Medical Assistant

CM

CRYSTAL MARTINEZ

ady7ay@r.postjobfree.com 915-***-**** El Paso, Texas 79936

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Coordination skills

Wound care

Meal preparation

Client satisfaction

Physical therapy

Proper phone etiquette

Administrative support specialist

Medication administration

Customer service

Communication

Phlebotomy

CPR/ certified

El Paso Mental Health El Paso, Texas

Lead Medical Assistant

08/2020 - Current

Supervised, trained and coached team of medical assistants. Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.

Assisted patients with registration, new patient paperwork and check-out process.

Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs. Performed preliminary physical tests to accurately record results in patient history summary.

Experience with children from ages 5 and above.

Assisted with services dealing with CPS Caseworkers with all ages. Northeast Pediatrics El Paso, TX

Medical Assistant

02/2019 - 05/2019

Performed preliminary physical tests to accurately record results in patient history summary.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educated patients about medications, procedures and physician's instructions.

Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Summary

Skills

Experience

Assessed, documented and monitored vital signs for patients within outpatient setting.

Efficiently performed insurance verification and pre-certification and pre-authorization functions.

Vida bella El Paso, Texas

Care Attendant

10/2018 - 08/2020

Liaised between doctors and patients about care plans, progress and changing health conditions.

Assisted elderly patients with activities of daily living and closely monitoring conditions and safety.

Organized personal and professional calendars.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Worked with patients and families to design meal, rehabilitation and other plans for long-term success.

Leveraged personal and professional networks to secure new clients and to ensure client needs are met.

Coached patients on,adjust plans and schedules based on patient conditions, needs and overall health.

Cleaned houses and living spaces, ran errands and cooked meals for patients daily.

Collected and recorded patients' blood pressure, pulse and respirations

(TPRs) to evaluate and note basic health status.

Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.

Prepared food and helped patients eat to support healthy nutrition. Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

Cared for wounds by changing bandages, dressings and binders to promote healing.

Communicated client project requirements to vendors and contractors to ensure client satisfaction.

Assisted patients with bladder and bowel needs by helping to restroom, Coordinated travel arrangements and accommodations on behalf of clients. Eliminated errors by reconciling statements.

Led physical therapy activities to help patients regain range of motion, build muscle and heal injuries.

Reported concerns to supervisory to maintain optimal care for all client needs.

Managed household budgets and allocated expenditures for groceries, property and home maintenance and bill payments.

Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein. Checked mail, shopped for groceries and handled bill payments. Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Helped clients with personal needs from exercise to bathing and personal grooming.

Educated families and patients on potential plans

Vida Bella El Paso, TX

HR and QA

08/2015 - 02/2016

Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.

Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork. Recommended improvements to systems and procedures for increased productivity.

Created, edited, and updated project manuals and technical documentation used by entire QA team.

Crafted quality control tests to analyze data for process improvement initiatives.

Walgreens El Paso, TX

Cosmetics Lead

12/2004 - 06/2014

Organized store by returning merchandise to proper areas and restocked displays.

Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Recommended merchandise to customers based on needs and preferences. Educated customers on product and service offerings. Escorted customers to products and pointed out complementary items to boost store sales.

Stayed up to date on store promotions, payment policies and security practices.

Southwest University At El Paso El Paso, TX

Associate of Applied Science in Medical Assisting

03/2019

Completed coursework in phlebotomy, medical assistant Southwest University At El Paso El Paso, TX

Associate of Applied Science in Nursing

Education and Training

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