Business Analyst Project Manager

James Fuchs

Tampa, FL ***** ady72w@r.postjobfree.com

312-***-**** linkedin.com/in/james-fuchs-862bb77

BUSINESS ANALYST

A highly skilled and mo vated Business Analyst with over 10 years of experience in analyzing and improving business processes and data engineering. Possess a proven track record of successfully leading cross-func onal teams and managing complex projects from ini a on to comple on. Exper se lies in data analysis, project management, liaison between execu ves down to developers, and strategic planning to drive organiza onal growth and efficiency. Commited to delivering innova ve solu ons that align with business objec ves. KEY SKILLS

Problem Solving Business Objec ves Timelines Business Requirements Func onal Requirements Design Specifica ons Regulatory Compliance Communica on Liaison Stakeholder Engagement Data Analysis SQL EDI ERP CRM ETL

PROFESSIONAL EXPERIENCE

GLOBAL PAYMENTS, Tampa, FL

April 2022 – June 2023

Business Analyst

Worked within the realm of the Payment Card Industry (PCI) to iden fy and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria and metrics.

• Translated conceptual internal customer requirements into func onal requirements in a clear and concise manner that is comprehensible to the project team and the developers. Set in mo on the design parameters to create new systems.

• Collaborated with stakeholders to gather requirements, documented user stories, and translated them into func onal specifica ons.

• Authored several BRDs (Business Requirement Documents), FDDs (Func onal Design Documents) as well as user manuals for systems to support end-users, enabling smooth adop on of new systems and processes.

• Conducted comprehensive analysis of business processes, process flows, iden fying inefficiencies, botlenecks, and areas for improvement including the setup of card payment terminals and the processes within.

• Acted as a liaison between business units, IT teams, and external vendors to ensure successful implementa on and integra on of technical solu ons.

• Par cipated in the Planning team to transi on from several older transac onal systems to a new ERP CRM - Microso Dynamics 365 (D365)

OGDEN & FRY, LLC, Chicago, IL (Remote)

October 2020 – April 2022

Database Analyst

Performed extensive queries using SQL Server and Visual FoxPro to perform analysis for poli cal campaigns: used ETL, wrote several programs to perform recurring ETL sessions to create from raw ASCII text data files, and maintained an 11.6 million record Illinois voter database with ancillary related tables for districts and vo ng records, as well as all elec on results.

• Ran queries on voter rolls and elec on results and offered advice on what was discovered. Managed mail and phone ac vi es, directed candidates, and managed several poli cal campaigns, all while avoiding conflict between par es. Several candidates were elected to office. DATA AGE BUSINESS SYSTEMS, Clearwater, FL

September 2019 – October 2020

Database Programmer

Assisted senior Programmers in altering Visual FoxPro code for POS (Point of Sale) so ware used by pawn shops and other retail businesses. Received change requests from individual customers and weaved them into Jira for scheduling work ac vi es.

James Fuchs 312-***-**** Page 2

• Maintained revision control of priori zed code and documents.

• Assisted with the roll-out of updated versions.

• Consulted with upper management on subjects such as so ware features to add or remove, roll out dates. NICHOLS ALUMINUM, Davenport, IA

August 2017 – July 2018

Project Manager

Set up and controlled projects, managed programmers wri ng code in support of aluminum recycling produc on machines.

• Became an internal SOX auditor.

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