Patricia Wigington

253-***-****

**** **** ****** ***** ****

Puyallup Washington 98373

ady79x@r.postjobfree.com

Professional Summary

Registered Nurse Medical Center Manager Highly skilled career professional with more than 35 years practical experience in hospital, home environments, and large family practice medical clinic with both adult and pediatric populations. Ability to coordinate and integrate the available resources. Established Leadership skills, with front line staff as well as managers, the ability to manage stress with integrity, and courage. Able to think critically, problem solve and communicate skillfully. Well-developed business sense, proficiently planning, organizing, staffing, directing, and controlling both human and non-human assets to ensure that the organization mission is carried out and patient care goals are met Extensive mixture of interpersonal skills: networking, conflict negotiation and resolution, employee development, engagement, and recognition. Disseminate information efficiently and accurately.

Education

January 1997 Master of Science Nursing Pacific Lutheran University

January 1986 bachelor of Science Pacific Lutheran University

Experience

Branch Director

June 2021 – Current CenterWell Home Health Kent, Washington

accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators and people management/development. Supervising the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State and local laws regarding the certification and licensure process at all times. Responsible for long range planning, fiscal viability and quality of care provided by the branch. Recruits, interviews and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness and quality of services delivered.

Medical Center Manager

March 2014 – May 2021 Medical Center Manager Kaiser Permanente Puyallup, Washington

Improved communication and employee engagement by collaborating with area managers. Protected workers and general public with well-planned and managed safety systems. Completed accurate reports and paperwork necessary for successful center operations. Managed customer experiences with a close eye on customer and team member interactions, and methods of engagement. Budgeted effectively, controlling costs to maximize outreach and program effectiveness. Oversaw day-to-day business operations, including monitoring employee performance and resolving operational problems for multiple sites. Upheld standards by keeping facilities well-maintained, clean, and safe for all visitors. Eliminated waste at all levels, regularly reviewing team activities and records to spot and resolve problems. Maintained center compliance with state and federal regulations, carefully monitoring staff activities to identify concerns. Built a strong, resilient teams by identifying and onboarding highly qualified candidates for key front-line and senior management positions

Clinical Director /Medical Surgical Oncology

February 2005 - March 2014 MultiCare Health System Tacoma, Washington

Increased efficiency of care through in-depth evaluations of current nursing practices and care delivery approaches. Improved patient outcomes by implementing strategic teaching plans focused on health promotion, maintenance, and restoration. Contributed to team efficiency, optimal patient flow, and accuracy in treatments by maintaining accurate and detailed reports and records. Trained, directed, and monitored nursing and support staff and evaluated performance. Accommodated expansions, changes in clinical focus, and new policies by establishing adaptable standards. Identified and addressed care deficiencies, proactively improving care for all patients. Accomplished nursing targets by developing ambitious personnel goals and strategizing individual improvement pathways. Determined health statuses and needs based on thorough reviews and interpretations of available health data. Maximized unit efficiency, keeping supplies and records well-organized for expected needs. Enhanced patient outcomes through careful monitoring of conditions and comprehensive support. Maintained a budget for two fifty bed units while planning expansion to a third unit of fifty beds.

Clinical Nurse Specialist/Medical Surgical Oncology

May 2000 - February 2005 MultiCare Health System Tacoma, Washington

Director of Clinical Services Nursing & Pharmacy/Quality Improvement January

1998 - April 2000 HealthTeam Northwest, Children's Hospital Seattle Washington

Director of Nursing Services/Branch Manager Home Health Home Infusion

February 1996 - January 1998 HealthTeam Northwest, Children’s Hospital Seattle, Washington

Nurse Manager/ Home Health Home infusion

June 1994- February 1996 HealthTeam Northwest, Children's Hospital Seattle, Washington

Assistant Nurse Manager/IV Therapy/Phlebotomy Mary Bridge Children’s Hospital

March 1990 - June 1994 Tacoma, Washington

Staff Nurse

January 1986 - March 1990 Mary Bridge Children's Hospital Tacoma, Washington

Skills

Facility maintenance

Resource coordination

Task prioritization

Regulatory compliance

Performance improvement

Customer relations

Financial reporting

Team building

Marketing

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