Jones

**** ******** ****.

New Orleans, Louisiana 70122

Personal Mission: To secure a position within a grounded organization where my education, experience, and work ethic, can all be useful in propelling myself as well as the organization forward.

Experience:

08/14 - 03/15 Customer Service Supervisor (Retired)

United States Posted Service

As a CSS, my duties were to oversee my subordinates in a manner which was acceptable to the Postal Service as well as the Union. My responsibilities included the supervision of carriers and mail clerks ensuring all task were performed in a safe timely fashion, oversee proper handling and distribution of all mail pieces, ensure overtime was evenly distributed among those that desired overtime, conduct route inspections / audits on carier routes to ensure the efficiency and accuracy of mail delivery, input time, leave, vacation, ect to ensure the employees were properly compensated, provide feedback to the station manager/ postmaster regarding day to day operations within my zone, provide various reports/workload statuses/ overtime reports/ daily projections to upper management daily, address customers concerns/ complaints regarding mail/ package delivery, assist customers with all postal related services (change of address, stamp purchase, insured mail pieces, mail delivery ect), conduct vehicle inspections to ensure postal vehicles were fully operational and free of damage, implement policies and procedures conduct evaluations and progressive discipline when necessary.

06/05 - 08/14 City Carrier

United States Postal Service

As a carrier my responsibilities included the prompt delivery of all mail pieces daily, route and case mail and parcels for delivery, ensure all addresses on assigned route were active and mail was being delivered accordingly through regular route maintenance, establish excellent working rapport with residential and businesses customers, assume responsibility for accountable mail pieces and postal property, market various postal provided services to business customers in efforts to increase postal revenue.

10/95 - 06/05 Assistant Manager

Central Parking Systems

Duties included supervision of 30 plus employees, ensure lots were fully staffed for special events, conduct lot audits to ensure policies and cash handling procedures were being followed as outlined in the company's handbook, staffed 11 24 hr locations daily, prepared deposits for armored personnel, conduct interviews and oversee new hire training, input payroll, complete shift reports daily, weekly, monthly, solicit the sale of monthly parking and validated parking to area businesses, create incentives to boost morale, ensure all equipment was fully functional, implemented safety policies and procedures to reduce job related accidents and injuries, met with upper management daily searching for measures to improve the effectiveness of our efforts to increase revenue

Skills

Proficient Microsoft Word, Works, Excel, Internet Explorer, Critical Thinker Fast Learning

Born eader

Excellent verbal and written skills

Excellent work ethic

Punctual

Excellent problem solver

People Person

Motivated to grow and learn new task

Education

Donaldson Educational School

Associates Degree (2013)

References furnished upon request

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