Summary:

Award winning technology program and project manager holding multiple US patents and numerous certifications with over 20 years of software development experience. Currently looking for next career opportunity in technology project or program management.

• Certifications: Certified Scrum Product Owner (CSPO), AWS Cloud Practitioner, Certified ScrumMaster (CSM), Project Management Professional (PMP), ITIL V4, Six Sigma, Java Architecture and Development

• Active expertise in digital transformation

• Hands-on knowledge of all phases of software development process from business proposals to design, implementation, and deployment

• Broad experience in RunOps processes

• Expert in enhancing business user experience

• Extensive experience leading software development processes: Waterfall, SDLC, WaterScrumFall, Agile, Scrum, SAFe, Rational Unified Process (RUP), Iterative and Incremental development

Key Skills:

IT Management, Software Development Management, Engineering Management, Release Train Coordination/Management, Digital Transformation, Business Intelligence (BI), Business Analysis (BA), Managing various stakeholders and team members with competing needs, Compliance with corporate policies and procedures, Vision, Strategic Direction, Service Orientation, Judgement & Decision-Making, Ability to Influence, Complex Problem Solving, Critical Thinking

Achievements:

- Numerous awards for facilitating and leading the automation of identified business processes and goals.

- Total cost savings from automated business processes exceeded all financial expectations and amounted to over $18M.

- All projects within IT programs have been completed on-time and within budget.

- US patents granted for invention of civilian and commercial GPS equipment and improvements in GPS technologies.

Select Professional Experience:

Nike, Beaverton, OR 05/2022 – Present

Sr. TPM (Contract)

- Managing Business and Technical teams to automate Nike Freight Audit and Payment processes.

- Ensuring correct payments to International and Domestic Freight Carriers through US Bank, Bank of America, Royal Bank of Canada.

- Monitoring, controlling and leading project execution including project planning, team management, budget and schedule management, risks assessment and mitigation, communications and stakeholder management, resolutions. Reporting project statuses and milestones completion to Nike management.

- Managing SAP AFS to S4 conversion.

- Environment: Python, Core Java, Spring Boot Java 8, J2EE, JDBC, JNDI, EJB, XML, JMS, Struts, Hibernate, JBoss, SOAP, JQuery, JSON, AJAX, Javascript; Confluence, SmartSheet, BOX, JIRA, Lucidchart, MS Project, Lean Canvas.

FedEx Ground, Menomonee Falls, WI 10/2020 – 04/2023

Director of Operations and Logistics (Contract)

- Managing FedEx Ground and Home delivery teams to ensure all packages are delivered on time to residential and commercial customers.

- Ensuring all vehicles are operational with strict adherence to DOT Safety standards.

Walgreens Boots Alliance, Deerfield, IL 05/2012 – 04/2020

IT Program Manager

- Managed mid- to large-size Merchandising IT portfolios, including vendor and supplier contracts, with annual budget up to $10M. IT Portfolio consisted of multiple projects.

- Led diversified international/global software development team comprised of 50+ people across a highly matrixed environment.

- Managed development of high-quality, in-house software applications for Walgreens retail stores to ensure right products placed in the right positions on shelves in the right set of stores. Software applications included: Assortment Optimization, Macro and Micro Space Optimization within every Walgreens store, JDA Visual Merchandising and Planogram Factory, JDA CKB, Planogram Publications and Basic Department Management, E-Commerce applications. Projects resulted in cost savings of over $18M.

- Led Run Operations (RunOps) for Merchandising IT organization. Responsible for compliance with applicable corporate policies and procedures. ITSM process KPIs, problem/issues, incident, change management, and continuous process improvement.

- Collaborated with IT Infrastructure teams. Managed hardware and software systems, ensured data security, planned upgrades, coordinated IT projects, and maintained IT policies and procedures.

- Actively participated in the company’s Retail and Finance Digital transformation (RFT) initiative. Led team of developers that conducted Microsoft® Azure Cloud implementation. Platform-to-platform AS400 to SAP Digital Transformation.

- Environment: Core Java, Java, Micro services, Spring Boot Java 8, J2EE, JDBC, JNDI, EJB, XML, JMS, Spring Boot, Struts, Hibernate, WebFlux, Netty, JBoss, Spring (IOC, MVC, Boot, JDBC), SOAP, REST, Agile (SCRUM), Maven, Docker, JQuery, JSON, AJAX, Javascript, CI/CD.

Walgreens, Deerfield, IL 09/2006 – 05/2012

IT PM

- Supervised all phases of software development process: operational analysis, business proposal requirements, workload estimates, feasibility studies, high- and low-level design, implementation, testing to deployment, release to production and project closing. Technical and code reviews, work breakdown structures (WBS) and network diagrams, workloads, project tasks assignments, JIRA, and resource management.

- Evaluated and monitored the scheduling, budget, pricing, and technical performance of company programs. Performed financial management: budget, Capital vs Operational expenses, spend rate and month-end results.

- Reviewed proposals, plans, specifications, and financial conditions of vendor contracts.

- Acted as mentor and adviser to program team regarding projects, tasks, and operations.

- Responsible for ensuring program and project compliance with applicable corporate policies and procedures as well as Release Train Coordination/Management.

- As an IT solutions owner managed various stakeholders and worked in close cooperation with business partners from Supply Chain, Visual Merchandising, Space Management, as well as other enterprise-level stakeholders to facilitate, lead and develop the automation of identified business processes and goals, resulting in increased end-user satisfaction and enhanced customer experience. Facilitated business meetings and presented project progress to business partners and internal clients. Used various presentation and team collaboration tools such as Clarity PPM/MIS applications, JIRA, Power BI, Confluence, SharePoint, MS Teams, MS Office (Outlook, Word, Excel, PowerPoint, Visio), MS Project.

AT&T Inc., Hoffman Estates, IL 09/1999 – 08/2006

IT Manager

- Managed development and implementation of the WEB based applications for the SBC/Ameritech Billing, SBC/Ameritech DSL, Shared Line and SBC business projects.

- Oversaw customer and production support of the applications developed.

- Systems integrated all components of the automated SBC/Ameritech applications into one AT&T billing system, ensuring that the components functioned together as a whole system.

- Utilized software developer’s skills in C, C++, C#, Core Java, Java, JDBC, JavaScript, Oracle.

Discover Card Financial Services, Riverwoods, IL

Sr. Team Lead – Software Systems Development

MOTOROLA, Northbrook, IL

Position and Navigation Systems (GPS) Division

Sr. Electrical/Firmware Engineer

Education:

DePaul University, College of Computing and Digital Media, Department of Computer Science, Software Engineering and Information Systems

MS Degree in Software Engineering (SE) and Management Information Systems (MIS).

Graduated with Distinction.

Member of the Honor PhiKappaPhi Society, DePaul Chapter. Member of Graduate Students Association.

Certifications:

- Certified Scrum Product Owner®(CSPO®)

- Certified Scrum Master® (CSM®)

- AWS® Cloud Practitioner

- Project Management Professional (PMP®)

- ITIL® v4

- Six Sigma business processes at Motorola

- Sun Certified Enterprise Architect for Java 2EE (SCEA®)

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