Real Estate Marketing Manager
Resume:
Nicole Almodovar
Professional Summary
Positive and diligent Property Management professional in the areas of residential and commercial/retail, effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering seven years of management experience paired with a goal-oriented and performance-minded P0approach. Expertise in reviewing key market indicators to determine appropriate strategies for pricing, repairing, and negotiating offers. Proficient in Yardi, MRI, One-Site, Avid, and File Star. Personable and reputable professional commended for expanding relationships with existing clients by continuously proposing solutions to meet objectives.
Work History
RPT Realty – Property Manager/Marketing Specialist-Asset Management
Miami, FL
01/2022 - Current
●Met with customers to discuss service needs and offer available solutions.
●Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
●Conducted regular inspections of both interior and exterior of properties for damage.
●Responded to Common Area Maintenance (CAM) inquiries.
●Monitored service staff performance and provided feedback for improvement.
●Negotiated with vendors to secure the best prices for parts and supplies.
●Hired, trained, and supervised team of service staff members to meet business goals.
●Communicated with clients and tenants while offering strategic solutions to remedy problems.
●Implemented and enforced policies and procedures to maintain properties to the highest standards.
Castle Residential - Assistant Property Director
Miami, FL 2/2020 - 01/2022
●Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
●Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
●Retail Tenant Management
●Condo Finance-Asset billing and agreements.
●Prepared specifications solicited bids and approved subcontracts for building services.
●Well-versed in local tenant and municipality laws.
●Followed up on delinquent tenants and coordinated collection procedures. Leveraged a decrease of $200,000+ in delinquency including retail/commercial spaces in less than 5 months.
●Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
●Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
●Developed, reviewed, and submitted property operating and capital budgets.
●Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Bozzuto Management Company- Leasing and Marketing Manager
Miami, Florida
01/2017 - 01/2020
●Boosted occupancy 65% by leveraging market knowledge and successful promotional strategies.
●Collected, completed, and processed lease applications.
●Trained leasing professionals on regulatory requirements, company policies and office procedures.
●Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
●Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
●Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
●Created, coordinated and engaged in resident events and marketing campaigns.
●Managed daily and weekly marketing and leasing plans.
Lincoln Property Company - Senior Leasing Manager
Phoenix, Arizona
02/2014 - 11/2016
●Held weekly meetings with owners, president and Phoenix Suns marketing department to identify techniques to overcome sales obstacles.
●Identified opportunities for growth within territory and collaborated with sales teams to reach sales goals.
●Created Press releases and sponsorship decks to media and prospective vendors and partners.
●Handled all customer relations issues pleasantly, quick resolution and client satisfaction.
●Worked closely with PR department to create team and sponsor events as well as community initiatives.
●Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
●Accomplished sales goals and boosted revenue by $100,000 through product knowledge, sponsor activations and customer relationship management.
●Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
●Created and submitted daily reports on leasing activities.
●Worked with property managers to maintain market readiness and facilitate smooth transitions.
●Monitored performance of individual leasing agents and coached on successful strategies.
●Generated leads for sales and rental properties through cold calls and referrals.
Accomplishments
●Sports Marketing Certificate-Northwestern University
●Managerial Accounting Certified- University of Virginia
●Florida Real Estate Licensing Course-Completed
●Financial Forecasting with Analytic Training
ady7c3@r.postjobfree.com
Miami, Florida 33162
Skills
●Performance optimization strategies
●Contract and Vendor Management
●On-Site Operations
●Anecdotal Sales
●Budgets
●CapEX
●Avid/Skyline/Concur
●Conducted meetings.
●Managed teams of 5-8
●Marketing expertise
●Tenant communication skills
●Lease management experience
●Leasing and sales
●Property tours and inspections
●Salesforce
●Marketing and Advertising
Education
05/2004
Morgan State University
Baltimore, MD
Bachelor of Science : Business Marketing
●Professional Management Skills Certification
●Project Management Certification
●Florida Real Estate Pre-Licensing Course
.
Contact this candidate