Sawaya

McGrant

****-* ******** ******,

Gastonia, NC 28056

704-***-****

ady7fl@r.postjobfree.com

Motivated Human Resource Coordinator skilled in onboarding and admissions processes. A strong background in administration supporting Executives and teams competently for over 15 years. Highly reliable, efficient professional using organization, critical thinking and great decision-making skills to adapt to ever-changing environments. Looking to continue a successful career in Human Resources.

Experience

APRIL 2022 – MAY 2023

HR Coordinator, KPMG via ProUnlimited/Magnit, Charlotte, NC (Remote)

Supported the Partner Services Contacts and Mangers with the firm’s Direct Entry Partners (DEP) and Direct Entry Management Director (DEMD) admissions

Managed two MS Outlook team mailboxes, document management of partner and managing director digital files and assisted team with reporting

Led candidates’ tax site set up processes, granted access, corresponded between candidates and Partner Service contacts and maintained progress tracking

Oversaw US and South Americas Board of Directors’ votes for approval of new candidates

Processed new candidate launches and Early Independence Initiations by updating SharePoint trackers and the Onboard system

Updated background check and criminal background status report

Performed file reviews to ensure digital files were complete for auditing

Supported internal and external inquires throughout process

SEPTEMBER 2021 – APRIL 2022

HR Contact Center Representative, Raytheon Technologies via Robert Half– Charlotte, North Carolina

Supported internal and external customers including employees, managers, leaders, vendors and suppliers

Handled inbound inquiries through phones and chat using the ServiceNow Case Management system

Educated requesters on appropriate self-service channels such as Knowledge Articles and other resources to ensure Policies and Procedures

Utilized CRM, Workday, Agile1 and SharePoint applications to obtain information for inquiries

Recounted employee experiences to provide feedback and assist the department in opportunities of continuous improvement

Solutions oriented and ensured inquiries were handled in a timely manner

Bank of America – Charlotte, North Carolina

FEBRUARY 2017 – JULY 2019

Executive Assistant

Performed multifaceted administrative functions for the Enterprise Strategic Initiatives team

Continuously evaluated personnel equipment and system needs to maintain an engaged and productive workforce

Maintained open communications with multiple lines of business to aid with workflow

Worked with the planning team to develop processes to streamline various projects including confidential regulatory work

Utilized Microsoft Word, Excel and Outlook daily for correspondence, record-keeping and reporting

Planned and executed large monthly internal All-Hands meetings, content and facilitation

Meeting presentation content and design

Calendar, email and expense management for senior executives

JUNE 2011 – FEBRUARY 2017

Administrative Assistant III

Performed complex administrative functions for the Global Risk Management, Global Tech & Ops and Legacy Asset Servicing teams

Coordinated meeting logistics for executives, their direct reports and business partners

Acted as liaison to outside groups, coordinated events where the executive was corporate chair and committee member

Point of Contact (SPOC) for systems monitoring and approving access on behalf of several hierarchies, ensured compliance reporting, managed associate transfers’ needs all within corporate standards

Calendar, email and expense management for senior executives

Processed vendor payments

Complex domestic and international travel and processed international visa requests

Streamlined the onboarding and separation processes of employees and contractors for department executives

Key Skills

High level of time management and prioritization skills

Employee Onboarding process

Self-motivated, organized, goal oriented and driven to accomplish goals

Excellent knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Visio and SharePoint

Results oriented with strong ethics

Excellent problem solver with great attention to detail

Strong ability to influence desired outcomes and master’s relationship building

Professional Achievements

2015 & 2018 Bank of America Bronze Award

2012 Bank of America Platinum Award

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