Customer Service Sales Associate
Resume:
Symone Ulmer
El Paso, TX **925
*************@*****.***
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. Work Experience
Social Media Content Moderator
Teleperformance
Work from home-El Paso, TX
May 2020-December 2020
Monitor videos from social media and tag according to policy and regulations Technical Support Specialist
Conduent
Work from home-El Paso, TX
September 2019-May 2020
Answer inbound calls and help customers fix their devices by providing troubleshooting steps over the phone.
Universal fit specialist
FULLBEAUTY Brands - El Paso, TX
March 2019 to June 2019
Take customers catalog and online orders.
Survey Interviewer
COMPETITIVE EDGE RESEARCH - El Paso, TX
September 2018 to January 2019
Called customers and asked them their opinions on their political views. Rural Carrier Associate
United States Postal Service - El Paso, TX
June 2018 to December 2018
Deliver packages and mail to businesses and people in towns, cities, and rural areas. Set up a route and deliver mail six days a week on route. Place packages and letters in mailbox and secure with mailbox flap. Provide change-of-address cards and other postal forms when requested. Customer Service Representative
GC Services - El Paso, TX
January 2018 to May 2018
Help California customers connect their electricity bills and help them pay via computer operations. Fill out documents from computer files. Copied documents word from word into computer platform. Cashier
Walmart - Chester, VA
May 2017 to September 2017
Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Communicated information to customers about product quality, value and style. Kept current on market and product trends to effectively answer customer questions. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits.
Rural Mail Carrier
United States Postal Service - Midlothian, VA
September 2016 to December 2016
Deliver packages and mail to businesses and people in towns, cities, and rural areas. Set up a route and deliver mail six days a week on route. Place packages and letters in mailbox and secure with mailbox flap. Provide change-of-address cards and other postal forms when requested.
Cashier Checker
Bowling Center - Fort Lee, VA
July 2016 to September 2016
Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Communicated information to customers about product quality, value and style. Kept current on market and product trends to effectively answer customer questions. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits.
Customer Care Rep
ALORICA - El Paso, TX
January 2016 to February 2016
Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Educated customers on product and service offerings. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Communicated information to customers about product quality, value and style.
Laborer
MCGREGOR RANGE TROOP STORE - Chaparral, NM
September 2015 to December 2015
Marked clearance products with updated price tags. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Processed all sales transactions accurately and in a timely fashion. Processed shipments and maintained organized stock shelves. Kept the showroom clean and maintained neat, orderly product displays. Cook
BURGER KING
September 2014 to February 2015
Opened and closed the store, which included counting cash drawers and making bank deposits. Processed all sales transactions accurately and in a timely fashion. Prepare meals and orders as customers place them.
Cashier
WALMART - Anchorage, AK
September 2014 to October 2014
Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Communicated information to customers about product quality, value and style. Kept current on market and product trends to effectively answer customer questions. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits.
Cashier
AAFES
December 2013 to June 2014
Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept current on market and product trends to effectively answer customer questions. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Built and maintained effective relationships with peers and upper management. Processed all sales transactions accurately and in a timely fashion. Marked clearance products with updated price tags. Cashier
AAFES
June 2013 to December 2013
Processed all sales transactions accurately and in a timely fashion. Kept the showroom clean and maintained neat, orderly product displays.
Cashier
MCDONALDS - Hopewell, VA
February 2011 to September 2012
Kept the showroom clean and maintained neat, orderly product displays. Built and maintained effective relationships with peers and upper management. Processed all sales transactions accurately and in a timely fashion. Processed all sales transactions accurately and in a timely fashion.
Sales Associate
WALMART - Colonial Heights, VA
July 2010 to September 2010
Processed all sales transactions accurately and in a timely fashion. Processed shipments and maintained organized stock shelves. Offered direction and gave constructive feedback to motivate team members. Balanced the needs of multiple customers simultaneously in a fast- paced retail environment. Kept current on market and product trends to effectively answer customer questions. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept the showroom clean and maintained neat, orderly product displays. Maintained visually appealing and effective displays for the entire store. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits. Processed an average of 100 plus transactions each day in a timely manner.
Bagger
COMMISSARY - Fort Lee, VA
December 2009 to July 2010
Helped customers select products that best fit their personal needs. Processed all sales transactions accurately and in a timely fashion. Pack groceries in the customer preference of bags and carry to their proper form of transportation.
Packer
PRECON - Chesterfield, VA
January 2010 to March 2010
Pack and unpack tobacco products
Education
High school in General Studies
Prince George High School - Prince George, VA
September 2009 to June 2010
Mathematics
Richard Bland College - Petersburg, VA
2014
Dean’s List
December 2018 to Present
Made Dean’s List for 4.0 GPA
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