DONIQUE BEAUFORD

Baltimore, MD ***** · 443-***-****

ady6yu@r.postjobfree.com

Objective – looking to obtain a full-time position in distribution, logistics, and forklift operator.

SKILLS

Customer service skills

Detail oriented

Team player

Effective time management

Professional demeanor

Accountable and responsible

EXPERIENCE

IHOP Towson, MD July 2014 – Present

Host/Server

Greeting customers as they walk into the restaurant

Helping guests with reservations and guiding them to their table

Giving guests accurate wait time estimates and seating them in the waiting area

Taking customers’ food and drink orders

Collaborating with the kitchen and bar staff for prompt and correct delivery of orders

Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock

Just Like Home Daycare Baltimore, MD September 2017 – April 2019

Childcare Worker

Ensuring the children have good hygiene and changing diapers as necessary

Cleaning interactive areas throughout the day

Preparing meals and snacks for the kids

Organizing activities and developing curriculum for older children

Keeping records of each child’s progress, interests and any problems that may occur

The Maids Home Care Baltimore, MD January 2007 -December 2014

Customer Service

Listening to customers’ concerns and handling complaints and returns

Giving detailed explanations of services or products

Working with a sales team to create better methods to address customer complaints

Receiving orders, calculating charges and processing payments

Monitoring customer satisfaction levels

EDUCATION

Atlantic City High School High School Diploma/Business Commerce 2006

Atlantic City, NJ

Certifications

Maryland New Directions Maritime, Distribution, Transportation, & 2022

Logistics

Cat Lift Trucks Fork Lift Operator Certification 2022

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