SUPREETHI THUMMA

ady6wg@r.postjobfree.com

312-***-****

Summary

● Professional Scrum Master with 7+ years of experience in Banking and healthcare domains.

● Agile software development methodology. Proven ability at motivating and enforcing the agile principles and removing impediments. Result driven servant leader with skills in delivering projects by efficiently collaborating, coaching, and counselling Project Team.

● Certified Scrum Master with extensive experience in Agile Methodology, Scrum processes, Sprint Planning, Story based Development and Scaled Agile Environment.

● Experience as a Scrum Master, with understanding of User Stories, velocity, and burn-down charts. Experience as a Scrum Master/BA working on Kanban Board and process workflow monitoring.

● Experience in Software Development Life Cycle process with proficiency in Waterfall and Spiral methodologies, and Agile Scrum and Kanban.

● Excellent business writing skills in terms of documenting and business requirements document (BRD), Functional Requirements document (FRD), Non-Functional Requirements Document (NFRD), Use Case Requirement Specification (URS), and System Requirement Specifications (SRS).

● Conducting Joint Application Development (JAD) sessions with end users, SMEs and stakeholders.

● Designed Test Cases, Test Plans for Functional Non-Functional testing, with provisions of planned UAT.

● Experience in SQL queries/scripts for data analysis including triggers procedures.

● Hands on experience using rally, JIRA, confluence, Team Foundation server, power BI.

● Managed and supervised the implementation of various information, security and risk focused technology solutions such as Qualys, Encryption.

● Experience in identifying data requirements, preparing data flow diagrams, data analysis and data mapping, Process mapping and BPM with coordination with project manager to create work schedules, deadlines, resources and project tasks using MS project.

● Extensive Knowledge of Financial Analysis, Forecasting, Valuation illustrations, Planning, and Budgeting.

● Strong analysis and communication skills with an ability to transform the needs of stakeholders into Functional/Technical requirements, & eventually into Business Logics, Validations & System Specifications.

● Analyzed, designed and developed service to support guest checkout using Hybris.

● Identifying Key Performance Indicators (KPI), Enterprise Risk Management & Change Management.

● Good understanding on Linux and Application servers, performed Red Hat Linux Kernel Tuning.

● Expert in using various techniques to refine the product backlog with Business value and Effort estimates by facilitating product refinement meetings.

● Implemented project dashboard reporting, project governance, and Demand Management for IT Operations.

● Delivered projects ranging from creating solutions for employees’ journey during on-boarding to successful cloud migrations.

● Involved in setting up JIRA as defect tracking system and configured various workflows, customizations.

● Self-motivated, excellent technical writing and oral communications skills, Strong analytical problem solving skills. Technical Skills

Modelling Tools MS Visio, Rational RequisitePro, HP ALM, UML, Balsamiq, Rational Rose. Methodologies /Frameworks Agile-Scrum, Kanban, SDLC, Waterfall, DMAIC. Database MS SQL Server, MS Access.

Web Technologies HTML, CSS, JavaScript, XML, Java, AJAX, Web Services. Documentation Tools MS Office Suite, SharePoint, Version One, TFS. Platforms Windows 10/8.1/7/XP /2000, Linux(ubuntu). Cloud AWS, AzureGCP, Oracle Cloud, OCI, Snowflake, Google Cloud Platform. Professional Experience.

Client: Ally Bank, Detroit, MI.

Role: Scrum Master. April 2021 to Present.

Responsibilities:

● Proficiently organize and facilitate Daily Scrum, Sprint Reviews, Sprint, and Release Planning.

● Conduct Sprint Retrospective and follow up on action items for continuous improvement.

● Improved team velocity by incorporating capacity planning into sprint planning sessions.

● Tracking Performance Indicators/Metrics and addressing any issues as they arise. These metrics include Velocity, Burn down charts, Release progress, etc.

● Assist teams with Impediments and Roadblocks removal, Risks.

● Encourage team to be self-organized and grow cross functionally.

● Facilitate and deliver Agile training to development teams via coaching and mentoring.

● Drive successful transformation of existing organizations from Waterfall to Agile.

● Build relationship with Product Owners and other stakeholders to facilitate team’s interaction with them and improve internal and external communication to provide transparency and disseminate information.

● Protect the team from outside distraction and interruption and removed team’s impediments daily to allow team maximize productivity and deliver the sprint goals and deliverables.

● Proactively collaborate with other Scrum master’s and agile coaches across the organization to escalate and resolve impediments that could not be resolved in our individual scrum teams.

● Monitor and manage dependencies on other teams and external projects to ensure potential issues are resolved and remove team’s impediments on daily basis to allow team to deliver the sprint goal and deliverables.

