Front Desk Customer Service

Haydee Montanez

Front Receptionist

Orlando, FL *2805

****************@*****.***

+1-267-***-****

Highly motivated professional with over 20 years' experience in Customer Service. Excellent written and verbal communication skills. Able to work well with diverse population. Reliable, quick learner, flexible and a problem solver.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

H&R Block - Orlando, FL

February 2022 to Present

I relocate weekly to help out when we short of staff and I go way and beyond to make sure things run correct.

Receptionist

Classic Collision - Orlando, FL

April 2022 to August 2022

Been a receptionist for more 20 years, have level up to be a title clerk,and was able to achieve highest level of success, with my work history experience . Front Desk Agent

Advance Physical Medicine - Orlando, FL

April 2022 to August 2022

• Front Desk general duties

• Answering Phone

• Accounts receivable

• Checking in client

• Scheduling coordinator

• Scanning documents

Front End Cashier

Camden. Check Cashing - United States

January 2017 to July 2020

Front Desk Receptionist

Accounts Receivable

Switch Board Operator

General office Duties

Check Cashing

Head Front Cashier

Camden Check Cashing - Camden, NJ

2015 to 2016

Education

High school diploma in Business / Seceretarial

Kane Business School, Woodrow Wilson High School - Camden, NJ Skills

• Microsoft Outlook

• Microsoft Word

• Typing

• Data collection

• Office experience

• Computer literacy

• Customer service

• Hotel experience

• Spanish

• English

• Hospitality

• Microsoft Office

• Microsoft Excel

• Medical scheduling

• Leadership

• Medical records

• Insurance verification

• Conflict management

• Communication skills

• Multilingual

• Computer operation

• Administrative experience

• Bilingual

• Time management

• Cashiering

• Front desk

• Cash handling

• Customer support

• Computer skills

• Accounts Receivable

• Clerical Experience

• Human Resources

• Data Entry

Assessments

Sales skills — Completed

November 2021

Influencing and negotiating with customers

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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