**** ****** **

Holts Summit Mo *****

573-***-****

lindaanderson7573.gmail.com

Linda Anderson

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. SKILLS

Human Resource Policies

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

• Trained new employees on proper protocols and customer service standards.

Rotated merchandise and displays to feature new products and promotions.

Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service. Interacted well with customers to build connections and nurture relationships.

• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Analyzed customer feedback and implemented strategies to improve customer experience.

• Developed and maintained strong relationships with vendors to facilitate timely product delivery.

EXPERIENCE

Kwik Run, Holts Summit Mo — Assistant Manager

April 2022 to June 2023

● Processed payments for credit and debit cards and returned proper change for cash transactions..

● Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings. • Created and maintained safe and secure work environments

EDUCATION is

Strayer University Online —didnt graduate

Was working towards a Bachelors in business management I also have several years experience in working in ISL, nursing home and I also worked at the Nevada Habilitation Center. I also worked with behavioral children at Heartland Hospital and an Alzheimer's unit.