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Customer Service Team Member

Location:
Kansas City, MO
Posted:
August 25, 2023

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Resume:

Anndriana Potter

Kansas City, MO

ady72d@r.postjobfree.com

+1-816-***-****

Work Experience

Veterinary Assistant

Banfield Pet Hospital - Kansas City, MO

September 2021 to Present

Receptionist when needed to cover for lunches. Client education on wellness plans and being able to educate to get people to sign up for plans. Customer service with helping understanding needs and requirements for pets as far as laws for Missouri, blood draws and restraining on all type of sizes of dogs and cats. Working in a very team oriented environment with the ability to help and understand the needs of all areas of the team from vet techs to surgery and receptionist. Computer skills to know how to fill out medical records and enter lab results. Reading and running lab work from blood work to urinalysis to intestinal parasite checks. Also being able to work on the computer for creating new client accounts and updating old ones. Making follow up calls and taking payments and different forms of care credit. Being able to work in fast pace and flexibility to go from one position to the next with ease. Being able to use a microscope and blood machine and blood tube type. Pet Groomer

Santa Fe Pet Clinic - Olathe, KS

April 2019 to Present

Single groomer. I check in check out and deal with all my clients alone. I groom 4 to 6 dogs a day. Talking to clients over the phone through call or text, explaining cut styles and needs of the pet. Being able to handle hard situations and work around an active veterinarian clinic. Being able to mange client accounts and keeping notes and records of each pet and client such as needs and requirements, likes dislikes and discounts as needed.

park services team member

elitch gardens - Aurora, CO

Present

Responsibilities

Cleaned restroom and tarmac

Groomer/Bather

PETCO Animal Supplies Stores Inc - Aurora, CO

June 2018 to September 2018

Grooming dogs went to the in store school and finished my grooming course to be on my own to groom and bathe dogs. Able to lift heavy dogs and knowing how to be patient and slow with special dogs and help make sure the salon is clean and well kept. Also being able to work well with others being able to time management between dogs and guest services.

Server and Bartender

Chilis - Aurora, CO

August 2014 to July 2018

Great with guest and being able to multi task and lift up to 50 lbs. Working well as a team and on my own. Time management and being able to communicate with problems and experiences the guest needed help with. Customer service and togo management, managing seating and work flow with partner in section. Money management and being able to hold and give proper change. Working in fast pace and flexibility to over come rushes and needs of all other co workers. Answering calls and directing to proper area or taking orders and processing payments.

Care giver

Brookdale senior living solutions - Aurora, CO

November 2016 to August 2017

Being able to care for residents and provide the best of care and needs requested. Being able to work well with others. Manage call lights and meds within a timely manner. Being hake to work without a supervisor. and be able to continuously make life for residents easy. Communication with families making sure they are always current on their family members status and well being. Answering any and all questions and concerns with in coming and out going residents. Answering calls to make sure all residents are able to speak to family and friends when in sound mind.

Education

Some high school

Skills

• Pet Grooming

• Pet care

• Dog handling

• Animal care

• Animal handling

• Time Management

• Front Desk

• Animal Restraint

• Kennel Experience

• Medical Imaging

• Communication skills (3 years)

• Customer service (4 years)

• Caregiving

• Veterinary Assistant

• Food Preparation

• Computer Skills

• Cash Handling

• Microscopy

Assessments

Work style: Reliability — Completed

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Work motivation — Familiar

August 2021

Level of motivation and discipline applied toward work Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am a mother of a six year old looking for a new job working in the animal care and food and restaurant industrys and would love to work with new people everyday. Also I am willing to do anything asked of me and am a good leader but I can listen when asked



Contact this candidate