SHELLY CUMMINGS JR.

** *********** **** ~ Fairburn, Georgia 30213 ~ C 470-***-**** ~ ady78w@r.postjobfree.com

QUALITY CONTROL AND ASSURANCE MANAGER

Resourceful, results-oriented QA/QC professional with experience in the automotive, chemical, and aerospace industries. Proven problem-solver with a twenty-year track record of prioritizing and managing complex projects and coordinating efforts to achieve company and customer goals. Certified Lean Six Green Belt, with successes in streamlining production, reducing waste, improving efficiencies, and fostering a culture of continuous improvement. Self-motivated manager with experience hiring, training, mentoring, and supervising dozens of employees.

CAREER HIGHLIGHTS & ACHIEVEMENTS

Comprehensive knowledge of quality control and quality assurance best practices, including lean manufacturing principles and continuous improvement.

Reduced production rework costs by 78% by analyzing inspection data from multiple inspection operations and establishing improvement programs.

Hired, trained, managed, and motivated more than 100 employees to maximum productivity, profitability, and product quality. Led Lean Manufacturing projects that resulted in reducing scrap waste by nearly 50% and reducing packaging and shipping problems by 60%.

Served as management representative for ISO 9001 and TS 16949 quality systems as a certified Internal Auditor with experience coordinating internal and external audits. Successfully led plant through TS 16949 Renewal Audit.

Trained and supervised staff, and established quality training program for all employees and trained employees on ISO 9001:2008 compliance and reporting procedures.

Expert Quality Control professional with specialized knowledge in QC, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), and ROOT Cause Analysis.

PROFESSIONAL EXPERIENCE

2022- PRESENT Quality Engineer, Trojan Battery Company Stonecrest GA

Create and implement Inspection criteria and procedures.

Formulate and maintain Quality control objectives in suppor of corporate procedures and goals.

Interperts Quality Control philosophy to key personnel in the organization.

Investigate customer complaints regarding Quality

Participate in Continuous Improvement projects

Work with suppliers to ensure Quality of purchased parts for company use.

Drive key Quality objectives for and throughout organization.

Responsibility for all job assignments and operational budgets for the department.

Apply Total Quality Management tools to analyticla and reporting processes within each department.

Directs workers engaged in inspection and testing activities to enure continuous control over materials, facilities and products.

Ensure Corrective action process is in place.

Develop and implement Quality Control training programs for key personnel in conjunction with managers.

2021- 2022 Quality Engineer, T.I.Fluid Systems, Cartersville, GA

Carry out APQP activities and interact with concerned stakeholders.

Prepare PPAP submissions for customers. Coordinate with Materials, Engineering, Finance, and production departments to ensure effective on-time implementation.

Support plant Quality systems and deployment tasks, material disposition, and Quality training activities.

Deal with customer rejects and problems and take necessary steps to rectify customer concerns.

Contributes to the continuous improvements process of the QMS.

Assist with the develop of quality objectives complimentary to KPI’S with all management team to achieve continuous improvement

Provide analysis of internal scrap, defect data and drive improvement to cross functional teams.

Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.

Ensure that all in-house systems and procedures are updated, revised, and modified to meet the needs of external certification bodies.

Respond to customer complaints putting in containment actions, full analysis, poka- yokes (error proofing), and implementing short-term and long-term countermeasu

Provide clear leadership for the development of an environment focused on Quality.

Develop quality-process links with customers in line with the Quality Management System (including: TS16949 and ISO140001). Oversee continued compliance to Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA).

Manage the audit program as well as supplier development and improvement

Work proactively with all Managers, Supervisors, and Employees, to maintain a program of continual improvement.

2018 - 2020 Plant Quality Supervisor, Constellium Automotive, White, GA

Coordinate development of control plans and Failure Mode and Effects Analysis (FMEA) for a leading manufacturer of in-dash displays for heavy trucks.

Conduct Quality Control and Root Cause Analysis assessments, develop corrective action plans.

Organize PPAP submissions for Tier 1 and Tier 2 customers, yielding zero PPAP rejections.

Communicate up, across, and down the organization, preparing and delivering quarterly reports on quality programs to senior management, production managers, and workforce.

Schedule, conduct, and report out on internal quality audits, using Advanced Product Quality Planning (APQP) standards and best practices.

Reduced production rework costs by 78% by analyzing inspection data from multiple inspection operations and establishing improvement programs

Lead the team to achieve quality targets for customers and business goals in the aerospace, automotive, and packaging industries.

Develops strong customer relationships and manages the customer satisfaction metrics for an assigned customer.

Utilizes a network of operations and engineering resources to evaluate products and processes, analyze root causes of deficiencies and ensures proper corrective actions are implemented in a timely manner

Participates in cross-functional team efforts to make improvements to products and processes ensuring the highest quality products are delivered to the customer.

Provide direct leadership and guidance to a quality team while overseeing the administration of the quality budget for production facilities.

I have also been bestowed with full P&L accountability for the department as well as compliance with both the regulatory and quality guidelines of my proudest accomplishments to date Include:

oSpearheaded implementation of upstream monitoring and deep-dive root cause analysis to reduce ppm.

2016 - 2018 Plant Quality Supervisor, Inalfa Roof Systems, Acworth, GA

Developed Quality Management System in an ISO/TS16949 environment.

Resolved customer complaints for top-tier customers like BMW, Nissan, Chevrolet and Ford.

Managed, trained, and directed Quality Department, including serving as quality representative for internal and external audits. Oversaw vendor relationships to ensure quality of all purchased parts for company.

PROFESSIONAL EXPERIENCE (Continued)

2015 - 2016 Assistant Quality Manager, Kyodo America Industries, Lawrenceville, GA

Led team of Quality Technicians responsible for achieving production requirements across a 61,000 square-foot manufacturing facility.

Fostered culture of quality achievement and continuous improvement.

Performed internal audits to ensure compliance with corporate and regulatory requirements.

Oversaw material review board for disposal of non-conforming material, performed First Article inspections, and facilitated FMEA in identifying potential or occurring production issues.

2012 - 2015 Quality Control Technician, Tug Industries, Marietta, GA

Performed DOE and failure analysis validations. Ensured adherence to FAA/EASA regulations.

Analyzed, reported, and returned products to determine quality trends and recommend corrective actions. Identify, troubleshoot, and resolved diverse operational and production concerns.

EDUCATION A.S. in Management, Claflin University, Orangeburg, SC

Certified Lean Six Green Belt, Georgia State University, Atlanta, GA

TECHNICAL Certified Quality Engineer ~ 8D and 5WHY Problem Solver ~ Effective Communication ~

Process Failure Mode and Effects Analysis ~ Inventory Management Specialist ~ MS Office ~

Certified ISO 9001 ~ TS16949 Internal Auditor ~ Lotus Notes

REFERENCES Available upon request

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