Tangerla Jackson

Charlotte NC ***** ● 980-***-**** ● ady78m@r.postjobfree.com

Instructional support Data collection Administrative tasks Dedicated and experienced teacher with 40 years of experience assisting and working with Exceptional Children to achieve their individual education program goals. With my extensive experience and passion for supporting students with exceptionalities, I am well-prepared to make a positive impact within the organization and contribute to its success. EDUCATION

Georgia Military College Milledgeville, GA

Associates Degree, Early Childhood Education 2003- 2004

RELEVANT EXPERIENCE

Amun Institute Decatur,

GA

Headteacher of Kindergarten 2008-

2010

● Collected data to effectively document individual student progress on IEP goals.

● Demonstrated proficiency in operating and caring for classroom equipment and materials.

● Provided supervision and support during emergency drills, assemblies, play periods, and field trips.

Baldwin Board of Education Macon,

GA

Teacher assistant 2004-

2007

● Collaborated with the teacher to devise and implement instructional strategies.

● Became adept at monitoring and managing student behavior to create a positive and productive learning environment while promptly alerting the teacher when any issues arised.

● Efficiently prepared the classroom for lessons and ensured all necessary equipment and materials were in place.

Baldwin county park and recreation Milledgeville,

GA

Summer Camp Volunteer 1998-

2000

● Provided high-quality educational and recreational opportunities, creating enjoyable experiences for camp participants.

● Manages and maintains a well-structured schedule for camp participants, ensuring organized activities.

Copy of Copy of Tangerla Jac…

organized activities.

● Assists in meticulously maintaining accurate program records, including incident reports, logbook documentation, and daily attendance.

Salvation Army Hempstead,

NY

Elementary camp leader 1983-

1985

● Experienced in supervising and facilitating group activities to promote social interaction and teamwork on campgrounds.

● Skilled in listening to children read, reading to them, and telling engaging stories to foster a love for reading.

● Demonstrated proficiency in emergency procedures associated with the camp program, prioritizing the safety of all participants.

WORK EXPERIENCE

Wells Fargo Charlotte,

NC

Customer service representative 2021-

2022

● Resolve customer complaints pertaining to their online banking account, digital wallet, and everyday transactions.

● File claims and verify disputes dealing with fraud accusations.

● Support our customers with inquiries on financial products and services, while Identifying ways to improve the customer experience within established procedures. Park it in the city of Charlotte Charlotte

NC

Code enforcement/Administrative bagging agent 2019- 2021

● Answered phones which consist of handling disputes, taking payments and processing accounts for permits, and bagging assignments.

● Emailed clients instructional information to process the paperwork and print any documents that are needed in the office and utilized the company’s vehicles to enforce citations daily.

● Enforced the parking system and writing citations and violations of vehicles throughout the city.

ACCOMPLISHMENTS

● Notary Public in the state of North Carolina

2021

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