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Customer Service Human Resources

Location:
Melbourne, FL
Salary:
18.00
Posted:
August 24, 2023

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Resume:

JS

JENNIFER SACKETT

ady6wc@r.postjobfree.com 607-***-**** Melbourne, FL 32934

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Negotiation

Inventory Control

Operations Management

Financial Management

Complex Problem-Solving

Policy Enforcement

Processes and Procedures

Training and Development

Goal-Oriented

Dependable

Excellent work ethic

Safe and vault operations

Inventory management background

Great customer service

Friendly and enthusiastic

SUNY At Binghamton Binghamton, NY

Associate of Arts in Liberal Arts And General Studies 05/1999

Greene Central High School Greene NY Greene, NY

High School Diploma

06/1997

Amscot Financial Melbourne, FL

Co Leader

07/2022 - Current

Monitored employee productivity to provide constructive feedback and coaching.

Responded to customer questions regarding products, prices and availability.

Provided ongoing training to address staff needs.

Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

Resolved customer complaints and adjusted policies to meet changing needs.

Responded to employee concerns or complaints by coordinating with human resources team to solve issues.

Maintained positive working relationship with fellow staff and management.

Identified needs of customers promptly and efficiently. Displayed strong telephone etiquette, effectively handling difficult calls. Summary

Skills

Education and Training

Experience

Oversaw quality control to identify inconsistencies and malfunctions. Assessed company operations for compliance with safety standards. Complied with company policies, objectives and communication goals. Comply with company policies and government regulations to prevent and detect rule violations as well as protect organization from fines and lawsuits.

Maintained cash count records.

Experience with Brinks shipment

Vault and ATM operations

Certified Public Notary

Wegmans Food Markets, Inc Johnson

Restaurant Coordinator

01/2016 - 07/2022

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality. Adhered to company food, safety, quality and sanitation policies. Monthly inventories

Writing and sending orders

Writing and giving Reviews to employees

Analyzing reports for production and sales

Wegmans Food Markets, Inc Johnson

City, NY

Pizza & Subshop Coordinator

04/1998 - 01/2016

Kept customer and food preparation areas clean and well-organized. Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.

Requested supplies and equipment orders, explaining needs to managers. Trained new employees

Writing, sending orders

Monthly inventories

Writing schedules

Analyzing reports for sales and production as well as writing and sending monthly reports.

Payless Shoes Vestal, NY

Keyholder

08/2012 - 05/2019

Handled opening and closing duties to keep store organized, well-stocked and running smoothly.

Monitored cash drawers in checkouts to verify adequate cash supply. Completed thorough opening, closing and shift change functions to maintain operational standards each day.



Contact this candidate