CURRICULUM VITAE

Faith Ndunge Kangela

P.O. BOX *152 Kangundo.

MACHAKOS, KENYA.

Email: ady6zh@r.postjobfree.com

Mobile: 070*******

BIO DATA

SEX: Female

NATIONALITY: Kenyan

CAREER OBJECTIVE

To contribute exceptional in nation building and working towards making everyone a better citizen through personal commitment, contributing to the growth of our nation and to ensure that a proper balance of our nation is attained. Also, to work tirelessly in order to ensure that effective services are offered to the citizens and that the well-being of the society is made the key consideration. PERSONAL ATTRIBUTES

I am fast a learner, hardworking, team mobiliser, good communicator, intelligent, self-motivated, highly flexible, social, and interactive and takes a lot of pleasure in working as a team for my nation at large.

PROFESSIONAL TRAINING AND QUALIFICATIONS

School of Forensic science (November 2022 to Date) - Quickmart limited Position

Fraud risk officer/ compliance officer.

Duties;

1. Gathering Intel of any fraud related activities. 2. Conducting background investigation on any crime related activity that happens in the workplace.

3. Ensuring that issues are solved in the workplace as per the standard operating procedures of the organisation.

4. Ensuring that all departments meet the compliance requirements. 5. Conduct daily fresh department audits to check of any variances. 6. Accessing any risk in the organisation that may lead to any kind of loss. 7. Working hand in hand with the leadership to make sure that all staff comply with the organisations set policies.

8. Acting as fraud champion by setting an example to the other staff. 9. Providing regular performance of different departments for the management to come up with mitigation plans.

10. Identify different loopholes that may reduce good customer experience. Specific talents limited (December 2021 to October 2022)-Quickmart limited. Position

Customer care Assistant

Duties.

1. Attending to customers’ complaints.

2. Conducting online sales.

3. Registration of customer’s loyalty cards.

4. Directing customers to the correct points of making their purchase. Kenya Revenue Authority (September to December 2019) Position

Security & Safety Department - Attache

Duties

1. Investigation of petty crimes and any suspicious activity affecting KRA staff, property and assets.

2. Cctv cameras surveillance.

3. Compile comprehensive security and safety daily incident reports, midday reports and also monthly reports.

4. Monitoring of the alarm system and the fire suppression system. 5. Issuance of security access cards.

6. Responding to incoming calls for parking booking. 7. Recording reported and observed security related incidences. 8. Manning security control systems to monitor security and safety breaches. Educational Background

CERTIFICATION: FEBRUARY 2023 to DATE: International institute of certified forensic investigation professionals.

: Certification in forensic investigation upon completion. UNDERGRADUATE: 2017 to 2021: Egerton University

: Bachelor of Arts Criminology and Security Studies CERTIFICATION JAN to MARCH 2017: Leone Computer College

: Windows, MS dos, MS word, MS excel, MS access, PowerPoint, adobe PageMaker, internet and E-mail

HIGH SCHOOL: 2013 to 2016: Carmel Girls Secondary School

: Kenya Certificate of Secondary Education

PRIMARY SCHOOL: 2005 to 2012: Kakuyuni Primary School

: Kenya Certificate of Primary Education

REFEREES

• Philip Shanka

Supervisor-Security Systems

Kenya Revenue Authority

Telephone 072*******

• Maurice Onyango

Egerton University

Lecturer

Telephone 072*******

Mr.Bonface Mutuku

Danfield insurance

Nairobi

Telephone 072*******

Contact this candidate