Product Manager Development

Michael Morella

ady6qj@r.postjobfree.com • Garner, NC • 919-***-**** • linkedin.com/in/michael-morella-9694754 A collaborative product leader with a focal point on developing product vision and strategy, while delivering project solutions that drive learning, ease of use, and pertinent information to users in an agile environment. Experience

Optum Health, Eden Prairie, MN - Technical Product Manager May ‘22 - June ‘23 Took an initiative to migrate Optum Health's prior authorization workflow, transforming it with alignment from stakeholders to set a vision for a modern application. I also designed and developed product requirements to boost user efficiency and create reusable front end and back end services to support the application.

● Worked with UI/UX to gather feedback from users to drive the development of wireframes and workflows.

● Developed a design system that consisted of components in a shared library to allow for ease of reuse as well as configurability within the components that allowed flexibility in implementation.

● Conducted strategic reviews with leadership to ensure alignment to long term roadmap and helped prioritize modifications.

● Led the effort to develop APIs and migrated 2 systems to utilize the new APIs for consistent case data.

EBSCO Health, Ipswich, MA - Senior Technical Product Manager Apr ‘16 - Jan ‘22 At EBSCO, I achieved three objectives: developed a product roadmap allowing delivery of a new nursing application for accessing relevant content, creating a user-friendly workflow for continuing medical education across all platforms, and exposing public APIs for seamless content integration. All three projects were completed on time, meeting the essential requirements.

● Led the effort to prioritize engineering trade-off decisions to meet time and scope goals.

● Worked with engineering leads and architects to determine technical complexity of for features and how that would impact timeline for strategic planning.

● Nursing application searches improved on average with users confirming relevant results in the majority of terms searched

● Continuing medical education workflow was used month over month with a 100% increase in the number of credits that were submitted to state accreditation agencies.

● Public API was used to integrate multiple partners to access content, search and user data. This provided a decoupling of implementation with the data. WebAssign, Raleigh, NC - Manager of Product Development Mar ‘14 - Apr ‘16 Collaborated with senior management on a large-scale integration strategy with major learning management systems. Led the effort to identify the optimal features for each integration, ensuring maximum customer retention over multiple academic years. Worked closely with development teams and UI design to establish seamless integrations between systems.

● Coordinated with Blackboard consultant and offshore team to deliver core functionality using IMS Global Consortium standards.

● Led the effort to integrate multiple LMS partners while adopting standards for integration with a success rate of 40% of the various LMS systems.

● Measured data analytics of integrations and created actionable features based on metric insights

● Presented metric data to leadership and other stakeholders to help drive product roadmap

● Ran product meetings and reviews of application and features on a quarterly basis

● Delivered integrations and APIs that allowed 50+ school systems to integrate with WebAssign content into their school system sanctioned LMS system. This allowed the professors to continue to work in the WebAssign application which was preferred. WebAssign, Raleigh, NC - Technical Product Owner Aug ‘11 - Mar ‘14

● Collaborative communication between key stakeholders and the agile team

● Produced detailed user stories for engineering teams and prioritized the feature backlog based on alignment with strategy

● Ran feature and user story grooming activities as well as contributed to scrum ceremonies daily

● Collaborate with sales and customer support teams to create strategies for products

● Lead teams to complete projects while negotiating scope with the business and technical leadership

WebAssign, Raleigh, NC - Manager of Application Development Jul ‘10 - Oct ‘11

● Establish application development practices and procedures including technical standards, software-coding standards, tools, and platforms standards.

● Establish, monitor and continually improve processes for development, testing, release management, code management, creating and maintaining technical specifications,

● Maintain a prioritized list of current and upcoming technical projects to ensure reliability of the technical stack.

● Handle communication with key business stakeholders to ensure team capacity to meet the technical goals for reliability and performance. McClatchy Interactive, Raleigh, NC - Senior Software Engineer May ‘06 - Mar ‘10

● Work as a mentor for the larger development group to develop process and standards for development.

● Ensure that junior and mid-level developers had challenging assignments that pushed them beyond their current abilities.

● Conducted periodic reviews of services and worked with responsible developers to present their implementation while challenging various aspects. This allowed the more junior developers to understand why there were certain tradeoffs and work to be able to explain and defend those choices.

Education 1998-2003 Champlain College Bachelor Of Computer Science

Contact this candidate