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Customer Service Specialist

Location:
Indianapolis, IN
Posted:
August 24, 2023

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Resume:

Peggy Bradley

Lead Assistant Manager

Indianapolis, Indiana, United States

+1-317-***-****

ady6uh@r.postjobfree.com

WORK EXPERIENCE

May 2022-July 2023

Lead Assistant Manager

Speedway, LLC

Indianapolis, Indiana, United States

I ran the store, delegated work to employees, Did the DSR paperwork, cashier, did daily counts, did the orders, etc. May 2019-April 2021

Prep Cook/Line Cook

CHARLIE BROWN'S

Indianapolis, Indiana, United States

I did prep for the cooks & when needed I cooked, washed dishes, cashier & hosted. March 2007-March 2017

Title Clerk

DVS

Indianapolis, Indiana, United States

Processing repo titles using DMV System. Processing titles back into banks name. Entering all title information into computer (data entry) and answering phones.

May 2016-August 2016

Administrative Support Operator

Liberty Mutual Insurance

Indianapolis, Indiana, United States

Answering incoming calls and transferring to the correct department or agency, taking payments, and answering frequent questions regarding policies.

December 2014-May 2015

Administrative Dispatcher

Ken's Beverage

Indianapolis, Indiana, United States

Dispatched technicians to locations for beverage machine repairs, answered phones, kept track of technician times and location logs.

July 2013-August 2014

Title Clerk

Adesa

Carmel, Indiana, United States

Processing Titles for Toyota Financial Services and Lexus Financial Services by filling out all the titles to the customers and making sure liens were signed off on. Possess Indiana Notary and power of attorney to sign off on all liens. Kept track of all

titles in computer system. Made sure all information on the titles was correct such as buyer name, mileage, and state of title.

Customer service by answering phones and questions regarding titles or the auction process January 2013-July 2013

CSR

Pinnacle Partners

Carmel, Indiana, United States

Processing Titles for Toyota Financial Services and Lexus Financial Services. Answering phones for Dealer Direct at Adesa

November 2011-March 2012

Parcel Assistant

FedEx Smartpost

Indianapolis, Indiana, United States

Scanning packages using RF Scanner and placing them on correct skids to be sent to the customers. September 2005-November 2006

CSR

Copart Auto Auctions

Indianapolis, Indiana, United States

Verifying title accuracy for auction preparation. Removed all liens and completed form correctly. Processing payments and answering phones while providing exceptional customer service. August 2003-June 2005

CSR

Farm Bureau Insurance

Indianapolis, Indiana, United States

Taking customer insurance payments while answering phones. Assisting agents with policy paperwork during business hours

Transportation of nightly deposit to bank.

EDUCATION

-1989

GED

Mooresville High School

Mooresville, Indiana, United States

GED: Mooresville High School - Mooresville, IN 1989 SKILLS

Cashier Retail Sales Customer Service Answering Phones Customer Service Oriented Dispatcher Fedex Incoming Calls Data Entry Typing Administrative Support Clerical Scanning Clerk CSR Shipping Receiving Remote Access RF Scanner Microsoft Excel Microsoft Office Microsoft Word LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States



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