Associates Degree Medical Assistant/Medical Receptionist/ Phlebotomist
Resume:
SHAUNNA FANADY
*** ******* ***. *****, ****, ****1 · 330-***-****
ady6uy@r.postjobfree.com
Motivated Medical Assistant with excellent skills in communication, time management, prioritizing and customer service seeking a challenging position in a Health Care or General Office environment.
EXPERIENCE
SEPTEMBER 2022 – DECEMBER 2022
FRONT DESK RECEPTIONIST, pioneer physicians internal medicine - green
Check in/out patients, collect copays and payments on accounts, answer phone calls, scheduling, various computer work, triage phone messages to physicians, operate office equipment, balance office.
APRIL 2022 – SEPTEMBER 2022
PATIENT COORDINATOR, novus eyeclinic/eyecare partners
Check in/out patients, collect copays and payments, dispense contact lenses, balance office cash drawer, prepare patient charts.
APRIL 2021 – DECEMBER 2021
DIRECT SERVICE PROFESSIONAL, COMMUNITY CAREGIVERS
Personal care of client in their home, running various errands, clean client’s home, cooking meals, administer medications, accompany to appointments.
SEPTEMBER 2019 – FEBRUARY 2021
DIRECT SERVICE PROFESSIONAL, MEADOWBROOK SERVICES, LLC.
Personal care of client in their home, running various errands, clean client’s home, bathing and other personal hygiene assistance, cooking meals, administer medications, accompany to appointments, completing various state-regulated personal care documents, various computer work.
JUNE 2018 – SEPTEMBER 2018
PATIENT ACCESS REPRESENTATIVE, CRYSTAL CLINIC, AKRON
Registering/pre-registering patients for pre-admission testing and surgery, checking in patients, preparing paperwork, answering phones, escorting patients and families to surgery area.
APRIL 2017 – JUNE 2018
PATIENT ACCESS REPRESENTATIVE, CLEVELAND CLINIC AKRON GENERAL
Admitting/ER, processing patient demographic information into EPIC, register for admission or ER admission, verifying insurance information, collecting copays, arriving new patients via EMS/Trauma, registering lab specimens arriving in lab for testing from physician offices.
SEPTEMBER 2016 – APRIL 2017
DST-PHLEBOTOMIST, CSL PLASMA, INC.
Welcoming donor into donation area, using phlebotomy skills and procedures, operating machine for plasma pheresis process, monitor donor during collection process, wrapping puncture site, informing donor of payment for donation, removing tubing and supplies from machine, discarding biohazardous materials, installing new tubing and supplies for next donation.
JUNE 2015 – DECEMBER 2015
FRONT DESK RECEPTIONIST, PIONEER PHYSICIANS, INC – CUYAHOGA FALLS
Check in patients, collect copays and payments, call to confirm appointments, answer multi-line phones, schedule appointments, scanning records into patients’ charts, processing mail.
SEPTEMBER 2014 – JUNE 2015
FRONT DESK RECEPTIONIST, DR. SAM RAJAH, M.D., INC.
Open up office, schedule appointments, verify insurance, obtain prior authorization for prescriptions, answer phones, collect payments, call in prescriptions to pharmacists, typing letters, various filing, close office for the day.
OCTOBER 2012 – OCTOBER 2013
RECEPTIONIST/OPTOMETRIC ASSISTANT, PRECISION EYECARE, GLANVILLE & HUSSING
Check in/out patients, collect copays, verify insurance, answer phones, schedule appointments, dispense contact lenses and eyeglasses, billing and processing insurance payments, taking retinal pictures, operating auto-refractor.
NOVEMBER 2008 – MAY 2010
MEDICAL OFFICE ASSOCIATE, SUMMA HEALTH SYSTEM EYE CLINIC
Register patients, answer phones, schedules appointments, collect copays, various filing, operating fax machine, operating various office equipment, entered charges, verified insurance, arranged testing appointments.
JULY 2007 – NOVEMBER 2008
RECEPTIONIST, SUMMA HEALTH SYSTEM RADIOLOGY
Check in patients, register patients, took patient charts to technicians, answer phones, typing skills, various filing, various computer work, operating fax machine, keep work clean work environment, monitor patients waiting for testing.
JULY 1983 – MARCH 1992
CSR/TELLER, TRANSOHIO SAVINGSBANK
Operating computer programs, opening new accounts, closing accounts, processing deposits, processing withdrawals, processing loan payments/money orders, selling travelers cheques, balancing cash drawer, counting incoming money deliveries, balancing vault, sell saving bonds, cross selling products, balancing ATM machine.
EDUCATION
2005 - 2006
ASSOCIATES DEGREE – APPLIED BUSINESS IN MEDICAL ASSISTAING, national institute of technilogy
3.92 GPA
Made Dean’s List in every grading period.
Won Golden Stethoscope Award from Lab Instructor
Graduated with Honors.
SKILLS
Excellent communication
Time management
Decision – making
Organization
Teamwork
Adaptability
Computer knowledge
Customer service
REFERECNES
GERRI MCGONIGAL
Administrator
The Pinnacle Rehabilitation and Nursing Home
330 Southwest Ave., Tallmadge OH, 44278
NANCY WORRELL
Licensed Optician
Precision Eyecare – Glanville & Hussing
4466 Darrow Rd., Stow OH, 44224
MARIANNE SUICH
Owner
APlus Quality Cleaning
Akron OH, 44312
RACHAEL GOWIN
Personal
Former work associate – Meadowbrook Services, LLC.
200 Wilbur DR. NE, Apt 4, North Canton OH, 44720
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