● Participate in the Scrum of Scrums meetings to provide update of progress, escalates and resolve impediments and collaboration with other teams.

● Leads a team of analysts and tracks requirement deliverables, breaks down work and delegates tasks among analyst team members, organizes and defines project plans related to requirement activities, and communicates requirement status to project leadership.

● Collaborates with cross-functional team, including developers, software architects and services, to propose system solutions.

● Experience working with Agile/SCRUM writing user stories and following the development process through user story acceptance.

● Run the SQL query to validate the data set and provide the data export to serve business users ad-hoc needs.

● High Level data analysis between ERP’s tables and staging layer.

● Used PowerPoint presentations for conducting walkthroughs with the stakeholders. environment: JIRA, Confluence, SharePoint, Informatica, Oracle SQL Developer, MS Excel, MS PowerPoint, MS Word, MS Visio

Client: Blue Cross Blue Shield, Lake Michigan, IL. Role: Scrum Master. July 2019 to January

2021.

Responsibilities:

● Working as a Scrum Master for three teams, My Care Community (MCC), PCP Assignment Effort and Network Segmentation.

● Facilitating daily scrum meetings, enforcing time boxes and responding to the impediments, tracking baseline, sprint planning, Daily Stand up, Sprint Review and Sprint Retrospective Meetings.

● Organized and facilitated overall releases and sprint planning including stand ups, review meetings and retrospective techniques.

● Facilitated story writing sessions to write good user stories, assisted Product owner in prioritizing the backlog based on business value. Placed substantial efforts on team member role training, time-boxing and providing strong metric for all the members of the team.

● Took the responsibility of keeping the project manager updated with the help of various reports such as sprint burndown, sprint burnup, Triple chart, Budget chart and impediment chart.

● Ensured and kept track of various user stories, Bugs, Issues and tasks using CA Agile Central.

● Facilitated various scrum ceremonies such as backlog grooming, sprint planning, sprint review, sprint retrospective and daily standup meeting.

● Participated in backlog refinement meeting along with the product owner in prioritizing at higher level to ensure that the product backlog meets the DEEP criteria and moving the user stories to sprint backlog which ensured Definition of Ready.

● Participated in sprint planning meeting along with the product owner and the team in estimating and prioritizing the user stories using planning poker, Moscow techniques and defining the Definition of Done

(DOD) and Acceptance criteria.

● Mentored teams, leading them to be self-directed with strong accountability, decision making, conflict resolution and transparency which are agile principles.

● Facilitated the team for better creativity and improve the efficiency of the development team and help the team or individual to clarify goals and actions to achieve them.

● Protected team from over-commitment, managed backlog prioritized resolution of defects/bugs.

● Made use of various retrospective techniques such as Safety Check, Two Truths and One Lie, One Statement, Mad Sad Glad, ORID in order to ensure continuous growth of the team.

● Responsible to remove impediments as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task.

● Conducted GAP analysis to understand the AS-IS business process and TO-BE business process.

● Participated in PI Planning Commit Session to identify risks, issues and dependencies associated with the team.

● Extensively used Rally to track Deliverables, Features, User Stories, Defects, Test Scenarios and Test Results.

● Worked with the Project Manager in Microsoft Project to prepare Project Plan for My Care Community.

● Clearly articulate the product vision across the board and provide prioritized sprint goals for the team for each sprint.

● Create, prioritize and maintain Product Backlog and coordinates with Program Management to create Product Roadmap/Calendars.

● Ensure clarity/understanding by entire team of requested work in support of sprint planning and story grooming sessions.

● Start/Close the Sprint, Conduct Inspect and Adapt sessions, drive the PI & Sprint demos to all business users and other stakeholders.

● Guide and motivate the team for relentless improvement and continuously deliver value to the customer/enterprise.

Environments: MCC, PCP, sprint planning, Sprint, sprint burndown, sprint burnup, Triple chart, Budget chart and impediment chart., Bugs, CA Agile, poker, Moscow, DOD, Glad, ORID, Defects, Microsoft Project. Roadmap. Client: Bank of America, Charlotte, NC.

Role: Scrum Master. August 2017 to April 2019.

Responsibilities:

● Transformed needs of stakeholders into various requirements, and eventually into Business Logics, Validations, and System Specifications. Acted as a consultant and a liaison to designers and data developers, concerning data mapping, and service-oriented architecture.

● Worked extensively with SMEs in understanding and documenting the interface analysis, enabling myself to define the technical boundaries of the project.

● Assisted with product evaluation, product customization, and system integration. Conducted GAP analysis around the identification of business rules, business and system process flows, user administration.

● Developed use case, activity diagrams, data flow diagrams & process models using Microsoft Visio..

● Organized scrum calls, which included sprint planning, daily standups, sprint review and retrospective meetings.

