reef City Casino

Position Held Database and Telesales Administrator

Department Sales Department

Period May 2008 to September 2010

Reason for leaving Promotion

Duties

●Manning Guest relations desk

●Welcoming of guests to the casino

●Maintaining of database

●Managing information

●Capturing of new clients details

●Enrolling new members

●Doing administrative work (Filling, photocopying, scanning, printing, mailing documents and minute taking)

●Dealing with customer complaints and queries

●Ensuring smooth running of the gaming floor

●Educating customers on new promotions and products.

●Obtaining business for the company

●Telesales/Telemarketing

●Compiling reports for computicket

●Retaining a working relationship with our clients.

Previous Employer Gold Reef City Casino

Position Held Box Office Clerk/Sales

Department The Lyric Theater

Period April 2007 to April 2008

Reason for leaving Promotion

Duties:

●Ticket sales

●Insuring customer satisfaction

●Updating the data base of computicket

●Providing exceptional customer service

●Telemarketing.

Previous Employer Gold Reef City Casino

Position Held Usher

Department The Globe Theatre

Period December 2005 to March 2007

Reason for Leaving Promotion

Duties:

●Welcoming Guest to the Theater

●Preparing the theatre/auditorium for guests arrival

●Insuring customer satisfaction

●Handling customer complains

●Providing exceptional customer service

●Selling theatre merchandise.

Knowledge

●Risk Management

●Able to communicate effectively and efficiently at all levels.

●Conflict Management

●Safety and Security

●Excellent organising and planning skills

●Ability to work under pressure, multi-task and able to prioritise

●Time keeping

●Problem solving skills

●Customer service

●Data capturing

●Phone etiquette

●Target driven

●Negotiation skills

●Positive attitude

●Budget Management

References

Name: Zubaida Lewis

Position: Executive Assistant (ABSA)

Contact No: 082*******

Name: Debbie Anthony

Position: Theatre and Sales Manager

Contact No: 011*******

Name: George Mabona

Position: Club Manager Marketing Department

Contact No: 011*******

Name: Abel Molebasti

Position: Banqueting Manager

Contact No: 011*******



Contact this candidate