Heriberto Ramos-Ortega

.

Phone :646-***-**** Email:ady6sz@r.postjobfree.com

Objective: To provide compassionate services to individuals in a medical setting while

Exhibiting skills taught for crisis and/or de-escalation interventions

Skills & Capabilities:

•Demonstrated ability to learn new concepts and skills quickly

•Excellent customer service and communication skills

•Able to utilize body mechanics in effective manner

•Microsoft Word, Excel, and PowerPoint Proficient

•Bilingual ( English/ Fluent Spanish)

Work Experience:

Psychiatric Social Health Technician

Health + Hospitals Bellevue - Manhattan, NY January 2015 – Present

Provided quality recovery services by collaborating effectively with team of clinicians, nurses and technicians in order to best assist patients with various behavioral problems including, substance abuse, eating disorders, mental instability and/or physical and emotional abuse.

Performed routine checks and vitals on patients to ensure the highest quality of health and safety was met at all times.

Completed administrative tasks, facility maintenance and transported clients to/from appointments.

Respond to crisis intervention and help to de-escalate the situation in a therapeutic way.

Provide direct physical care, and/ or 1:1 observation to selected patients under supervision and monitoring patient with Q15 and Q30

Service Aide

Health + Hospitals Bellevue - Manhattan, NY July 2015 – January 2015

• Work hand-in-hand with dieticians and health care professionals to provide healthy meals

For patients according to their nutritional needs.

• Deliver food as directed by dietary department while ensuring that specific meals are given

To the correctly identified patients.

• Assists in the preparation and serving of patient meal trays for breakfast, lunch and dinner,

And checks the special diet trays to ensure that it follows specific meal guidelines.

• Communicate and confer with assigned RN or other professional staff regarding

Patient dietary issues as required.

• Perform duties in a swift and orderly fashion in order to accomplish tasks in allotted time.

• Complies with all state and federal regulations for blood borne pathogens, infection control,

Use of hazardous materials, and fire safety.

• Adhere to personal compliance to patients’ rights.

• Follow safety procedures as stated in dietary service manual.

• Complies with schedule as established by Dietary Manager.

Head Waiter/ Floor Manager

Venice Restaurant – Bronx, NY January 2010 – July 2015

• Provided wait services for local restaurant.

• Making sure customers’ received food in a timely manner.

• Control of cash flow and distributing tips and checks to staff.

• Training new staff members and supervising them.

Elevator – Mechanic Helper

Allboro Bronx NY June 2010 – September2011

• Cleaned the pitch and grease the rails and provided troubleshooting services.

• Utilized heavy tools such as a frame, jack.

CNA/Intern

Bronx Lebanon Special Care Center October 2014 – November2015

• Removing dirty linens

• Taking vital signs, Ambulatory care, distributing breakfast & lunch

• Observing patients and doing one on one with others at times

• Transporting them to different units for medical testing

Education

• Global Enterprise Academy - High School Diploma 2009

• Hostos Community College - Certified Nursing Assistant 2014

• Cardiopulmonary Resuscitation Certified – AHA 2014

Contact this candidate