● Developed business reports using SQL, and built data pipelines to stage data from multiple sources for analysis and reporting.

● Worked on Hybris patches to deploy to all the environments.

● Establish process control protocols under Continuous Improvement initiative, streamlining project business processes by 40%.

● Worked on Mutual Fund Trading Product.

● Extensive experience with valuation of Derivatives includes Forwards, Swaps, Options and Futures.

● Handled two projects Unified Information Model (UIM), Semantics as a scrum master.

● Scope of the application is to have consolidated view of the data where the data currently stored in different application for different business units (BU).

● Hands on experience using rally, JIRA, confluence, Team Foundation server, power BI.

● Good understanding on Google Cloud Platform products to use for popular architectural patterns.

● Worked closely with Team Foundation sever (TFS) admin for configuration of dashboards and story life cycle, user access privileges.

● Create, enforce, and adhere to HANA development standards.

● Developing SAP HANA information models such as Procedure and Hana Views (Attribute, Analytics and Calculation views) with graphical and SQL Scripting, SDA.

● Good understanding on Migrating applications to Google Cloud Platform, off site disaster recovery and archival with Google Cloud Platform, Hybrid architectures and multi cloud deployments.

● Worked on Derivatives (Futures & Options), GPA analysis.

● Worked on RPA for Derivatives.

● Knowledge on Warehouse Data Vault and Data Mart Star schema implementations.

● Worked as a scrum master for 3 different teams with different structures and operating principles.

● Handled multiple 1:1 training sessions and group training sessions elaborating and demonstrating the importance of incorporating agile methodologies into the release workflow.

● Present and Recommend the Agile -scrum methodology over the Waterfall for continuous deployment and integration of the code, also recommend the development and testing tools to support the scrum process.

● Facilitated team for project/ sprint estimations with the right approach like story point, Work Break down structure (user stories) and corresponding activities (tasks).

● Initial RFP preparation on current system. Requirement gathering for Integration and UI design changes.

● Requirement gathering for any changes in Operation portal from OPCS (Business owners).

● Analyze requirements, estimation and documenting the Business Requirement Document, Functional Specific Document and JIRA tickets. Tracked defects in Quality Center and worked with QA team to resolve defects.

● Gathering CRM requirements and developing a Contact & Case Management for customer relationship.

● Conducted training session for Business owners on any new Product development.

● Created User Manual for the application which is available in the “Help” for different customers.

● Experience in hand craft Project Artifacts/ Documentation. Environment: CRM, Sage, Oracle, scrum, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, JIRA, Salesforce, SAP BPC 10.1, POWER BI, UML, Windows XP GitHub, Microsoft Project, Oracle, MS Excel, MS Access, SQL Server.

Client: Aflac Insurance, Columbus, GA.

Role: Scrum Master. September2014 to September

2016.

Responsibilities:

● Conducting the scrum ceremonies such as Daily Stand-up, Sprint Planning, Sprint Retro and Sprint Demo.

● Work with multiple scrum teams to identify the cross team dependencies and solve them with the help of Release Train Engineer.

● Participating in scrum-O- scrum meetings twice in a week to discuss the cross team dependencies and find solutions by interacting with peer scrum Masters.

● Maintain the JIRA dashboard and Confluence for the team.

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● Maintain budget, manages issues & risks, monitors project status, provides status reporting & documentation, plans project resources and maintains constant communication with key stakeholders and facilitated software development Applications and CRM integration.

● Define Epics, user stories and acceptance criteria to clearly communicate the business needs to the team through grooming sessions.

● Experience with production solutions and understanding of underlying technical components (servers, databases, data warehouses, storage, network configuration settings, DevOps pipeline, Cloud computing.

● Clearly articulate the product vision across the board and provide prioritized sprint goals for the team for each sprint.

● Create, prioritize and maintain Product Backlog and coordinates with Program Management to create Product Roadmap/Calendars.

● Ensure clarity/understanding by entire team of requested work in support of sprint planning and story grooming sessions.

● Start/Close the Sprint, Conduct Inspect and Adapt sessions, drive the PI & Sprint demos to all business users and other stakeholders.

● Guide and motivate the team for relentless improvement and continuously deliver value to the customer/enterprise.

Environment: CRM, Sage, Oracle, scrum, MS Office Suite (Word, PowerPoint, Excel, Outlook), MS Project, Visio, JIRA, Salesforce, SAP BPC 10.1, POWER BI, UML, Windows XP GitHub. EDUCATION:

JAWAHAR LAL NEHRU TECHNOLOGICAL UNIVERSITY, INDIA. Bachelor’s Degree, Electrical and Electronics Engineering. CERTIFICATIONS:

● Certified Scrum Master from Scrum Alliance (CSM).

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