Keturah Browne

ady74g@r.postjobfree.com

470-***-****

Education Alabama State University

Montgomery, AL Major: B.S. Psychology

Expected Graduation: Fall 2024

Skills

●3 years of leadership experience.

●4 years of Customer service skills

●Excellent Multi Tasker with 3 years of experience with handling multiple tasks at once

●Efficient learner

●Cash and Card handling

●Efficient Customer service interpersonal skills.

●Proficiency to adapt to a fast past environment.

●Microsoft Office Suite.

Work Experience

Almo Corp.

Morrow, Ga

Generalist/Processor clerk

July 2023- Current

●

Sherwin Williams

Mount Zion,Ga

Sales/Stock associate

February 2023- July 2023

●Consult customers about paint

●Distributed paint to customers

●Made paint orders by going to the warehouse section of the store grabbing quart, gallon, and up to five gallons of paint daily for orders.

●Handled cash, cards and charges to accounts in the system.

●Collected online orders

●Understood language barriers with customers who spoke spanish and chinese

●Held patience and applied good customer service tactics with language challenging situations

Amazon

Forest park, GA

Warehouse Associate

November 2022- Jan 2023

●Unloaded incoming products off trucks, sorted items in the staging area and transported items to final storage locations.

●Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.

●Monitored work areas for cleanliness and functionality and removed obstacles to promote a safe work environment.

●Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.

Party City

Mount Zion, GA

Sales Associate/Cashier

September 2022- December 2022

●Handled cash, credit/debit or check transactions with customers.

●Made balloons

●Prepared online and in store orders

●Resolve customer complaints, guide them and provide relevant information.

●Made sales, stocked, recovered store

Alabama State Campus Bookstore

Montgomery, AL

Sales associate/Cashier

December 2020 - May 2022

●Acquired book rentals, access codes and purchases for students.

●Handled cash, credit/debit or check transactions with customers.

●Merchandise clothing, gift items, and snacks.

Alabama State University

Montgomery, AL

Federal Work Study- Receptionist

January 2019 - Jan 2022

●Implemented secure building guidelines.

●Proficient in Microsoft Suite

●Assisting resident advisors, supervisors, and directors while .

●Directed students who reside in the building.

Skills

●3 years of leadership experience

●4 years of Customer service skills

●Excellent Multi Tasker with 3 years of experience with handling multiple tasks at once

●Quick learner

●Capacity to adapt to a fast past environment

●Microsoft Office Suite

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