Richard Chia

Phone #: 336-***-****

Email address: ady76k@r.postjobfree.com

https://www.linkedin.com/in/rich-devops/

Summary:

Strategic and accomplished DevOps Engineer with a demonstrable history of designing resilient and secure cloud infrastructures at scale. Mastery in Python, Linux, and a spectrum of cloud technologies including Azure, GCP, OpenStack, and AWS. Skillfully harnessing advanced tools and automation to fuel efficiency gains and seamless continuous delivery. Eager to channel my multifaceted expertise in cloud engineering, system administration, and electrical engineering into propelling triumph within a rapidly evolving and dynamic digital realm. TECHNICAL ACUMEN

Cloud

Orchestration/Automation:

- AWS CloudFormation

- Terraform

- Docker

- Kubernetes

- Jenkins

AWS Security:

- AWS Security Hub

- AWS Guard Duty

- AWS Shield

- AWS Firewall Manager

Governance and Compliance:

- AWS Config Rules

- AWS Control Tower

- AWS Trusted Advisor

Network:

- VPC

- IGW

- NGW

- Route 53

Data Protection:

- AWS KMS

- Snapshot Lifecycle Manager

Image and Patch:

- AWS SSM Patch Manager

AWS Platform:

- AWS Lambda

- AWS Systems Manager

- S3

- EC2

- RDS

- CloudWatch

Programming Languages:

- Python

- Bash

Software:

- Jenkins

- Prometheus

- Grafana

- Nginx

Others:

- Project management

- Agile Management

- Design thinking

- WordPress

SKILLS & COMPETENCIES

- Cloud Computing (AWS, Azure)

- DevOps Methodologies and Tools

- Infrastructure Provisioning

- Kubernetes (K8s)

- Linux Administration

- Cloud Architecture Design & Implementation

- Scripting & Automation (Python, Bash)

- AWS Technologies & Deployment

- Web Application Firewall Management

- Network Troubleshooting

- Configuration Management

- Communication & Collaboration

- Automation strategy implementation

- Troubleshooting complex electrical systems

- Issue identification and resolution

- Hands-on testing and simulations

- Control algorithm refinement

- Process enhancement

- Equipment onboarding process improvement

- PLC-based control system upgrade

- System reliability enhancement

- System responsiveness improvement

CAREER HISTORY

Cisco Remote Contract DevOps / Platform Engineer Dec 2022 - Aug 2023

- Designed and implemented a comprehensive CI/CD pipeline while overseeing Kubernetes management, facilitating the seamless deployment of internally developed Laravel-based portals. Collaborated extensively with both direct team members and cross-functional teams to replace outdated applications with modern, efficient solutions.

- Enhanced application security by seamlessly integrating secure Docker images into a multi-stage Dockerfile construction process

- Implemented comprehensive security controls, including access control, data encryption, and network security.

- Steered the planning and execution of comprehensive security strategies throughout the DevOps pipeline, ensuring the safe and secure delivery of applications. Optum Remote Contract DevOps Engineer Jul 2022 – Dec 2022

- Implemented comprehensive security controls, including access control, data encryption, and network security.

- Managed GitHub repositories with ease, handling everything from branches to migration to GitHub Enterprise.

- Led an effective serverless migration using Terraform modules, simplifying processes and getting the most out of resources.

- Created clear and helpful documentation for a smooth shift from RDS to serverless v2.

- Proven project management skills: Delivered on time, on budget, and met milestones while working closely with different teams.

- Comfortably used command-line tools like GREP, SED, AWK, CD, LS, and PWD for smoother operations.

- Took the lead in teaching colleagues about web security and played a role in responding to security issues. Raytheon Technologies Tucson, AZ, remote Electrical Engineer Nov 2020 - Jun 2022

- Designed, analyzed, and simulated cutting-edge defense technologies, with a primary focus on enhancing equipment reliability.

- Collaborated closely with cross-functional teams to integrate electrical components, optimizing system performance and reliability.

- Developed comprehensive documentation to ensure compliance with rigorous industry standards and regulations.

- Conducted simulations leading to a 15% optimization of electrical system performance, emphasizing reliability Bridgestone America Wilson, NC Electrical Engineer Intern May 2018 - Aug 2018

- Translated theoretical knowledge into practical solutions by collaborating on the implementation of automation strategies for manufacturing processes.

- Troubleshot and maintained complex electrical systems, swiftly identifying, and resolving issues to minimize downtime.

- Conducted hands-on tests and simulations, resulting in a notable 20% production efficiency improvement through refined control algorithms.

- Led enhancements to the equipment onboarding process to ensure operational readiness, streamline operations, and improve efficiency

- Actively contributed to the upgrade of PLC-based control systems, enhancing system reliability and responsiveness. Quantifiable achievement: Reduced system response time by 25% through PLC control system upgrade.

NCAT IT Department Greensboro, NC Cloud Engineer & System Administrator Feb 2018 - Nov 2020

- Blending freelancing insights, I provided seamless system support, curbing downtime and ensuring uninterrupted operations.

- Leveraged freelancing expertise to optimize AWS using Terraform, CloudFormation, and Jenkins for efficient deployment.

- Employed advanced system admin skills to lead scalable cloud architecture design for diverse web apps.

- Collaborated effectively with dev teams, integrating applications smoothly and leveraging prior freelance experience.

- Strengthened cloud security via robust measures like IAM policies, WAF, and security groups, driven by freelancing proficiency.

- Showcased adept Linux systems admin, honed during freelancing, ensuring top performance and availability.

- Managed user accounts, permissions, and access adeptly, consolidating systems admin expertise.

- I seamlessly integrated freelancing wisdom to elevate the NCAT IT Department's performance, demonstrating a potent blend of experience and innovation.

Freelance IT Consultant 2012 – 2017

- Diagnosed and resolved hardware, software, and network issues for diverse clients, minimizing downtime.

- Installed and configured OS, software, and network devices to improve system performance.

- Designed and implemented customized small-scale network solutions for enhanced productivity.

- Conducted precise Cat5 cable splicing, optimizing home network data transmission.

- Advised on cost-effective technology upgrades to strategically enhance clients' IT setups.

- Provided prompt on-site and remote technical support, ensuring seamless operations.

- Collaborated directly with clients, tailoring IT solutions to their unique needs.

- Managed projects, guaranteeing timely service delivery and exceeding expectations.

- Cultivated strong client relationships through effective communication and service excellence. EDUCATION & CERTIFICATION

Bachelor of Science: Electrical and Computer Engineering NC A&T State University – Greensboro, NC 2017 to 2020 Associates of Applied Science: Mechatronics Engineering Technology Guilford Technical Community College – Jamestown, NC 2014 to 2016 AWS Certified Solutions Architect – Associate

AWS Certified DevOps Engineer – Professional

Lean Six Sigma Green Belt (LSSGB)

IEEE Member

Scrum master

Safe

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