Customer Service Team Member

Renae K. Cianci

** ********* ****

Highland Lakes, NJ 07422

973-***-**** (Home)

862-***-**** (Cellular)

Objective: Full-Time employment, utilizing my education and past experiences so that I may apply my skill set in a detail-oriented and professional environment.

Education: Associates Degree, Psychology, Sussex County College, 2014.

Experience:

Comet Security,

Vernon, NJ: Post Guard, 2021-now. P/T duties include security, controlling flow of traffic into secure gated complex, work directly with other team members to solve complex and immediate problems, deescalate upset residents and visitors, enforce policy without question.

Dr. Leonid Topper, Advocare PNA, Morristown, Sparta & Summit, NJ:

Medical Scribe, 2014. F/T duties included inputting medical records, observations and diagnoses into E-records, general correspondence, including letters and reports.

Cava Winery, Hamburg, NJ: Hostess, 2013-2014. P/T duties include greeting and socializing with guests, coordination, facilitating food orders, bussing tables, close contact and cooperation with management and wait staff, customer service and upkeep of station and establishment.

Ruby Tuesday Restaurant, Ledgewood, NJ: Hostess, 2012.

P/T greeting and socializing with guests, computer operation, processing and serving food orders, bussing tables, closely interfacing with management and customer service.

Teavana, Rockaway, NJ: Team Member & Barista, 2011.

P/T customer service, sales of tea and accessories, which required strong product knowledge, brewing and serving tea samples, stocking, taking inventory and product organization.

Dunkin’ Donuts, Vernon, NJ: Server, 2010.

P/T duties included serving and preparing drinks and food, cash register duties, customer service and cleaning

Takacs Chiropractic, Lafayette, NJ: Assistant Billing Officer, 2008.

P/T duties encompassed all manner of clerical work, including filing, insurance form completion, faxing, reception duties and patient service.

Senator Robert Littell, Franklin, NJ: Clerical & Communications Intern, 2006.

All manner of clerical work; receptionist, computer and phone work, preparing and delivering press releases, writing form letters, faxing, filing, speaking with constituents.

Vernon High School, Vernon, NJ: Personal Assistant For Mentally Disabled Teenagers, 2006

Provided friendship, counseling and advocacy for mentally troubled and disabled teenagers, specifically those with autism.

Additional Skills: Superior verbal and written communications ability; logical problem solver; experienced in working with the disabled in an informal counseling environment and the general public in service positions; advanced computer and social networking skills.

Professional & personal references available upon request.

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