Store manager

Sprouts farmers market

Experienced Grocery Department Manager

ady791@r.postjobfree.com

SUMMARY

Grocery Store Manager experienced in managing and motivating teams, controlling stock, and delivering high levels of customer service. Organized and responsive. Seeking an exciting opportunity to manage a busy store in a fast-paced retail environment.

EXPERIENCE

Grocery Department Manager

Sprouts farmers market

2020-Present

• Managed a team of 15 employees in a busy grocery store, overseeing all aspects of store operations including stock control, customer service, and health and safety compliance

• Motivated and coached team members resulting in a 15% increase in sales in the first quarter

• Achieved consistently high levels of customer satisfaction by resolving customer queries and complaints in a timely and professional matter

• Developed and implemented a new training program resulting in a 25% increase in staff productivity

• Coordinated promotional activities resulting in a 10% increase in sales during peak periods

STRENGTHS

• Leadership

• Led team of 15 in achieving 20% increase in sales

• Problem-Solving

• Customer Service

• Maintained 95% customer satisfaction rating for 3 consecutive quarters

SKILLS

• Team Management

• Inventory Control

• Visual Merchandising

• Sales Target Achievement

• Customer Service

• Financial Management

• Health and Safety Compliance

• Problem-Solving

ACHIEVEMENTS

• Employee Development

• Mentored 5 employees who were later promoted to management positions

EDUCATION

• High School Diploma

Independence

2009-2013

LANGUAGES

• English

Native

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