Jennifer Corbett

Lake Milton, OH *****

ady6us@r.postjobfree.com

+1-330-***-****

Authorized to work in the US for any employer

Work Experience

Web Designer / Marketing Director

Expert Pest Management - Boardman, OH

June 2018 to January 2023

I was the Web Designer for 3 companies, all linked via sister companies. Responsibilities included are but not limited to to ensure the maintenance, data, security, and every aspect of these websites are correct, current, and running as expected. It is also my responsibility to publish informative articles and posts weekly. I have become fluent in HTML, CSS, and JavaScript coding and website content management. Working closely with Google My Business, and Google Ads to maintain a positive Google presence for my company. I have extensive experience with Google, Google Analytics, the Better Business Bureau, and various other third party companies pertaining to retaining a positive company reputation. As a Marketing Director, it is my sole responsibility to be in charge of the organization's marketing strategies. This primarily involves developing and executing specific tactics to strengthen the company's market presence and become a strong digital presence online by implementing SEO analytics and techniques.

I have developed a skilled marketing strategy and have been able to drive creativity and enthusiasm in our company.

My goal is to maximize revenues in order to thrive against competitors. My position also requires that I update, maintain, and add relevant content to our companies website daily. I am fluent with Word Press and have a basic knowledge of html coding. Website Manager/ Marketing

Something New Florist - Canfield, OH

October 2018 to July 2019

As the Website Manager, it is my sole responsibility to add, edit, and update all aspects of the website. It is also my duty to write the blogs and send out the newsletter monthly as a part of our marketing agenda. I maintained all of our social media sites, mass texting, and mass emails for marketing purposes to drive business.

Business Manager

Dillard's, Inc - Youngstown, OH

September 2015 to March 2019

I was the Business Manager of the Children's Department. I am now responsible for every aspect of my department including events, schedule making, quota carding, and coaching my associates within my department. Providing excellent customer service is a major priority along with meeting my monthly sale goals. Store Secretary

Dillard's, Inc - Youngstown, OH

September 2015 to March 2019

The Store Secretary is a dual position. I was responsible for payroll, various HR duties, maintaining associate files, and being a liaison between corporate and our associates. I also was responsible for all office duties that were required of me. I also would work in Customer Service. This position answers the multi line phone system, secures the vault at closing, and handles all customer issues, complaints, and cash refunds.

Asset Protection Officer

Macy's - North Jackson, OH

October 2014 to September 2015

Responsibilities

My position as an Asset Protection Officer has various responsibilities. I am responsible for open cartons containing merchandise. I have to log every piece of merchandise and assure that the contents of the container are all accounted for. If there were any piece missing, I have to file a reports on the missing merchandise.

My position also requires me to work the front desk. I am responsible for every person entering and exiting the building, answering phones, and monitoring the cameras within the facility. Skills Used

This position requires multitasking abilities. This position also demands the utmost integrity, as we work around millions of dollars in merchandise.

Administrative Assistant

Pick A Contractor - Youngstown, OH

June 2007 to October 2014

Responsibilities: My position included all aspects of an office operations. I answered incoming calls on a multi line phone, operated all office equipment, and various other duties. I sorted all of the incoming mail and distributed it accordingly. I created and maintained meticulous files of our clients for record keeping and billing. I would also organize and schedule meetings, conference calls, and appointments. Customer service was an utmost priority as I worked along side clients. Unit Clerk/ Health Care Associate Neuro Surgical Intensive Care St. Elizabeth's Hospital - Youngstown, OH

2006 to 2007

Responsibilities

As a dual position it was my responsibility to complete clerical and clinical duties in the unit. I worked along side doctors and nurses to provide exemplary care to the patient. Accuracy and time management was imperative, along with being a liaison between staff and a patients families.

Clerical duties included:

Answering all incoming calls.

Maintaining and or creating patient records.

Scheduling tests.

All basic clerical duties.

Clinical duties included:

Phlebotomy.

Wound Care.

Transporting patients for tests or to another Unit. EKG/ECG

Basic patient care.

Customer Service Associate

Mr. Rooter - Austintown, OH

2004 to 2005

Responsibilities

As a Customer Service employee I was responsible for basic clerical duties of the office. Faxing.

Answering calls, filing complaints, and setting appointments for customers. Filing insurance claims on behalf of the customer. Relaying information and direction to the workers in the field. Skills Used

Customer Service.

Customer Service Representative

MCI Worldcom - Niles, OH

2000 to 2002

Responsibilities

Working at a call center, it was my responsibility to take incoming calls, make payment arrangements with the customer, take payments, and notate the customers account. It was my responsibility to provide each caller with the best customer service. I could handle any issue with an escalated call without the need for a manager. Skills Used

Clear communication and reasoning skills. Quick problem solving skills. The ability to work independently without the need of constant instruction. Education

Certification in Medical Assistant

Mahoning County Career and Technical Center - Canfield, OH 2005 to 2006

Undergraduate in General Studies

Kent State Salem - Salem, OH

2004 to 2005

Student in General Studies

Youngstown State University - Youngstown, OH

August 1996 to February 1997

High school diploma or GED in General Studies

Jackson Milton High School - North Jackson, OH

September 1992 to June 1996

Skills

• Office Administration (7 years)

• Customer Service

• Customer Experience

• Front Desk

• Call Center

• Customer Care

• Marketing Strategy

• Google Analytics

• MS Office

• Social Media Marketing

• SEO

• WordPress

• Email Marketing

• Digital Marketing

• Social Media Management

• Blogging

• Web Development

• Analytics

• Branding

• Web Design

• Content Management

• Google Ads

• Facebook Advertising

• CSS

• Constant Contact

• HTML5

• MailChimp

• Account Management

• Performance marketing

• Keyword research

• PPC Campaign Management

• SEO Tools

• Content Development

• Google AdWords

• Content Creation

• E-Commerce

Certifications and Licenses

Medical Assistant

Certified as a Medical Assistant in 2006

Assessments

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical terminology — Proficient

January 2023

Understanding and using medical terminology

Full results: Proficient

Sales skills — Proficient

January 2022

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Proficient

November 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Social media — Proficient

January 2023

Knowledge of social media techniques and analytics interpretation Full results: Proficient

Customer focus & orientation — Proficient

April 2022

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

April 2022

Identifying and resolving common customer issues

Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate