Spokane, WA *****

360-***-**** ady7eq@r.postjobfree.com

Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Organized and motivated employee eager to apply time management and organizational skills in various environments. Sales Consultant with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Self-directed

Strong communicator

Client service

Detail-oriented

Skilled multi-tasker

Customer Service

Active Listening

Building Customer Relationships

and Loyalty

Strong Communication and

Interpersonal Skills

Brand Promotion

Excellent Written and Verbal

Communication

Adaptable and Flexible

Product Knowledge

10/2020 - 03/2023 Spokane Weight Loss Clinic Spokane Valley, WA Ultra Slim Technician/Sales Consultant

Positioned patients to most effectively orient ultraslim equipment. Helped front desk personnel with appointments, scheduling and product sales.

Used advanced equipment to perform aesthetic treatments such as Ultra Slim Therapy.

Prepared final testing reports and supporting data for completed treatments.

Collected patient history to analyze patient-specific needs and determine proper treatments.

Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

Cultivated productive relationships with existing customers through exceptional follow-up after sales.

Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges. Handled credit and debit card payment processing to complete purchasing experience.

Demonstrated product features to align with customer needs. Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Amy Schumacher

Summary

Skills

Experience

04/2019 - 09/2021 Keller-Williams The Legacy Group Spokane, WA Real Estate Broker

Negotiated between sellers and buyers over property prices and settlement deals.

Reviewed final real estate transactions and accurately reconciled funds. Analyzed housing markets and identified potential buyers. Gave buyers physical and virtual tours of properties. Actively follow-up with prospects and hot leads.

01/2018 - 06/2018 Cataldo Catholic School Spokane, WA Office Secretary

Promoted welcoming environment while managing receptionist area and fielding requests for information.

Used Microsoft Office and Goggle Spreadsheets for invoicing and other bookkeeping activities.

Managed clerical needs of school employees, including copying, faxing and file management.

Ensured accuracy of information when processing incoming checks. Collected, evaluated and stored documents securely in permanent records. Completed student registration for 280 students accurately and efficiently. 06/1998 - 06/2012 Alaska Air Group Inc. Seattle, WA Flight Attendant

Managed an inflight team to ensure a safe and welcoming environment for guests.

Offered answers to passengers' questions and resolved issues that arose during flights.

Ensured that prompt communications were distributed between the flight deck and the cabin crew.

Responded to disruptive passengers per FAA and company guidelines. Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures. Successfully completed recurrent training to further develop professional skills.

Eastern Washington University Cheney, WA

General Requirements

Hospitality coordinator for Cataldo's Parent Club. Volunteer coach for my two daughters' basketball team's at Cataldo Eucharistic minister at The Cathedral of Lady of Lourdes. Volunteer at Blessings under the Bridge

Education and Training

Additional Information

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