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customer client transportation monitor

Location:
Rochester, NY
Posted:
August 24, 2023

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Resume:

W

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic,

adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised

and quickly mastering new skills.

Jamaal SKILLS

Relationship Building Team Collaboration

Williams Heavy Lifting Progress Tracking

585-***-**** Client Documentation Sound Judgment

breathmedia@gmail.c Time Management Care Planning

Client Records Management Decision Making

om

Attentive to People Diet and Nutrition

Rochester, NY 14626

Critical Thinking

EXPERIENCE

CDPAP Caregiver

Rochester, NY

Angel's in your home (Licensed Home Care Service A/ Dec 2016 to Current

Supported bathing, dressing and personal care needs.

Maintained clean and well-organized environment for client happiness and safety.

Improved patient outlook and daily living through compassionate care.

Assisted with meal planning to meet nutritional plans.

Observed patients for changes in physical, emotional, mental or behavioral condition

and injuries.

Created safe and positive living situations for clients by communicating with family and

other staff about concerns or challenges.

Laundered clothing and bedding to prevent infection.

Drove clients to shop for groceries, attend doctor appointments and run errands.

Followed care plan and directions to administer medications.

Followed safe lifting and transferring techniques to transport residents.

Aided with mobility and independence for disabled individuals and continually

monitored safety.

Encouraged residents to participate in activities of daily living to enhance personal

dignity.

Reported concerns to nurse supervisor to promote optimal care.

Helped patients during ROM exercises to maintain musculoskeletal functions and

increase strength.

Assisted clients with maintaining good personal hygiene.

Maintained cleanliness of clients' environment by cleaning surfaces and washing

clothes or dishes.

Examined and treated patient lacerations, contusions and physical symptoms and

referred patients to other medical professionals.

Helped clients get in and out of beds and wheelchairs.

Planned and prepared healthy meals and snacks for clients and provided assistance

with eating when necessary.

Drove clients to doctors' appointments and social outings.

Obtained sources of entertainment for clients to provide full and enjoyable daily

activities.

Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to

evaluate and note basic health status.

Instructed family members on how to provide bedside care.

Assisting client with hiring new employees and screening process.

Special Needs Bus Monitor

Rochester, NY

Monroe Transportation Services Inc./ Sep 2014 to Jun 2015

Seated students and secured seatbelts, harnesses or other protective devices.

Monitored students during route to maintain bus safety.

Loaded and unloaded individuals in wheelchairs using motorized lift and securing

wheelchair in place.

Greeted students and family members or caregivers at each stop.

Communicated with bus driver to inform about student safety or request assistance.

Manually lifted and moved students to load and unload on bus.

Documented daily attendance records for each student on bus route.

Assisted disabled passengers with boarding, exiting and safely storing mobility aids.

Handled passenger emergencies or disruptions.

Cleaned buses by removing trash from interior and cleaning windows and floors.

Responded to emergency situations by attending to students or administering first aid.

Inspected bus interior and removed trash or debris to prepare for next route.

Sales and Marketing Associate

Rochester, NY

Phantom Marketing / Feb 2005 to Sep 2005

Collaborated with marketing and sales teams to expand brand awareness.

Built rapport with customers and gave accurate [Product or Service] guidance.

Developed positive relationships with new and existing customers, leading to

increased sales opportunities.

Identified customer needs by asking questions and advising on best solutions.

Produced sales documents, finalized deals and filed records.

Listened to customer needs to identify and recommend best products and services.

Drove sales of company products and services by meeting with customers using

strategic and organized approach.

Used excellent verbal skills to engage customers in conversation and effectively

determine needs and requirements.

Conferred with management to offer feedback on operations and promotions based on

customer preferences and purchasing habits.

Greeted and assisted customers to foster positive experiences.

Performed regular research on target audience's wants, needs and purchasing patterns.

Analyzed competitors' marketing campaigns for insights to gain attention and sales for

clients.

Assisted salesforce with customer leads and follow up to build constant contact.

Created and managed affiliate partnerships to continue driving sales.

Increased profitability and revenue by generating $500k in sales.

Investigated market conditions to identify priority needs and seek out growth

opportunities.

Independently generated sales leads to over 20 local small business owners.

EDUCATION AND TRAINING

Brick And Block Mason : Masonry

Roar Academy (pre) Skill Trades Program. Jun 2012

Rochester, NY

High School Diploma

Joseph C Wilson Magnet High School May 1997

Rochester, NY



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